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Motel 6 – Page 52

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1.1

Overall reputation rating based on reviews and complaints

Motel 6 earns a 1.1-star rating from 4 reviews and 1044 complaints, indicating that most guests are dissatisfied with their stays.

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Motel 6 Complaints Page 52 of 53

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1:19 am UTC
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Motel 6 money hungry

I drive a truck cross country and broke down on 08/16/09 and the company put the wife, dog and I up in a motel6 affiliate called studio 6 in garland, texas.I'm being reimbursed for the room but still my company is getting screwed. first it has a 49.00 plus 10.00 for the extra person and a 10.00 fee for the dog. Then because I had to pay cash they charge 25.00 refundable deposit.No big deal we are not going to tear anything up. The 10.00 fee for the dog is non refundable even though the dog is well trained. I am only 100 miles from home but did not want to drive there for our truck might not take too long to fix. So my daughter and her 4 kids (6 and under) came down to see us and spend the day. They were tired at the end of the day and had an air mattress with them, so we just blew up the air mattress and was going to have the kids sleep on that. The price said 10.00 per adult and 3.00 for each child so I tried to do the right thing and go to the office and explain that the kids were going to stay the night and offered to pay the extra 22.00 and was refused, they would have to rent an extra room or leave. My room was 60.00 plus tax with a dog fee. Their room(since they had us by the cahunas), was 79.00 plus tax without a dog and of course the 25.00 refundable deposit because it was paid with cash. I think the is shoddy business practices and will not spend another night here, I have already paid for tonight so I will stay, but don't care how many days the truck is broke down, I won't be back. Tom Boadette may leave a light on for you but it will cost you, BEWARE AMERICA. RON WEST ROOM 160

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dlakers
US
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Aug 18, 2009 5:57 pm UTC

I believe it is a matter of the fire code. Regardless if they are kids or not you can not have that many people in one room.

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9:42 pm UTC
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Motel 6 rude staff/security/poor up-keep

This place is a zoo, children running around with no supervision, rude staff, and property that looks like a third world country. And when you BUY there internet card you are continously kicked off line.
And do not expect anything to get repared in your room, because english is not an opion.
I plan not to stay at another as long as I live.

M. Evans

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11:57 am UTC
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1. Billing-initially billed for full duration of stay ($342.67), stayed two nights at quoted rate of $59.99 (7/2/09) and $62.99 (7/3/09). Refunded $204.93 for unused nights on 7/4/09 upon checkout. Received call from Mike Ysassi on 7/4/09 requesting additional approx. $74 due to their help desk stating that we'd been refunded "too much". Called Mike on...

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8:41 pm UTC
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Motel 6 nasty loud stinky beds broke exc...

My family and I went to a wedding in tulsa 3-13-09 to 3-15-09 and it was an awful experience the rooms had bugars on the walls the bed was broken they stunk the carpets were nasty we had prank callers all through the night there were partys all night it was an expreience I will never forget. I went to the manager and complained do you think they cared... not... we had to leave the hotel and go to another one we went to a super 8 it was like walking into a mansion I am so discusted I will never go to another motel 6 again and ask everyone that reads this to do the same

sighned concernd for my health

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williedont
US
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Apr 17, 2012 7:03 pm UTC

they are nasty and lazy, they dot clean the rooms.

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3:37 pm UTC
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Motel 6 dirty rooms dirty neddles

To whom it may concern,

I work out of town alot and was told to stay at motel 6 in florance sc. When I arived there, I took a shower, went to eat dinner and came back to my room. I went to pull the covers back and something fell on the floor. It startle me, I had steped on this object. Come to find out it was a used neddle with blood still in the neddle. I called the front desk, I wanted the manger to see it for them self. I was told they would give me a free night stay. I called the police and took them 2 hrs. To arive there. I wanted to get the neddle checked out for hiv. I was told all they could do was to despose it. Well here I sit 2 years later, no attorney in south carolina will take my case. I feel south carolina has a buddy buddy system in place. P. S. Whats wrong with the system...

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THIS NAME IS NOT ALREADY FREAKING TAKEN
Williamsburg, US
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Apr 14, 2013 3:31 pm UTC

If you can sit and type your complaint two years later, it's obvious no harm came to you. So tell me, what's the big deal then? The police dealt with it and nobody got hurt. Case closed.

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7:38 am UTC
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I had work check that came late to me in mail. I couldn't get it cashed, so I ask a friend to loan me some money until I got check cash. He could not any cash today, it would be tomorrow. I said ok. Called down to the front desk an told it would be first thing in the morning when I would be able to you. This so called manager(Third Eyed ###)said I had to...

