The complaint has been investigated and resolved to the customer’s satisfaction.
We bought premium Stainmaster carpet for our home about six months ago from Home Depot, replacing carpet we had had for 15 years. Within months, the new "Stainmaster" carpet looked worse than the carpet we had just removed. This carpet stains easier than any carpet I have every experienced in my 60 years, and was purchased near the top of the Stainmaster...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought my TV in May 2006 and the lamp went out just within one year of owning it.
I bought another lamp Oct. 2007(mind you they cost almost $300) and now less than a year later (2nd week of Sept.) that lamp has gone out as well and they won't replace it for free, they expect another $229 before taxes for it and this is what they call a discounted price...
The complaint has been investigated and resolved to the customer’s satisfaction.
We love animals & have wildlife living throughout our property. We found a baby squirrel that had fallen out of its nest. Concerned that it may be injured, I went on the internet for help. I spoke to Sharon at (805)498-8653. She referred us to Glenn at (818)347-6021 a female volunteer with 'Shadow Oaks Wildlife Care' which is run by Cathy Case in Thousand...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought what was thought to be a NEW Kia Rondo 2008 on June 21, 2008
Yet it had 951 miles on it and It is Already Falling apart, Poor Gas Mileage and Weak!
We feel that we THREW away $20 thousand hard earned Blood Sweat and tears Money to Kia in Good Faith for what we thought was a "QUALITY...GAS EFFICIENT...ECONOMICAL" Car!
We were told by the salesman...
The complaint has been investigated and resolved to the customer’s satisfaction.
TSA Tours promised accomodations in the Amazon in Peru as "rooms with air-conditioning and private bathrooms and all the comforts of home". After travelling one hour by small boat to the lodge, the rooms had no electricity, no hot water, and, of course, no air conditioning. There were no windows except screens and the rooms were just partitioned areas under...
The complaint has been investigated and resolved to the customer’s satisfaction.
Back in April 2008, I signed up for a "free 30-day trial" of Verizon broadband to use strictly for internet access, which I was told was available in my area. I received the equipment and within a day discovered that I'm just outside the coverage area for broadband and so this solution would not work for me for internet access.
I promptly returned the...
The complaint has been investigated and resolved to the customer’s satisfaction.
They sell these Chinese Made ATV's and offer no service centers to take care of the warranty. They expect you the owner of the ATV to figure out what is wrong. if you have a problem with the ATV and send in the part and they will replace it. That is a joke. You will wear yourseft down trying to get something done. They have no repair centers to take care of...
The complaint has been investigated and resolved to the customer’s satisfaction.
We had Miracle Method applied to our shower in January 2007. We were to have a 5 year warrenty on the material applied. In a year and a half we started to get peeling of the coating. We now have about 3 square feet that has peeled. The franchisee who did the work quit some time after doing our shower. In calling Miracle Method headquarters we were...
The complaint has been investigated and resolved to the customer’s satisfaction.
Frigidaire does not honor their mail in rebate program. I purchased a kitchen full of appliances and qualified for a $250 rebate. I got a check for $25. What makes the whole situation maddening however is that there is no easy way to contact them in order to press them. They have consumers use a snail mail address for correspondence. There are are email or...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently made four purchases on ioffer. The only seller who was honest and actually sent the merchandise I ordered and paid for, had her account suspended by ioffer with no explanation. The three other thieves and/or ripoff artists are still on there. I don't understand how this company can stay in operation when so many people have been ripped off and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm so tired of the paper chasing/denial of claims/long button pushing waits for customer service only to get the same answer — "well, that's what your plan covers — sucker". We pay nearly $800/month for a coverage that essentially doesn't even help with preventative care. Anthem finds every loophole in the book to deny coverage. I have had my doc check...
The complaint has been investigated and resolved to the customer’s satisfaction.
