The complaint has been investigated and resolved to the customer’s satisfaction.
This week in Pittsberg, PA your restaurant near my closest town was giving away hamburgers as a taste test. The three of us got in line to get our sample. The line was long as every begger wanted a free meal. The difference between them and myself was I am a paying customer from the past. I am a registered nurse I make 90k a year and I don't know why I had...
The complaint has been investigated and resolved to the customer’s satisfaction.
Went in to pep boys after call for a price on a battery. Price was 64.99 with a 10.00 installation fee on the phone. Finish price was 129.07. They charge 49.00 to install the battery plus a shop fee. What a joke. When I went to pay they refused my check. The check is good which legal tender. But the manage told me they were not accepting the check but were...
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered Wen online after we saw their infomercial on TV, and **specifically declined the auto-ordering program** Got the product, and didn't care for it. We were shocked to see a second charge for this stuff on our credit card the following month. Then a third - we figured that would be it and we'd chalk it up to a bad decision to buy this lousy product...
The complaint has been investigated and resolved to the customer’s satisfaction.
National city mortgage has this so called counseling dept. And they send you a financial form and a very nice brochure. All this gives you a sense of hope. Unfortunately, it is just a scam. I have been trying to get some sort of workout to keep my home as it is in an upside down loan. I was served foreclosure papers in july. I hired professional mitigator...
The complaint has been investigated and resolved to the customer’s satisfaction.
Reckitt Benckiser the maker of Woolite. Does not accept Consumer's concern with their products. Example: Using an opaque (Black Cap) is useless as a measuring cup since its difficult to see the Woolite required level for the washing size being used. Excess Woolite generates excess foaming and requires additional cleaning cycles, which wastes water. How can...
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 10, 2008 at 7:40 pm my son and myself entered the Arby's Restaurant on Paris St. in Sudbury Ontario for supper. Upon entering the restaurant, the door pane and glass were filthy. When we entered the restaurant I noticed that not one single table had been wiped down as well as the chairs. The floor was littered with garbage and looked like it had...
The complaint has been investigated and resolved to the customer’s satisfaction.
This happened numerous times in the past and we have started looking elsewhere for our dvd/cd purchases...After walking inside FYE in the Altamonte Mall we were happy to see sale signs everywhere promising cd and dvds two for $10..so we searched through a discount bin and found two dvd's we really wanted..then we found another sale sign posted on a shelf...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Elite model 9500 and had to have it replaced under warranty because the on/off button fell out. The replacement I was sent was the R710. This has only one brush head and no cord storage. The 9500 had two brush heads and cord storage in the base. Their R732 model has two brush heads and cord storage.
I explained this to the customer service...
The complaint has been investigated and resolved to the customer’s satisfaction.
Last weekend, a few of my friends and myself drove to San Antonio (from Fort Worth) to have a nice, relaxing girl's weekend. When we arrived at the Hilton where I had made a reservation using the hotels.com website, I was informed they had no room booked under my name, which I found extremely surprising, considering I received an email from hotels.com...
The complaint has been investigated and resolved to the customer’s satisfaction.
Two printer cartridges that I purchased at Cartridge World went bad immediately upon putting them into my HP Lazar printer. The black one left a line on the page and the blue one was leaving blue splotches on everything. I took the cartridges back with the original receipt. The business owner VAN told me that I had not purchased them at his store. I told...
The complaint has been investigated and resolved to the customer’s satisfaction.
This owner is the most rude, unethical and unbusiness like. I sent my car to this shop and told them not to do any repairs without authorization. They didnt listen, did it anyways and wanted me to pay. My warranty company refused to have this shop repair my car because the owner refused to do the services the right way. When I took my car to another shop he stole parts off of my car and damaged them.
The complaint has been investigated and resolved to the customer’s satisfaction.
This washing machine is less than one year old. Here is a litany of warranty services it has recieved thus far:
One month old, loose tub. Service Technician tightened.
Three months old, tub loose again. Service Technician replaced big nut.
