Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

Thom Mcan Shoes from K-Mart. I purchased a pair of Thom Mcan shoes from my local K-mart last week. This is the first pair of Thom Mcan that I have ever purchased. I wore the shoes two days last week and two or three days this week. I looked at the heel of the shoe today and it is coming apart from the actual shoe. I paid $24.99 for this pair of casual work...

Resolved

Dell canada - www.dell.ca I read the post titled dell hell, and I feel like I am walking hand in hand with that customer... I cannot believe so many people are facing the same insanity with unresponsive customer service representatives and countless hours logged on the telephone, to only be told repeatedly that there is nothing dell can do to fix the me...

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Replied

Newegg.com - www.newegg.com $3,560.00+ ordered - they got paid and I got a $4 plug! Early yesterday morning I ordered $3,560.00+ worth of merchandise from www.newegg.com. My order was placed within plenty of time to meet their "same day processing" deadline of noon PST. I paid for the order, went through Verified by Visa, got a call from my bank...

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No one cares, and no one is willing to help me in a timely manner. I recently repainted my kitchen with its nearly new Aristokraft kitchen cabinets (less than 3 years old). To mask, I purchased Scott's painters tape at Home Depot. When we pulled the tape off, off came the finish from the sides of 8 kitchen cabinets. I now have a kitchen full of cabinet...

Resolved

E-Z Way Parking 901 Spring St Elizabeth, NJ 07201 (908) 994-1999 Below is the timeline for a nasty experience with EZ Way Parking, who also run Vista Parking at Newark Airport in Elizabeth , NJ . August 23rd, 2007. At around 9:00am on I dropped my vehicle off at EZ-Way parking in Elizabeth, New Jersey before heading to the airport. I had used EZ-Way...

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Penn Furniture 1966 Broadhollow Rd Farmingdale, NY 11735 (631) 454-1155 On 6-9-07 I ordered a custom table pad for the dining room table that I purchased at Penn Furniture. I was told that the table pad would arrive directly from the manufacturer (Ohio Table Pad Company) in approx 10 to 12 weeks. At 10 weeks, I called the store to check and was told that...

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Red Lobster www.redlobster.com 4645 S 76th St Milwaukee, WI 53220 (414) 281-4030 Red Lobster terrible service bad manners and dirty cleaning procedures.

Resolved

Mr. Chase carey, (Direct tv) I was charged for service for 14 months you never provided at all at 9833 oroville quincy highway, berry creek, ca. Even after calling you several times, and writing you letters, my american express card got billed again today. I sent a letter last month and you ignored it. If I do not receive my money back in 5 days, I will...

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Paper Mart - www.papermart.com 5361 Alexander Street, Los Angeles - (800) 745-8800 On September 26th, I made an order at papermart.com for ribbon and tulle for my wedding. I carefully entered the billing address (me, at my apartment) and the shipping address (my fiance, at his office). Two days later, I received an email invoice which told me that they had...

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Junior Gym www.juniorgymla.com 2218 Cotner Ave Los Angeles, CA 90064 (310) 479-2730 My husband, Brad Sims, worked at JUNIOR GYM for nearly 30 years, as a children's coach & gymnastic instructor. Starting in 1978 for previous owner Peter Braun, Brad developed the popular "Mommy & Me" program, and continued to work as an instructor for Dermot Kiernan when...

Resolved

Charter Communications - www.charter.com Attempted to order high-speed internet through charter.com, but was unable to do so. Called 1-866-731-5420 at noon Pacific Time and was transferred from sales (Sundown) to tech support (Jack). Tech support informed me that their site is malfunctioning, and that sales can help me place my order. Tech support...

Resolved

Swatch Group - www.swatchgroup.com I bought a Tissot watch and the crown fell out. Since the watch was still under warranty it was fixed free of charge. I'm complaining because they took 6 months to repair my watch. I was learned that this is not untypical for the Swatch Group. Had I known this, I never would have purchased the watch. Tissot is owned by...

