The complaint has been investigated and
resolved to the customer's satisfactionResolved Purolator Canada — theft of laptop. again...
resolved to the customer's satisfaction
Once again a laptop I have ordered from Dell Canada "went missing" while in the care of Purolator Courier. They claim they attempted to deliver it last Friday but left no notice and only a garbled message from a driver and then claim it was delivered today at 12:08 pm and signed for by someone called 'Ellen'. I can assure you that there is no Ellen here and that we were home. I recommend companies stop using Purolator. There have been too many thefts. What do expect from Canada Post!
The complaint has been investigated and resolved to the customer's satisfaction.
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