Activity by Valerie

Registration date: Apr 04, 2009

700 helpful votes

Valerie’s complaints

Resolved

My wife and I were married at the Signature Grand in Davie Florida about a year ago. When we were planning our wedding the Signature Grand bent over backwards to help us make our special day special. Well once our day came and they had our money they weren't so friendly to help us out. First they set up 96 chairs for 170 guests. The person we had in charge...

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I purchased a pair of eyeglasses that were clearly marked appropriate for bifocals. Three days later I received an email saying they were not. I asked for a refund because I couldn't find a pair that I liked. I still do not have the refund and cannot get anyone to answer my emails anymore.

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I contracted with Mayflower to move my household goods from VT to TN. Their professional estimator inspected my cargo and quoted $1475. There were problems with damage to landscaping at pick-up site and failure to deliver to correct address, but I will focus only on their demand for an additional $1348 to release cargo (at nearby trucking depot, not my new...

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After almost 8 months of silence, Dr. James Ehrlich sent several e-mails threatening legal action instead of offering to resolve the problems I've explained. Of course, Dr. Ehrlich has no legal case because I talked about what happened and how badly they treated me! Dr. Ehrlich appears to follow this strategy: After his scanning center causes a patient pain...

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I believe Ocwen bank overcharged me thousands of dollars in junk fees, overcharging for escrow, and interest. They refuse to verify charges and then allegedly you are behind and during the request for account information. they allegedly assigned the loan to LaSalle Bank trustees of a 1998 R-1 pass-through certificate.(what ever that is, some kind of...

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I graduated from Westwood College in July of 2004. I recently received a phone call from a collections agent at Willams & Fudge, stating that the college will want to pursue litigation due to the fact that I am delinquent on my payment of loan to Westwood College, which has since accrued almost 100% from 9,000 USD to $16,000 USD. It was stated that I...

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I received a collections notice from Afni, Inc., also Afni Collections stating that I owed Verizon Communications a bill for an outrageous amount of $637.25. I only owe Verizon for my current phone service. Verizon stated that I only owe for my current bill. I have never at anytime ever owed Verizon this amount. If I ever did, I seriously doubt if I would...

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I ordered an atv at the end of November for Christmas. I made two separate payments and on the second payment for $250 my account was charged twice. I have called numerous times and according to the people who answer the phones only "jason" can help me. When you finally do get Jason he always has to "look into it" or its "taking time due to the...

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I ordered blinds for a slider window which included a valance in November, the company sent the window coverings out one week before Christmas, the valance was cracked and measured incorrectly so they sent it back. On January 5th I called the company and they said "the order was held up in corporate" and that she would call me back in 3 days with follow up...

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I am outraged that AT&T seems to have outsourced their customer service. I just tried to get some questions answered by calling their 800 number. In the past, I was always pleased to speak with a cordial, English speaking representative. Today, however, I got a non-native English speaker. I had to repeatedly ask him to repeat himself, as I had great...

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On my first use of the service hotels.com I noticed that the page for credit card transactions is not secured. So when I called to make my reservation, I guess I was supposed to read all the disclaimers on the website first, which like an idiot I did not so I was extremely surprised when making the reservation that money had to be paid that very moment. I...

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Spa-Brokers 2850 N. Walden Street Aurora, Colorado 80011 Mr. Don Chandler, This is your promise from your webpage: Our Promise At Spa Brokers our promise is simple. We guarantee your experience with us will be pleasurable, open, honest, and most importantly, satisfying. We make this 100% guarantee to every customer. Since 1985, we have grown, and now...

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We purchased the washing machine/dryer set in Dec. 2000 and have had nothing but problems with the washer. The pump was replaced twice during the first two years of owning it and then it broke a THIRD time and I threw a fit and demanded they replace my machine which they did. Now the circuit board is malfunctioning and of course my extended warranty has run...

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I sent 5 working cell phones to this company for cash in 2005. I was never paid or acknowledged by the company. The service is misrepresented and bogus.

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I called Enterprise when the repair work was completed and asked if I could get a ride to the collision shop or I could wait an hour for my husband to come home and take me. I was told in no uncertain terms it is policy for you to return the car to the shop and Enterprise picks it up there. The car was undamaged. Four days later Enterprise picks up the car...

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I purchased a tv through Shop NBC in February of 2006. When the tv went bad and I tried to return it Shop NBC told me they have a strict 30 return policy. This was approximately 6 months after the purchase. I followed their instructions on how to get repairs through the maker. After about 7 weeks of phone tag with them the problem was diagnosed. I wa...

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First of all, the mattress will arrive in 3 parts that you have to put together in a cover. Nowhere on the website is this mentioned. We were very shocked when it arrived this way. We felt like they were being deceptive by not mentioning this on the website. Next, you would think that the 3 parts would be the same size... but no, they were all different...

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Well, the 8 to 10 weeks specified for reimbursement have elapsed. Now comes the tedious task of chasing the bandits. My buying choice - Hip Street 1Gb MP3 player - was influenced by the rebate on offer. Now it seems that it may not have been quite such 'a good buy'! Is this a deliberate deception? I'd say that 30-50% of rebates I've applied for have been...

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My wife and I recently went to Alexandria, La to shop. On our way home we stopped at the Popeyes on U.S.165 in Kingsville. We ordered our food and my wife went to the restroom. Shortly she came from the restroom and was livid. She told the salesperson behind the counter their restroom for the ladies was filthy. The sales person didn't respond at all. My...

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When I was in NC I had US Cellular phone service for several years. My phone kept disconnecting and they said a new phone would pull in all the new towers. I accepted a new phone, not knowing that it renewed my OLD contract, which had all kinds of original "agreements" that was not on the new sheet they had me sign. Several months later I accepted a job in...

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We purchased a Robot for the kids for Christmas. We paid $199.99. We thought it would be a really cool gift. Until the kids opened the Robot on Christmas Eve and the Robot did not work. Well we waited until the day after Christmas to take it back to Radio Shack. They would not take it back because 1 we bought it at a Franchise, and 2 they don't give...

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I also suffered problems with Chase regarding unwarranted interest hikes, insufficient explanations, and unhelpful representatives. However, by contacting the Better Business Bureau, I was able to achieve favorable resolutions with Chase. Complaints can be filed on BBB's website and the forms allow for detailed information regarding the specific complaint...

Resolved

Let me tell you a little about my experience with McGinnis Cadillac in Houston, TX. During an online search for a pre-owned vehicle, I came across what I thought to be a pretty good bargain from McGinnis Cadillac. I called the number listed, and spoke to a sales person. He gave me some information about the car, and I went to look at it during my lunch...

Resolved

I got my bill for December 2006 and found it to be $10 more than it should be. After some internet sleuthing I have found out that my account was changed, that features that were included for free were erased and added as premium features that I have to pay extra for now. I previously had access to the wireless web and had 600 included text messages, now I...

Resolved

I am very disillusioned with Barclays Bank and am currently having a problem with their online banking (which must have serious security problems) and their apparent inability to help me. It is the case that I travel a lot and am therefore not able to get to a bank very often, once a month max. On 24Nov06 I tried to set up a new payment online. Having gone...

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