Six months old. front cover won't stay on. sheet metal bent from regular use.
Right front adjustable foot won't...
The complaint has been investigated and resolved to the customer’s satisfaction.
On September 18, 2008 T-Mobile debited my bank account $318.61, $47.62 was a legitimate monthly service bill the remaining $270.99 was a restocking fee for a replacement phone that I never received (my phone is under warranty). They'd sent me the replacement phone in June and when I went to UPS to pick it up the box was not taped, damaged and empty. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the worst dishwasher I have ever owned! My dishes won't come clean at all unless I run it at the "Ultimate Scrub" setting that runs for over 2 hours! Think of the energy we are wasting. Even then, I get a couple of dishes that don't come clean. I have to practically wash everything before loading this thing. I have been putting up with this for over...
The complaint has been investigated and resolved to the customer’s satisfaction.
Directv has a really bad habit of charging customers for stuff you don't want or even asked for. I was charged for a stupid tri-pod (70 bucks) that i didn't need, they can mount the dish to anything but they said i needed it. If i want the dish mounted on the wall like i asked for i have to pay 50 bucks for them to come out again. They rip you off for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered online a set of 3 tool boxes that were on sale. The ordered was confirmed via email. The original order was for 480.34.
The next day I get a call from the local sears store that 2 of the tool boxes are in the local warehouse. I tell them I will pick them up after the 3rd tool box arrives 5 days later. Later in the day I get this email response...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been loyal customers of Delta for many, many years and several times in the past used their skymiles program to take trips. We have found in the past the airline to be responsive and the customer service representatives to be helpful. However that does not appear to be the case any longer. I wanted to put out a warning to anyone who might be...
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe I got hit with the standard dent scam from these people. I rented a car for one day to go to a race where the car was parked in a field. I turned down their insurance, and the car they rented me was a ratty Mitsubishi Lancer with a hole completely through the floorboard carpeting, down to the metal floorboard.
I made the mistake of dropping the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Oreck XL vacuum cleaner in February 2008 and received a free iron and canister vacuum. The iron didn't work and was replaced by Oreck. Now the canister doesn't work and they are asking me to drive 30 miles to have it repaired. I've had to replace the belt on the vacuum cleaner 3 times since I purchased this and they are asking me to purchase...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a mail with a credit card today from Citi. It stated that I had previously been sent a mail letting me know that my Home Depot consumer credit card is now a Citi MasterCard. First, I never received an mail, phone, etc communication from HomeDepot or Citigroup about converting my Home Depot card to a Citi MasterCard. Second, I did not have a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had extremely bad experience, returned dresses more than month ago (With confirmation that they received it) didn't get refund (Till now) refund not correct, instead of sum that they should refunded (Dresses+tax - return label per their web policy) I got app 10+ dollars less. Whole return process is time consuming, they hold your item and your money one...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 5 children the youngest is 7 months old. It is such a hassle making a payment to Centerpoint, I usually put it off. Since I don't deal with mailing checks, I use my credit card over the phone. First I have to call Centerpoint (on the phone for about 10-15 minutes)just to get the phone number to call for Bill Matrix to make my payment (another 5-10...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm filing this complaint to report Kasamba/LivePerson, an expert psychic service with so called gifted intuitive psychics. None of their experts in any area are screened upon joining this network. I was having quite a good experience for a while i.e being told what I wanted to hear by psychics who were just leading me on and none of their predictions came...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought washer an dryer in good faith @ conns clearance center, dryer wont work, it is as is but it should at least work now we have to haul it back and supposed to pay % of return but if I have to do that it will go to corrupted cash better get good service on this or I will call an attorney. I expect better quality and not to get shafted when I pay cash...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a seasoned insurance agent and relocated so naturally I needed a job. Mutual Of Omaha has a great reputation so I thought it was a great fit. I began to write business and not get payed this is normal in insurance sales things take time to go through under writing and medical records. I worked for 2 months with out a dime just expecting it to all come...