Credit Solutions of America did nothing but take my money and do nothing to resolve my debt. Not all of us have overextended ourselves by choice, so many like myself are stuck with debt that an ex-spouse has left them with. I trusted Credit Solutions of America but they are all LIARS!!! I have been trying for weeks to get out of their contract, so I am...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a single mother and I live on welfare, I got suckered into this free credit card, then come to find out it is for vitamins and only the products they sell. I never gave authorization to anyone and now my bank account is $382.00 in the hole and the bank is holding me responsible. I called the 1-800 number and I never get anyone the message hangs up on...
The complaint has been investigated and resolved to the customer’s satisfaction.
As a Real Estate Agent, I have never had such an experience in my life. I recently used this agent to locate and lease a property. He didn't communicate very well with his staff, because when we spoke on several occasions, he was unfamiliar with the complete goings-on.
Knowing we needed to move early, my wife asked the agents rep to contact the owner about...
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled my membership to Premier Fitness in Odenton Maryland back in August. The manager stated that I should be allotted one more payment, then that would be it. Well... they charged me another month. I confronted the manager that assisted me with canceling my membership, but my paperwork mysteriously disappeared. They tried to give me a free month...
The complaint has been investigated and resolved to the customer’s satisfaction.
When the letters come in the mail with the suggested retail price and the price that you pay with the SSCH voucher you think you are really saving a lot of money. I dont know where they are getting their product but it is poor quality. My mother ordered a bedroom set from there complete with vanity, benches, night stands etc. when I got it both night stand...
The complaint has been investigated and resolved to the customer’s satisfaction.
Care Credit does not consider triple payments each month as pre-payment and will ding you if you miss a monthly payment... even though you may be paid up several months ahead. Example: your monthly payment may be $67.00 and you pay each month $201.00. By logical reasoning, you're three months ahead, right? Wrong! don't skip the next months payment! They're...
The complaint has been investigated and resolved to the customer’s satisfaction.
A group of us are filing a class action lawsuit against them. There is no upfront fee-just a contingency fee when we win. Check the news to see that Countrywide was forced to reduce people's mortgage amounts and give them a decent rate. This is after Bank of America took them over. That is justice. We can only win if we start the fight. Don't let them take...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a 20 yr life policy with Primerica. After 20 yrs they invited me to renew. One of their agents told me they were charging an extra premium because Primerica claims wife has a heart condition and she would have to have an expensive, uncomfortable medical test done to prove she didn't. She saw her hmo doctor who refused to do the test because she...
The complaint has been investigated and resolved to the customer’s satisfaction.
We went with Cbeyond thinking we would save money and simplify our phones, website, mobile, etc... BIG MISTAKE! This company is the absolute worst. We were lied to about everything. We were promised we would have a technician come in, install the new VOIP system, transfer our cell phones, and transfer our website. We were also told we could send callers to...
The complaint has been investigated and resolved to the customer’s satisfaction.
The man I was doing business with for primerica he called me everyday about doing this program so i went to the meeting that they have before they process your application so more than likely i was interested because they made it seem like the best thing to do so i filled out the iba at the moment i didn't have the money to pay them so surely the guy called...
The complaint has been investigated and resolved to the customer’s satisfaction.
For 7 days I was trying to get through on the web site to make a payment. Needless to say 4 hours wasted. So I called, (I tried previously for an hour and it was speaking french and the I kept getting hung up on) they have the rudest customer service I have ever dealt with in my life. How is it if you are one day late they hound you but for 8 days I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am pretty happy I did not use these guys. I called for a quote because their commercials claim they have the lowest price for automobile insurance. I called up and gave all my information. They stated they cannot insure me because they could only cover liability and my vehicle is financed. Are they serious? What kind of insurance company only deals in...
The complaint has been investigated and resolved to the customer’s satisfaction.
Did you know that you can write a letter to the attorney general's office in your state and make your complaint to someone who can actually help you. This website is a joke, where's the part of this site where rooms to go actually makes good on any of these complaints? is this just a website to vent and that's it. write the letter to your attorney general'...
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to cancel my account after using their vitamins for over 2 years. After not finding a way on their site I called customer service. I was told they needed me to mail in my signature to cancel the account. I asked what would happen if I stopped ordering every month. They told me they would continue to charge me and send me products automatically.
I...