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1:26 pm UTC
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I been staying at the motel for awhile. I pay a pretty good amount of to stay at this motel. Until new owners took over, saying that I can not have any company. Its franchise owned. They over charge people that want stay at a good place like motel 6. Since i've been here at the motel, i've had money and jewelry stolen from me. And in a result of that...

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9:34 pm UTC
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Motel 6 policy

This it! I have used my credit card for my children using rooms from Mi clear to Ca. Most had information and took it by phone from me should the kids be short on cash! This Motel refused to take the card by phone, When I called them they said if I reserved a room with my credit card, I could do that. But they still would have to see my card. Well, you know your cards are checked out and you have your information on the back. Thnka alot motel 6, we have decent collage kids in route to college and I am the proud nana who will help them? No thanks to you! I hope your corp. office see's this!

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Helen Jones
US
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Feb 23, 2009 1:07 pm UTC

Your college-age children will not suddenly turn on you for not being able to book a hotel room, at their age, the age I AM AT, being able to pay for their own cheap hotel isn't going to be the end of the world.

These kids are obviously old enough to fend for themselves, as opposed to your credit card information being stolen because you gave it over the phone.

So perhaps you would have been the outstanding "nana"[a word I beg you to never use again] you strive to be for the more then capable family members, but did you consider there where security problems being taken into consideration by this hotel? Obviously. not.

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3:45 pm UTC

Motel 6 manager and house keeper

I honestly do not want to be a bother. I just wanted to inform you that we will be checking out of your hotel and will not ever be a guest at any motel 6 again. I have been asking politely for towels, tissue, and clean sheets for two days. I did not receive them. I saw a lady outside changing the garbage and ask her if I could please get them. She then insisted to bring the house keeper to my room. The house keeper began rolling her head raising he voice at me saying that we never ask to have our room serviced when I personally told her that we needed these items. I have had all I can take for the treatment my family and I receive here so I RECORDED THE CONVERSATION ON MY PHONE. The manager insisted on telling me that I HAVE NO COMMON SENSE, WAS TRYING TO BE A PROBLEM, WAS TRYING TO GET SOMETHING FOR FREE, AND THAT I AM A LIAR! I am in my right mind to take this recording to my lawyer and file a suit for discrimination being that I was just personally attacked by two of your employees just because I ask for clean towels, sheets, and toilet tissue. I very seriously doubt that anyone will take the time correct the behavior of your employees and how the guest are being treated, but if anyone ever decides to, the name of the Manager who made these comments to me is FRANCINE WALTON. We will be finishing our summer out at another hotel where is may cost more, but I'm willing to pay to be treated like a guest. I am disgusted that I have already put out all the money to stay here for nearly two months and I wish you the best of luck trying to keep this place up and running.

Sincerely,
Donna Smith.

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employee@motel6
Grand Forks, US
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Apr 17, 2011 3:08 am UTC

DONNA,
I AM SO SORRY TO HEAR ABOUT YOUR EXPERIENCE I JUST WISH PEOPLE WOULD REALIZE NOT ALL PEOPLE ARE THE SAME AND THE TREATMENT YOU HAVE RECIEVED IS UNACCEPTABLE NOT TO MENTION PLAIN RUDE . OUR GUESTS ARE THE REASON WE ARE HERE PERIOD SO GUESTS SHOULD BE TREATED JUST LIKE THAT ... A GUEST ! PLEASE DONT SHY AWAY FROM MOTEL 6 JUST FROM THIS ONE BAD EXPERIENCE PLEASE ALLOW US (STAFF)WHO FEEL THE WAY I EXPLAINED ABOVE TO SHOW YOU WHAT MOTEL 6 WE WILL LEAVE THE LIGHT ON FOR YOU ACTUALLY MEANS.

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employee@motel6
Grand Forks, US
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Apr 14, 2011 10:47 pm UTC

MAM DID YOU CONTACT CORPORATE MOTEL 6 @ 1-800-4-MOTEL6. I HOPE YOU CAN GET THIS ISSUE RESLOVED.

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5:38 am UTC
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When we checked in, and arrived at our room, we noticed that the bathroom was still dirty. When we pulled back the covers, there were pubic hairs on the bed sheets, and feces on the blanket. I called the office, and we were moved to another room, which was no better in cleanliness. I would never stay at another Motel 6 again. DISGUSTING!

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4:39 pm UTC
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It was about 2:30 am on a Monday. There were no other choices because every other decent hotel was not awake to take in a registration. There was a sign to be patient since they were using a new computer system. ok. The woman asks for my address. Why? Why would you need that? The woman says its not for her its for corporate. Well, I don't feel its necessary...

