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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Oct 21, 2008
10:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Today was the second time that I had a scheduled appointment with Empire Today AND the second time that I was stood up without so much as a courtesy call. We're building a home so we are in need of flooring for the entire house. This would have been a huge sale for Empire Today. I'm pleased to say that it WILL NOT be a sale for them and that their...
Oct 21, 2008
10:20 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
I am completely pissed off because I was scammed out of $25 too! She sent me these rings that first of all fell apart and then lost their color and made my fingers itchy! What a huge scam and I'm pissed at myself for falling for such a trick. What can be done about this type of scams that obviously take advantage of people who are struggling and put their...
Oct 21, 2008
10:12 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Grand Home refuse to return my Earnest money. In January of 2008 I purchased a house from Grand Homes Builders. The agreement was: A. I WOULD HAVE TO sale my EXISTING RESIDENCE. If I could not sell my home, grand home would refund earnest money. B. If the lender declines my loan, GRAND HOME would refund my earnest money. During the process I experience...
Oct 21, 2008
10:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The experience I've had is pretty unbelievable, as I buy a lot of electronics. I bought a Samsung 52 television from 6ave.com 9/21/08. The TV had a problem after 7 days no display or sound totally dead. The Samsung customer service is too bad and hung up the phone on me for couple of times as I asked for replacement for 7 day old TV. After a long struggle...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have owned points with fairfield resorts since 2004. They were joined with wyndham about a year ago. Since then, no one there can help you. Here are some of the things that have happened to me: 1. July 2005, we wanted our maintenance fees changed to not be direct debited from our account, just bill us by mail. I contacted them 2 times a week for 6 month...
Oct 21, 2008
10:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Our family has been shopping at Lowes for years. For years we have tried to "build something together." Once again we have had a horrible experience, this time with a store manager (female) that "honey" ed us to death. We spent over $50, 000. for products to build a store, most of the time the products were wrong and the delivery wasn't done as promised...
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The complaint has been investigated and resolved to the customer’s satisfaction.
If you have Comcast you know you pay one month ahead of time. I moved and kept my same package for $100.00 a month. My first bill in my new place was nearly $500.00 with all the transfer fees and additional fees for moving. This is a rip off. I was not behind in my payments. All I did was move. I was told by a Comcast representative, I should have...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I give up, these people are impossible !! After weeks of back and forth, placed on eternal hold, voice messages not returned and just plain rudeness, I have decided it's just not worth it. The Arizona Republic stopped delivering my paper due to what it claims was nonpayment of our invoice. We paid the invoice online 7-19-08 and it showed as deducted on our...
Oct 21, 2008
9:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a plan for many years with AT&T Wireless that includes rollover minutes - i.e. I have 900 minutes a month on the plan and whatever I don't use each month rolls over to the next month. I just realized that I have accumulated 4, 240 rollover minutes, so to save myself some money I decided to change to a cheaper plan with less minutes offered, at...
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The complaint has been investigated and resolved to the customer’s satisfaction.
After slightly more than one year using this 'service' for credit card transactions, I now find undisclosed money they assure me I owe - legally. I have been charged $135.50 for an 'annual' fee. This was not charged for the first year. I also am seeing debits that make no sense. After asking for my account executive (professional thief), I was informed...
Oct 21, 2008
8:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband bought me a Diamond and emerald bracelet from there. Ee bought the extended warranty since I wore it daily. Of course I broke it and took it to be repaired there. They said 'since it hasn't even been 2/3rds of a yr I'll just give you a new one'. He took one out of the showcase and gave it to me. I also left my diamond and emerald ear rings to...
Oct 21, 2008
8:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alright, not gonna lie, but the Chevy Malibu is actually a great car minus the really crappy theft system... i am glad to find out that I'm not the only one that has problems with this. I was repeatedly late to work, well in fact anywhere i was ever going because this so called "theft-deterrent" stopped me from going anywhere... seriously why don't they...
