The complaint has been investigated and resolved to the customer’s satisfaction.
This dealership does nothing but lie, cheat and steal from people. I bought a used car from them on Labor Day, September 3 yet the contracts are all dated August 28, 2007. They also sold me a warranty for a $50 deductible for 48 months and 48,000 miles with General Motors Protection Plan yet the contract they submitted (and later canceled without my ...
The complaint has been investigated and resolved to the customer’s satisfaction.
This customersupport@itvcorporate.com is a hoax. I was dumb enough to order a book, however, ended up with a monthly charge on my credit card of $9.95. How can I have them stop, what rights to we have as a consumer if any know please share the info. ALL their phone # don't work, they answer and the recording states to make a selection and wait for...
The complaint has been investigated and resolved to the customer’s satisfaction.
SmartSmoker - www.smartsmoker.com
I placed an order on smartsmoker.com for three cartons of newports for only $99 and thought what a great deal but then my card was declined and there was a message on the screen that stated if you find this an error hit the back button and review info and try again, so that is what i did and it said card was declined again...
The complaint has been investigated and resolved to the customer’s satisfaction.
We were charged 9.99 on our alltel bill for ringaza alerts. We did not order this service, the phone that the ringtone is said to be on cant even get ringtones. I called the company to get a refund and they would not comply. Alltel says they cannot refund me because this is a third party fee. I just received my bill yesterday and i was again charged the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Kevin Trudeau - Natural Cures
www.naturalcures.com
I ordered the weight loss cure book and now my banking account is being charged for some newsletter for 9.95 a month, I did not authorize this transaction, I had to get another atm card just to stop the charges, and I was in overdraft because of the charge. Something needs to be done about this guy and hi...
The complaint has been investigated and resolved to the customer’s satisfaction.
We arrived at the hotel and were impressed by the lobby of the hotel so we assumed (we all know what happens when you assume) and were given our room keys. The halls were nice and the hotel "appeared" to be clean. Upon entering our room we were immediately met by a ghastly smell of old carpet. Because I had a class at that hotel I did not switch hotel...
The complaint has been investigated and resolved to the customer’s satisfaction.
Chase Credit Cards
www.chase.com
Sometime in July, 2007, Chase made a mistake in closing my credit card account without notifying me. I sent in a payment of about $500 towards a balance of about $1200. I discovered that the card didn't work when it was getting rejected while trying to charge a phone card. I called Chase. They said they closed my account...
The complaint has been investigated and resolved to the customer’s satisfaction.
Opacmare - www.opacmare.com
Summary line: opecmare misrepresented their product as to work on our new bertram yachts. Their crane clearly did not resulting in damage to new yachts.
Complaint description: opacemare informed us at the 2006 ft. Lauderdale boat show that their cranes were rated for bertram sportfish boats. We purchased two cranes at 16,000 ea...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a similar nightmare with direct tv installation crew but i didn't find out that the direct tv and the "direct tv installation crew" were in a sense two separate entity's until i was transferred several times through every department to clear up a cancellation order because there service was terrible. First i order direct tv with premium...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotwire.com
www.hotwire.com
Beware when booking hotels through Hotwire.com. In their "T&C" it stated that there "may" be additional fees. Even though hotwire knows there "will" be additional fees, they will not disclose that information to you.
I made a hotel reservation in downtown New Orleans, LA. I thought I received an incredible rate for a 4.5 STAR...
The complaint has been investigated and resolved to the customer’s satisfaction.
Heritage Park Apartments
3295 Watkins Lake Rd
Waterford, MI 48328
(248) 673-2226
I lived here for just short of 10 years (1997-2007) and the apartments have gone downhill. Besides the very noisy neighbors, barking dogs, poor parking and constantly broken outer locks, they will scam you out of your security deposit. My expenses coincidently were equal to my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bertucci's Brick Oven Rstrnt
www.bertuccis.com
27 Enon St
Beverly, MA 01915
(978) 927-6866
Doesn't Bertuccis advertise their rolls as "bread you can't wait to eat"? The other day I got 3 take out entries (cost $37.26) and would have walked out without my side salad, had I not asked "Is the salad in the bag?" Then, I asked "Are there rolls in the bag?" No...
The complaint has been investigated and resolved to the customer’s satisfaction.