Resolved

Karplus Warehouse Inc. www.karpluswarehouse.com I bought a car from Kar-Plus the end of March. I have had so many problems with the vehicle. The fist time I went to out gas in the car I noticed there was no gas cap, then the side mirror fell off and had to be replaced, then the ignition froze because of the worn key so they both had to be replaced, with in...

Resolved

Gateway Computers & Home Electronics - www. gateway. com MY husband purchased me a new laptop computer 10/06 from Best Buy. Since then the "mother board " has been replaced 3 times since 4/07. Does this seem normal on a NEW computer. It has been sent out to Best Buys service Center 4 times to have repairs. Spoke my frustrations with Best Buy who said that...

Resolved

I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to close my loan account I had with them. They insist I owe them over $200...

Resolved

My complaint concerns Best Buy Inc. They do not back the products they sell. If they sell you a defective product that does not reveal itself within 30 days after purchase, they refuse to allow it to be returned for credit or replacement. They will not allow consumers to complain directly to the store manager. On August 3, 2007, I purchased an XM Satellite...

Resolved

iHOP Restaurant 3750 S Clack St Abilene, TX 79606 (325) 695-2432 I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are...

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Saturn of Libertyville - www.saturnoflibertyville.com There isn't much to say about Saturn of Libertyville (a Bob Rohrman Dealership) that isn't already out there on the net. However here goes a brief story. I bought my Saturn Vue in November of 2006. The car drove well and served it's purpose as basic transportation for about 6 months. The first problem...

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Plato's closet - www.platoscloset.com 2020 e. Old lincoln highway Langhorne, pa 19047 215-741-4411 I dropped off 2 huge loads of clothing to the new langhorne, pa store 5 sept 2007 and was told i'd receive a call that night to come back in for my money and/or clothing they cannot sell. I never heard from them, so I called back 7 sept. I was told I was in...

Resolved

In my opinion, the Epson P-3000 has a BIG DESIGN FLAW with regard to backing up this viewer in the field to another portable hard drive. Pre-purchase review of Epson ads and the device manual erroneously led us to believe this would be easily accomplished. It is hard to imagine that this viewer, obviously created with professional photographers in mind...

Resolved

La Fitness - www.lafitness.com 2880 N Druid Hills Rd Ne, Atlanta - (404) 321-2330 Office of the Attorney General Attention: Mr. Greg Abbott 300 West 15th Street Austin , TX 78701 Mr. Abbott, We are writing you to file a formal complaint against La Fitness. Since August of 2007, we have been trying to pay our final bill and cancel our membership with...

Resolved

Anyone who has had tires mounted at Town Fair Tire should remove their wheel covers and check to make sure all lug nuts have been put back on and that their is no damage to lug bolts.

Resolved

Bray and Scarff - www.brayandscarff.com I bought an entire new kitchen from Bray & Scarff (SubZero Refrigerator, Viking Cooktop, GE Trivection Double Ovens, Bosch dishwasher, SubZero undercounter refrigerator/freezer). I even paid ~$1,200 more than a "big box" store because my Saleswomen was extremely helpful and she assured me that Bray and Scarff stand...

Resolved

DeepDiscount.com - www.deepdiscount.com I placed an order on 9/27/2007 and on this date when checking order status I found 1 item was on backorder. When I ordered the cd it showed as being available and it was not as stated. This is the second time this has happened to me. I was trying to save a few dollars over Amazon and now I will not have the cd in time for a birthday.

Resolved

Legend Home Corp - www.legendhomecorp.com Legend Home's foreman, Leonard, lied and told me that Legend Homes and Reeder Flooring were going to send the carpet to Mowhawk, the manufacturers of the carpet to be tested in Mowhawk's lab. After several weeks went by, I contacted Mowhawk and Legend to see what the results were. Legend homes told me they that...

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