Oct 21, 2008
8:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent 153.00 dollars on a dirt devil reaction with on/off roll brush and it sux and i replaced it three times and they now won't take it back so I am fighting for a refund!!! screw you dirt devil!!! It is not right that they cant just give me a different vacuum with out the stupid brush switch!!! I still have 2 years on the warranty too!!! And I will bug...
Oct 21, 2008
8:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I think you need to educate your reps. Stop telling people you are hiring them. Instead they are hiring you because they are paying the company money. Be honest with your clients when you are recruiting. I am not looking for a boss when I start my own business. And if I get a job, I am certainly not going to pay my boss to get started. So now I am weary of...
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The complaint has been investigated and resolved to the customer’s satisfaction.
In March 2008, I took my 1997 Chevy truck into Express Oil in Leeds, Al for a simple oil change. Upon completion, the truck would not start. The mechanic without using a diagnostic machine said it was a fuel pump. They tried to charge an outrageous price so I went across the street & purchased the part at Auto Zonefor less than half the price. Express Oil...
Oct 21, 2008
8:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am forced to write regretfully about the behavior Zero B sales team here at New Delhi. This just shows the way, how conventional Indian corporate like Zero B is still functioning the old Indian Style where they don’t respect customers sanity and force them to zenith of insanity in anger. I would like to narrate the entire incident so that you can relate...
Oct 21, 2008
8:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
People who are fed up with saxon mortgage, we are fighting foreclosure also, I am currently setting up a page on my site with 100's of links to Gov. resources etc. I will post the link to that page in the next day or two. The resources I will be providing to you (FREE) are the same resources that got our "foot in the door" this past friday I got a call from...
Oct 21, 2008
8:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My "quick lube" at Galloway took one hour and 45 minutes. When I complained to the attendant he got the service manager who actually yelled at me and tried to make it seem that the time taken was somehow my fault. Perhaps this was because I didn't buy the extras they offered when I first pulled in? Then, when I told him what I thought of his service, he...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I understand it's your job to persuade me to keep my membership, but when I tell you I am in financial turmoil and cannot afford my membership, how can you justify using the line, "Oh, so you're going to risk your health and wellness because you don't have money?" YES, ***. Of course, you can't cancel your membership at the club, you have to send letters to...
Oct 21, 2008
8:12 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
There is a 3-5 second delay with MJ phone calls. I have tried two different types of phones, MJ rep told me to install the upgrade, change USB ports, edit my computer registry. No change. Then she told me to go to speedtest.net which showed my upload time was half of my download time. MJ rep told me it was my DSL contact my ISP. My ISP says I have the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
How do I put it best... Overpriced, does not work, ruined the look of our home, would not return our calls when it clogged! Do not waste your time with this product or company. They claim they are owned by a big corporation and thats a good thing. Like any big corporation they treat you like a little guy and never returned any of our calls!!! Gutter helmet...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a member of LA Fitness, North Brunswick, NJ. After joining my college I requested that my membership be canceled, I was told that I have to send a letter to the corporate office for cancellation and this facility cannot cancel it. I send a letter for cancellation of my membership on 08/08/08 and till today (10/19/08) my membership has not been...
Oct 21, 2008
8:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a new Lenovo notebook, but instead of shipping the correct T400 model Lenovo is shipping a completely different configuration that I did not order and demanding 15% restocking fee to change it. I agree that 15% restocking would be fine if it would be a consumer error, but this was clearly a mistake on both parts. I emailed myself a shopping cart...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have got the wrong part more times then getting' the right part. I live 20 miles from O'Reilly and every time I have to make more than one trip it cost me. I buy a lot of parts from O'Reilly in Peoria Height. Il. Called district Manager to complain and he told me to go to Auto Zone, thanks Kenny best advice I ever got from you. They like the $2000-$3000 I...
Oct 21, 2008
7:16 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have got the same problem with this so called "company". I have tried to cancel my product, but could not do it because they have no real website for "login" (they provided it but never works), and when use their auto phone system to cancel, the message is that they can not find my record. What heck! They charge my credit card every two months! I really...