Supercuts
www.supercuts.com
815 E 11th St
Reedley, CA 93654
(559) 638-5044
About 12:30PM, I walked into the Reedley Supercuts where I've been going to since it opened (about 5 years now). I signed in and sat down. There were two customers ahead of me. Once it was my turn the gal who was cutting hair informed me that there was no one to cut my hair. I had...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought my vehicle from Fairfield Toyota, I specifically asked for FULL COVERAGE, Extended Warranty on the vehicle. I made certain I asked several times before I signed anything.
I was assured by Mr. Thompson at Toyota, that I got Full Coverage, Extended Warranty on my vehicle.
Recently one of the electric windows went out, and I called Century Service...
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T - Rewards For Referrals
www.attreferrals.com
I am a disabled senior that lives in a manufactured mobile home community and the assisted manager. I have been assisting the residents with getting ATT as ISP verses what we have here as a alternative Charter Communications. We have 420 residents and a potential for AT&T many of these switching due to...
The complaint has been investigated and resolved to the customer’s satisfaction.
PECO Energy - www.exeloncorp.com
I made settlement on 9/26/07 - Wednesday
I called Peco a few days earlier concerning a lock that was placed on the gas due to the previous owner's lack of payment. A rep. told me to call the morning of settlement and it would be taken care of.
I called from settlement and stated that I would be done and at the house by...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sprint - www.sprint.com
I received two phones through the Sprint website that were supposed to be free. I returned one because we were not satisfied with it and got a different one that also said free. A couple days later my service was turned off because I "exceeded my spending limit" when I checked my bill I found out I had been charged for all three...
The complaint has been investigated and resolved to the customer’s satisfaction.
Damaged merchandise was delivered. Customer service agreed to take back the merchandise for a full credit, but on the day of the pickup, the store manager refused to give me a full credit. Delivery men and store manager were extremely rude. The Manager did not make an effort to resolve the problem in a reasonable manner. Customer service is not returning...
The complaint has been investigated and resolved to the customer’s satisfaction.
Park Place Cafe & Bakery
615 W Cloverland Dr
Ironwood, MI 49938
(906) 932-9003
First of all, the owner should make every effort to satisfy the customer, especially when requests are not unreasonable. Ignoring the customer is generally a very bad idea.
Secondly, acting perturbed when it is the owner's FAULT the food is not up to par is insane...
The complaint has been investigated and resolved to the customer’s satisfaction.
PlayStation.com
www.us.playstation.com
In last 10 months I have exchanged three( 3) Playstation3's and now i'm waiting on my 4th one. Problems with unit freezing and also shutting down while doing upgrades. Sony would only replace with refurbished units and NO refunds were accepted. Wrote a letter to SCEA but NO RESPONSE. Customer service replied that it'...
The complaint has been investigated and resolved to the customer’s satisfaction.
Filene’s Basement - www.filenesbasement.com
Earlier this week i was shopping on 9-28-07 and this sales guy was gross and treated me with zero respect. He was beyond rude. He practically stalked me he asked if i wanted help and i said no but he wouldnt leave me alone it was as if he was obsessed with me. He gave me the creeps. He was lazy and didnt want to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Mediacom - www.mediacomcc.com
May 2007: We bought our first home! As I began transferring utilities, I was unhappy to find that Comcast didnt provide service in the area to which we were moving. BUMMER. So my only option was Mediacom. I called to set up service, and after I was on hold for 15 minutes, I was able to talk to a human. I was very disappointed...
The complaint has been investigated and resolved to the customer’s satisfaction.
Daytime Domestic Services
www.daytime.on.ca
DAYTIME DOMESTIC THREATENED TO PUT A LEAN ON MY HOUSE THE DAY AFTER I RECEIVED THEIR BILL!!
BE AWARE OF THIS COMPANY'S BUSINESS PRACTICES. THIS REALLY HAPPENED. I HAVE DOCUMENTED ALL E-MAILS AS PROOF.
I hired Daytime Domestic Cleaning Services in London, Ontario to clean my house. I was contacted by JoAnne...
The complaint has been investigated and resolved to the customer’s satisfaction.
They offer a free membership profile, but send flirts from women that do not know that the company is sending these flirts to men. They do this so you will join the site for $28.95. When I wrote these ladies back I found that they never sent the firt and they did not know what I was talking about. It's clear that they have a internal system that can send...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gately's Shopping Network / DesignDining.com
I ordered a dinette set from Gately's (via their web site, "designdining.com) more than 6 weeks ago (on 8/19/07). They sent me a confirmation e-mail that day and my bank confirms that they immediately debited my account for the entire amount ($539.99). Yet 41 days later, I have not heard from them and I haven't...