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Man, I know my attorney is going to kill me but this thing is so juicy, as a citizen-journalist, I just can't stop writing about it. Besides, Accor North America holds a franchising philosophy based on fairness, honesty, trust, open communications and diversity so here goes: My case is moving forward to jury trial in Circuit Court - this thing smells so...

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12:00 am UTC
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Frivolous? Trust me, my friend, i'm very earnest about finding out why judson first apologized to my wife and me and then slammed us on his do not rent list. I'm not being playful about him insinuating to the wa bbb that we're nasty people. I'm not being flippant about being upset over him offering to broadcast my ire coast-wide. I'm deadly serious about...

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12:00 am UTC

Motel 6 rebuttal

Springfield Bart is an adversarial Accor crony, I believe, and he chimed up on [redacted].com. This is my response:

I gave Springfield Bart a facetious reply to his sincere rebuttal and I apologize for that. He gave me a list of nine [redacted]s that he went to some time and effort to compile which I didn't address and with ROR's permission, I would like to:

1. /URL removed/

A horrible experience LA Kathey had (not me) when she was attacked by a pit bull held by a man talking to the desk clerk in the motel and the outrageous response she got.

2. /URL removed/

I thought the long list of guests mauled by Accor's motels calls for a Class Action lawsuit to be initiated and I still do.

3. /URL removed/

Because Motel 6' Owner/Manager and his attorney retaliated with a frivolous counter suit, I was forced to hire an attorney I can't afford or forfeit $100,000 so I issued a donation plea to help me through this travel nightmare. My Social Security check will only stretch so far.

4. /URL removed/

My story. This unbelievable, but well-documented act of treachery by a maniacal motel manager is right up there with Hitchcock's Psycho. All it needs is an Anthony Perkins, a little sex and some violence. I hope to write a book and I hope they make a movie out of it.

5. /URL removed/

This is gall also beyond belief. Motel manager violates the RICO Act, for which he and his sleazy attorney should have been arrested and maybe will yet, then ask me to post bond promising not to tell the world about their egregious conduct. Actually, I can't blame them for not wanting their conduct advertised.

6. /URL removed/

"Got a substandard room, complained, got put on Do Not Rent list. Complained about that, got sued for $100,000. Afraid to complain about that."
Right. There's no telling what this out-of-control manager/attorney pair is capable of.

7. /URL removed/

My story to Accor North America, trying desperately to find a sane voice in the organization. I said, “Motel 6 Slammed on Do Not Rent list for requesting a discount for being assigned a substandard room Seaside Oregon..."

8. /URL removed/

My story also sent to Accor HQ in France for the same reason - looking for reason in an unreasonable situation.. I think they responded to Accor HQ N.A. who probably made their usual insipid effort to resolve the matter by sending out a form letter - I've received 1/2 a dozen all saying the same thing, signed by a different Guest Relations person. If anybody ever died and made me boss of Accor's Quality Control Division (if they even have one), I'd fire the whole bunch of " Guest Relations" persons and put people in there who knew something about Customer Service. What happened, and is happening, to my wife and me is outrageous beyond belief and I think the whole world should know about it.

9. /URL removed/

I said, "I thought it was outrageous abuse of authority on Judson's part, spineless mismanagement on Accor's part and since Wolf & Judson are related, their response would be expected. And us? Our character is being defamed all over the place as Judson threatens to inform others in the hospitality industry of - whatever."
Right. Seems like a reasonable post on a Consumer Complaint site.

Bart, if you insist on Post-Bashing, I am willing to trade you Post for Post - you list mine one at a time and I will list those of other innocent travelers Motel 6 has treated horribly. I'll bet I out-post you 10 to one.

I do attest my posts were valid.

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Update by Richard Colbeth
Apr 06, 2008 7:12 pm UTC

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am UTC

Motel 6 sexual paraphernalia

Motel 6 parent company Accor Hotels decided to replace the Gideon Bibles with "intimacy kits." For Accor, providing travelers with sexual paraphernalia is more important than the Bible.

If this is not O. K. with you, if you object to going to a motel with your kids and when their curiosity compels them to open a drawer and they find a sex kit in there instead of the usual Bible, sign a petition protesting this at American Family Assn - AFA.org.

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Update by Richard Colbeth
Apr 03, 2008 7:03 pm UTC

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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Anoynmous
US
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Jan 08, 2008 12:39 pm UTC

I think that is a fantastic idea - far more useful than a bible ever was! Take your puritanical nonsense elsewhere, perferably somewhere far away with your little group of christi-nazi AFA members.

