The complaint has been investigated and
resolved to the customer's satisfactionResolved Travel Bridge — Charge for nothing
resolved to the customer's satisfaction
Travel Bridge presented what sounded like a great opportunity to receive discounts, promotions and services for a substantial amount of money in exchange for membership. However, there's nothing the company has done for us as members that we have not done on our own when making arrangements for travel. In fact, the one time that we made arrangements through them. The place we stayed at was dirty and run down. The cost was expensive for the place we stayed at. It's very disappointing that we invested a great deal of money and have never seen the benefits of it. We paid since the year 2000 over a total of $7,000.00 for nothing but the privilege of being a Travel Bridge member. It means absolutely nothing to be a member. It's a company that has done nothing in return. Any traveling we have done since that year has been arranged entirely by my husband and I. Travel Bridge has not had an impact at all on any discounts, arrangements etc. Travel Bridge has not had a significant role at all. Having the card means nothing to attractions, hotels, airlines etc.
Regretfully, we've paid a large amount in the beginning and have paid annual dues for nothing. Last year is the very last time that we will pay the annual dues.