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CB Colleges and Universities PSI Services Tennessee limited license electrician
PSI Services

PSI Services review: Tennessee limited license electrician

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3:45 pm EDT
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This is FRAUD. I have been in the trade since 1999 and am a Owner of Electrical business. I took the open book test twice. Failed by 1 the first time and failed by 3 the second time. Total questions 43 but graded on 40. I knew the answers to at least 33 by open book in the NEC. I had 40 mins left to try to answer the last 10 in which where not in the code book because there is no anwser to them. Even AI doesnt have an anwser for them. The questions were vague and didnt even make sense or have an appropriate answer. After reading the reviews it is clear that PSI is failing people to cause them to repay. I took the CA. version of this test 20 years ago with 100 questions and a 4 hr test time and scored a 82% as a 3rd year apprentice. Now I have over 30 years in the trade and I get a 70% and then 62%. I knew the answers to at least 30 straight out of the book which is passing. You all dont respond via your contact. Your staff is grading these inhouse and supposedly some questions are throw aways! Tossing out the correct questions to fail people is FRAUD. 6/3/2024 and 6/21/2024 were test dates.

Claimed loss: I have to postpone moving to TN because of your fraud at the San DIego location causing over $10k in losses

Desired outcome: Pass my Test, quit defrauding people

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PSI Services response
Aug 02, 2024 12:12 pm EDT
PSI Services customer support contacts
Address

611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

Website

www.psionline.com

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Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. We take concerns about test content and grading very seriously. To address your specific issues, please send us an email at CDcareweb@psionline.com with your test dates, details of your concerns, and any other relevant information. This will help us investigate the matter further and work towards a resolution.
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