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12:00 am UTC

Motel 6 what can lil' ol' me do?!

Plenty! check any consumer complaint site dot com: [redacted], blagger, complaintsboard, complaints, complaintservice, complaint. tv, consumerbeef, corporatesnitch, departmentofcomplaints, furiocity, measuredup, myspace, my3cents, pissedconsumer, planetfeedback, tattletaleconsumerhotline, ventvent for example - there are others and let your voice be heard! copy this and stick on your fridge.

America's corporate history is peppered with david and goliath stories where an almighty corporation is taken on by a lone whistleblower maybe like you determined to expose unlawful actions or dangerous products.

Whether it's battling a monster motel industry like accor's motel 6, big tobacco, identifying cancer clusters in your community or getting a malfunctioning car seat taken off the market, if other people share your complaint, a class action lawsuit may offer the appropriate legal remedy. ehow legal

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Update by Richard Colbeth
Apr 06, 2008 7:09 pm UTC

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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Julian Burke
Cookeville, US
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Aug 13, 2008 4:57 pm UTC

Two months ago (06/08) I stayed at the Winston Salem Motel 6 only to be awoken at 3 am by the next door guests as they were shouting and throwing glass bottles. (hitting my door) I called front desk and the fight seemed to stop. I complained next morning, they were apologetic and gave me a free coupon for my next stay which was fine with me.
Last Friday (6Aug08) I went to check in after a tough day and driving my truck. The girl said that I had been placed on the "do not rent" for disturbance. She wouldn't even try to understand saying there was nothing she could do even though I had the coupon and didn't care. I tried to call the reservation number about my guaranteed reservation and the coupon they gave me for future use and they were of no use. Yes I was mad and she called the police to have me removed from the property. I have tried to call the regional manager but he will not return any phonecalls. Guest relations is a "customer no service" outfit. Motel 6 is a lousy run outfit and they don't even care.

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12:00 am UTC

Motel 6 mentally abused!

If any of you veterans out there are planning on visiting Seaside, Oregon for Veterans Day, the Motel 6 there is a pretty nice place to stay, it's economical and you can bring your pet. But my wife and I were barred from ever staying there without any reason given. It may have been the manager is an anti-war guy and didn't like my Viet Nam Veteran license plate holder.

Thanks, Dick and Sandy.

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Update by Richard Colbeth
Apr 12, 2008 11:30 am UTC

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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Motel 6 disrespect innocent travelers

After Accor's Seaside, Oregon Motel 6, Owner/manager, Lee Judson, falsely inferred my wife and I are felons and/or tortfeasors, I researched the company and found there are literally 100's of complaints against it nationwide.

I wonder how one would go about getting a class action lawsuit started against them? Something ought to be done about the way they disrespect innocent travelers.

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Ora
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Aug 11, 2007 12:00 am UTC

I was hospitalized for a disability that disabled me to perform my job duties, I was told that I would not loose my job because of my hospitalization, after I was discharged from the hospital that was not the case. The unfair thing about it is that another front desk clerk fired me and there was not a real reason present as to why I was fired and above else the manager did not even know about me being fired and she did not have an explanation as well. I mean it is one thing to fire a person, but to ignore them and not give them a real reason why he or she was fired is horrible. I mean I am taking further steps I tried to avoid having to take legal actions, but the owners of the motel will not return my calls, which has left me no other choice rather than to seek legal assistance. I mean me and my child we have needs and to be hospitalized and then fired from my job, I really do not know exactly where our next meal will come from, which is what hurts me the most.

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X3ROOT
EG
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Jan 18, 2010 3:30 am UTC
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i want inform you with situation happen with me personal

i was with my friend he already reserve room and I'm going with him to make check in then we make check in and every thing was OK
when I'm going to deliver him to room the receptionist tell me he must go to room alone you can't go up with him he tell me you can wait him sir in loopy i tell him no problem thank you
then i was in loopy and i see the hotel is nice
i decide when I'm seating in lobby to reserve new room to stay with my friend
and OK I'm going to web site and make reservation and i get confirm code from 17/1/2010 to 21/1/2010
then I'm going to reptionist again i ask him about my new room then i was reserve it on 17 /1/2010
he tell me no reservation done and he till me that booking stuff is out of hotel and u cant make check in you must come tomorrow for check in .then how i pay the night and no room confirm in hotel
when I'm going to cancel the reservation l cant bec that time is out for cancellation

