The complaint has been investigated and resolved to the customer’s satisfaction.
This tow truck company picks up my car due to a mistake that Universal Acceptance Corp, also out of Minneapolis, made on my car payment. I had only had the vehicle for three weeks and they mistakenly repo'd my car. Anyway, that's a different story. The tow truck picks the vehicle up from the front of the car, not sure how, since the car was parked up...
The complaint has been investigated and resolved to the customer’s satisfaction.
Travel Bridge presented what sounded like a great opportunity to receive discounts, promotions and services for a substantial amount of money in exchange for membership. However, there's nothing the company has done for us as members that we have not done on our own when making arrangements for travel. In fact, the one time that we made arrangements through...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gmac financial services - www.gmacfs.com
I bought a car that was financed through gmac. When I sent them a large payment I called to see how it could be posted. I was told that it would have to be posted as payments and they could not post it to princible because of finance charges.
Well I was told by there supervisor I was paid all the way up to february...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was emailed from Careers@skyline-finance.com for a Home based Correspondence Manager position. This job description was as follows:
1.Receive correspondence from our company or its clients at his/her residential address;
2.Send a timely report to our manager (every candidate will be included in a manager's lists);
3.Repack received items following the...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a Maintenance Plus plan when we purchased our new car 2004. We traded that car in 2006. Still to this day we have not been refunded the remaining balance on our maintenance plan. Dale Martens was supposed to contact Nissan North America to obtain our refund for us. We called numerous times to speak with someone who worked parttime and never...
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - www.wellsfargo.com
Back in Nov 2006 the phone calls started, saying that I did not pay my mortgage, as the person on the other end told me this I laughed, well apparently this was no laughing matter. I did pay my mortgage and I even have proof that I paid my mortgage; however they said that they never got payment. I faxed them proof, I spoke...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ritter Communications - www.getritter.info
We have had broadband internet service for almost a year now with this company. At the time we signed up, they promised that upgrades would be done 'within a few months and speed would almost double'. Since then, we have neither seen nor heard anything about any upgrades. Our internet service itself is 'on-again...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gap Online Store - www.Gap.com
Gap Online has some of the WORST customer service EVER!!!
I recently placed an order for about $500. I requested a gift receipt because some of my items were gifts. Well, little did I know that if you ask for a gift receipt they will NOT send you your own receipt! So, I was left with $500 in merchandise and no receipt...
The complaint has been investigated and resolved to the customer’s satisfaction.
Clearasil - www.clearasil.us
I saw the Clearasil commercial last night and i didn't think it should be aired. It goes more or less like this.
It shows a young college student that stands up to the teacher and tells him that to make him more relaxed he should picture him naked.
Couldn't the Clearasil people stick with the people simply washing the face...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was quoted $307 for both truck $ tow dolly over the phone- the reason I went with Budget. Upon pickup I was charged $600 dollars.
Apparently the $307 "estimate" I received upon giving Budget my credit card over the phone didn't include a 150 deposit I wasn't told of, or a $50 unexplained charge (later I was told it would be refunded but I haven't yet...
The complaint has been investigated and resolved to the customer’s satisfaction.
GE Appliances - www.geappliances.com
Sub: GE Profile Dishwasher Recall Repair - Not a True Fix - GE Removes the Sound-Dampening Insulation
In August 2007 I had my GE Profile dishwasher serviced for the recall concerning the leaky rinse-aid dispenser and its associated fire hazard. GE's solution was to replace the wiring harness (on which the rinse-aid had...
The complaint has been investigated and resolved to the customer’s satisfaction.
iFloor - iFloor.com
CUSTOMER SERVICE HA!!!
Let me start by saying this, I have worked in the construction industry for 20 years. I completely understand the process of sales, estimating and installation. I just purchased a home and need to have 1250SF of floors re-done prior to move-in, which is now in 20 days
After being given the run around by the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Best Buy
www.bestbuy.com
On 3/25/07 we purchased a 42" Plasma Hewlett-Packard HDTV. On 08/10/07, we started to get 2 lines running vertically in the middle of the TV. And YES I do keep extremely detailed notes of everything and for this - I am glad I did.