I'm really Amazed
Because For me that's not problem because i don't need room i decide to get it when I'm in loopy but what about some one else need that room urgent For Any reason
And mercure have that good reputation how that error done
if u need some one explore your hotel;s defect u can use me I'm clever on that ;)

I'm really wanna cancel my booking

Thank you Too much

Lovley Guest

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Richard Colbeth
Portland, US
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Apr 06, 2008 7:07 pm UTC

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

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12:00 am UTC

Motel 6 outrage

Donation plea: mr judson, manager of this seaside oregon motel 6, is suing my wife and me for $100, 000! He is suing me! How outrageous is that? He kicks us out for no reason, we complain, and he sues us - is the world going nuts or what? Anyway, my wife and I are disabled, retired, on a fixed income and attorney fees are driving us into bankruptcy; if you could see your way clear to help us, it would be very much appreciated. Send your donation to dick colbeth, p. O. Box 821201, vancouver, wa 98682. Thank you and god bless.

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Update by Richard Colbeth
Apr 08, 2008 3:10 am UTC

December 26, 2006

Dear Mr. and Mrs. Colbeth,

It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us.

I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time.

Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

Update by Richard Colbeth
Apr 03, 2008 6:42 pm UTC

Legal Notice: I fully retract and withdraw all of my previous postings on this site concerning Motel 6, ACCOR, and Manager Lee Judson.

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PeteMucciolo
Bridgeport, US
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Nov 17, 2007 1:44 am UTC

U are a scamming piece of ### if u cant come up with all of that info. you are just a crack head who cant get money on his own so you have to go on a scam protection website and try to scam. SO IF THIS GUY DOESN'T COME UP WITH PROOF DON'T ANYONE SEND HIM ###... DON'T TRUST ANYONE EVEN ON THIS WEBSITE... NONE IS VERIFIED ANYONE CAN POST SCAMS!

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Carma Coleman
Greenville, US
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Oct 01, 2007 7:47 pm UTC

Would you kindly post an additional comment with your civil suit number, the court name, address and the phone number of the court clerk along with your attorney's name, phone number and address so your plight can be verified. Sorry, my family has had problems in Seaside while visiting also. (not at this Motel).

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12:00 am UTC

Motel 6 poor service!

Up to speed: Seaside, Oregon, Motel 6 Manager, Lee Judson, inferred that my wife is a prostitute and I a drug dealer by - illegally, I believe - putting us on his nefarious Do Not Rent list without cause. So after 8 months of trying to get our good names cleared without success, I sued him in Small Claims Court for $5,000. He and his attorney, Stan Gish, bullied me and filed a frivolous counter suit for $100,000 taking it out of Small Claims Court and into Circuit Court, forcing me to hire an attorney to defend myself against against him!

O.K., Now Gish & my attorney are discussing dismissing the case and having both parties sign a stipulated injunction which would prevent either of you from posting anything (on consumer complaint sites like this one) regarding the other party. No money would trade hands. However, you would be required to deposit some money, probably a couple thousand, as security (in a place to be determined) to ensure that you do not breach the agreement. If after a year you have not breached the agreement, you would get the money back. If you breach of the agreement, the money would go to Judson.

Can you believe that?!?!?!? Beware!

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Update by Richard Colbeth
Apr 12, 2008 11:40 am UTC

I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson.

Comfort Inn’s OpinionDecember 26, 2006Dear Mr. and Mrs. Colbeth, It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.

If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect.

My staff and I want to thank you for being one of the 5% who rated excellent.

Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871

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Edward A. Harris
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Sep 06, 2007 9:28 pm UTC

This past Labor Day weekend we traveled to Lincoln City, Oregon. We had made a 3 day reservation with Captain Cooks Motel which is located in the 2700 block of Hiway 101 NW. We have stayed at this motel in the past when visiting Lincoln City and have had no issues with them.

On the morning of the third day it became necessary for us to check out and not stay the third night due to a family emergency back home. As we checked out we were advised that the motel required 48 hour notice for a cancellation. We could request the manager to waive this. A few days later I called and was told they would not waive the lost night's stay, regardless of the reason. Even though I told the manager that we were frequent visitors to this particular motel and visited Lincoln City at least once a year, staying with them in the past, they would not reconsider. I told them that I would not be utilizing their establishment again due to this in flexible policy.

I can not recommend Captain Cooks Motel in Lincoln City and encourage others to avoid them.

About Motel 6

Motel 6 is a chain of budget motels across the United States and Canada. Known for its affordable rates, the brand offers basic accommodations with amenities such as free Wi-Fi, cable TV, and on-site laundry facilities. Pet-friendly rooms are also available, catering to travelers with animals.
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