8/12/07 ' Called 888-Best-Buy and s/w Amy who said she would refer the issue to New England...
The complaint has been investigated and resolved to the customer’s satisfaction.
www.searscard.com
Last December, I bought at sears a washing machine, using their 12 months no interest plan. What they do not tell you is this, You have a balance on the account? I set up my payments to cover what my old balance was, and , now 10 months later, I find that none of this went against this purchase. They always do this last unless you call...
The complaint has been investigated and resolved to the customer’s satisfaction.
On my August 2007 bank statement, there was a debit charge on my account for $96.00. The charge was to HDI DOM BUYERS EDGE. I had no idea who they were, or what the charge was for. I was so upset. I'm a single, hard working, mom, and that money was important to me. I finally went on line in search of any information on this company. There was plenty...
The complaint has been investigated and resolved to the customer’s satisfaction.
After Accor's Seaside, Oregon Motel 6, Owner/manager, Lee Judson, falsely inferred my wife and I are felons and/or tortfeasors, I researched the company and found there are literally 100's of complaints against it nationwide.
I wonder how one would go about getting a class action lawsuit started against them? Something ought to be done about the way they disrespect innocent travelers.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sonic Drive-In
Cockrell Hill
Dallas, TX 75211
www.sonicdrivein.com
US
Terrible service. The employees who work here are unfriendly and unprofessional. The restaurant was clearly open when I pulled into the drive-in. There were several cars that had ordered food. As I was placing my order the employees turned off the lights and said the place was closed for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a prepaid phone for my 9 year old son for 59.99. When I went to verizon to add it on, they had better phones at a better deal, so I went to take the other phone back. I didn't have a receipt. I lost it, and because it was a cash transaction, they will not give any kind of refund, not even store credit. I could, for the most part...
The complaint has been investigated and resolved to the customer’s satisfaction.
Walter E. Smithe - www.smithe.com
My husband and I have spent over $10,000 at this store and have had the worst experience. Both delivery times, no one has called us to give us a window and we have had to wait home all day. The order dept could not tell us anything!
Secondly, we explained that we absolutely needed our furniture by Oct 1st. The company...
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo Home Mortgage
www.wellsfargo.com
I refinanced a home loan with Wells Fargo obtaining a loan with a different company. Loan with Wells Fargo was paid off 8/31/07. I am owed $1400.00 escrow refund. per Wells Fargo website, procedure is to issue the refund check 15 days after the loan payoff. I waited 21 days. Called Wells Fargo cust. svc and wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Brands on Sale - www.BrandsOnSale.com
I ordered a zorro dog costume online from brandsonsale. When I received the costume, part of the costume was missing. (it didn't have the mask in it.) Also, a large costume was packaged in a medium package. I contacted the company and asked to return the item since I needed the complete costume by sunday for an event...
The complaint has been investigated and resolved to the customer’s satisfaction.
Patrol One - www.patrol-one.com
I think everyone from the owner who is named Bill V. down to the patrol drivers are corrupt and are getting paid on the side from the tow companies "kick back" for towing any and all cars. Duane Turner is very rude and seems to have a hand in this matter of getting kick back monies from the tow companies for unjustly having...
The complaint has been investigated and resolved to the customer’s satisfaction.
ATT Referral Program - www.attreferrals.com
I have referred two of my friends under ATT referral program which states that they will give $50 for internet service and $25 for any service referral. My ATT referral account shows my friends referral entries still they claim that they are not referred, the referral code is not used, they registered after...
The complaint has been investigated and resolved to the customer’s satisfaction.
Clearwire - www.clearwire.com
After 16 months with Clearwire I tried to cancel my service they told me I had to pay for early cancellation fees. I informed them I had already kept it for a year like I had signed up for, they told me that since I had not cancelled on my anniversary date they automatically extended my contract for another year, claiming they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I keep getting phone calls from TRS Recovery saying that they need to resolve a debt matter before 10-05-07 for an Alan Baker They have the wrong person I am not Alan Baker and they call my house 2 or 3 times a day, when I answer the phone its a recording. How do I get the phone calls to stop?
Thank You
Vivian Baker
