Activity by Valerie

Registration date: Apr 04, 2009

700 helpful votes

Valerie’s complaints

Resolved

I have a family plan with 3 lines. I only need only line so I contacted Verizon to ask about early termination fees for two of the lines. One contract term expires in March and the other in April. I contacted them because I understood new consumer law states they had to pro rate the fee based on the expiration date of the contract. I am willing to pay a...

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I had a horrible experience at La Spina Salon located in Mahopac, NY. My hair was ruined. I went in for a highlighting and they turned my hair a horrible mixture of yellow and reddish tones. I knew something was wrong when my scalp starting burning. They didnt seem to concerned that I was horribly upset with the outcome. They were just interested in...

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I scheduled a Geek Squad appointment just after Christmas to set up my wireless internet connection on my Macintosh. I waited 2 weeks for appointment. When the day finally came my Geek Special Agent was an hour late. We were already off to a bad start as I left work an hour early to accommodate the appt. The Special Agent spent a total of 15 minute...

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Bought a Sony digital camera and memory stick thru Sony Rewards. Received it in Aug, 2006. The memory stick did not fit the camera and the camera was junk. So returned them immediately. Sony refuses to refund the $250 I paid for them. I insured the mail and the USPS refuses to pay the claim. Seems like a multibillion dollar company would treat customer...

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Purchased a new Maytag bottom freezer refrigerator from Lowes in June 2006. Lowes took our old refrigerator, so we kept all our cold and frozen items in freezer chests until the new Maytag had the proper temperatures. Five hours went by and the new Maytag was not cold. We called Lowes and they said that it may take up to 12 hours before the cooling kick...

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I purchased airline tickets through hotwire.com for a holiday trip. The trip was cancelled by the airline and the airline agreed to refund the ticket price in late december. Hotwire refuses to refund the money to me because they are "waiting" for the airline to provide the check number of the refund. Hotwire knows how much money I paid and acknowledges that...

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I am writing to complain about the ESP Hair Salon in Norfolk, Nebraska located at 2606 Norfolk Avenue Phone: 371-1135. My friend purchased a $50 gift certificate for me there and it had a very short expiration date on it. When I couldn't redeem it in time, I called to ask them if they would still accept it, since it was a large amount. Instead they told...

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I thought that maybe with the takeover of Adelphia's system by Time Warner, that they would take care of the maintenance that was badly needed on the system. I subscribe to Broadcast Basic, which is the minimal amount of channels on regular (non-digital) cable. In the past, I had asked the Adelphia technician about poor reception problems with certain...

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I have been a user of Sanyo tvs for a long time but now I find that there seems to be a problem with the horizontal parts of Sanyo tvs. I have had trouble with three Sanyo TVs, first a 27", next a 36" and now my 21". On all three the horizontal has gone bad. At this moment I have 4 Sanyo TVs in my home. It appears that maybe you have a problem with the...

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On 26th January 2006, I reserved on the SIA website from our home in the UK 3 business class seats from Singapore to Auckland for travel on 15th December 2006, at a cost of over S$5,000 per ticket. When we arrived at Changi Airport two and a half hours before take-off time, we were told that the flight was oversold and that we were to be compulsorily...

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Clive Menards Manager Stephen Smiley has lied to me several times. I purchased some special order doors from Menard's store in Clive, Iowa. They did not come in when they were supposed to. I was building a house and had several delays, so I didn't need the doors, so I kind of forgot about them. Three weeks after I ordered them, I was in the store and...

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We were moving only 4.4 miles, but thought it a good idea to let professionals handle the big stuff. I saw the impressive 2-page ad for All My Sons and arranged for three men and a truck. The three men(who all spoke a little English), were shown the large items we wanted moved. The process moved very slowly as they completely mummified everything in...

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My husband and I had to fly to Chicago, from California for a funeral. Since it was short notice, I went through cheaptickets.com to get a lower priced ticket. I got us both tickets and noticed that same day they "reserved" the money in my checking’s account. The day we had to fly I didn't check my bank account, we had to be at the airport early. We got to...

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We re-did our kitchen and bought six GE Profile appliances: Stove, Advantium microwave, refrigerator, washer, dryer and wine 'fridge. The large 'fridge was delivered with a bad compressor and it took 3 weeks for GE's service department to come on-site and cart the thing way and deliver its replacement. Two weeks later, the wine 'fridge died and had to be...

Resolved

I wanted something different for lunch... but I wanted McDonalds. I see a picture on the menu at the drive through of their new "Cheddar Melt Meal"... It didn't really look good on the picture (should have told me something right there, since pictures are usually better than the product) but, I thought since I do like burgers, I do like cheddar and I do...

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I went shopping at the IKEA store in Schaumburg, Illinois and my purse was stolen out of my cart. All I was left with was my cell phone. I lost my money, cards, and my only set of apartment keys and car keys. I had only one set of both of these keys because I had just moved and was shopping for my new apartment, and I had recently bought a used car. The...

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I'm once again trying Firefox. I keep reading reviews on it, on how good it is and I see all the extensions you can use with it, that you can't use with Avant Browser. Firefox is slow compared to Avant. I keep getting these reset connection errors that I never get with Avant. the 2 browsers are alot alike, they both have tabbed pages, everything generally...

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My experience with Long Kitchens (also known as Long Fence). James from Long Kitchens came to our house. He wasn't prepared. He didn't have all counter top or cabinet samples with him. I should've shown him the door, but didn't b/c we were promised a $500 discount over the $750 promotion if we had them come out during the week before 5 pm. My husband had...

Resolved

In August, I ordered, via the internet, one CD from Firebird Arts & Music, PO Box 30268, Portland, OR 97294 for $22.50. My VISA was double billed for this purchase, an 8/9 transaction posted on 8/10 and an 8/15 transaction posted on 8/16. Despite repeated emails and regular mail, the only response I have had was asking if I received 2 CDs. I emailed them...

Resolved

I won an ebay auction from Rebecca Wildfong in which I paid for within 5 minutes of the auction ending. After 14 days, I received the wrong set of bowls. I find that Rebecca Wildfong has turned my bid on an auction win into a direct order to Tupperware. After almost 3 weeks, she sent the correct set of bowls through yet another person/company in another...

Resolved

Don't but an hr20-700 unless you are ready to miss recordings and expect freeze-ups and system resets! Below is an email sent to direct tv on my most recent double disappointing experience: I just installed a hr20 two weeks ago. I am more than disappointed! I recorded the new orleans saints-eagles playoff game last night and attempted to watch it thi...

Resolved

I was the seller through Tupperware, and this person purchased from me. I sent the item a little late, and the buyer filed a dispute with Paypal. Paypal gave them their money back out of my account, but I had already shipped the item to them. So I appealed the dispute with a shipping tracking number, and I won the appeal with paypal because I had proof of...

Resolved

Brenda Thornhill aka Richard Bailey purchased one set of Tupperware bowls from me, then requested a second set shipped to her. Brenda was shipped out the second set of Tupperware bowls, but she only paid for the one set (first set). She requested the second set after purchasing the first set from me. She refuses to ship one set back, or pay for the second...

Resolved

A watch had its battery replaced. The back was broken. The jeweler, Frank Poissant owner of the Karat Patch refused to even discuss the damage to the watch. He was hostile, abusive, insulting and unprofessional. *** I brought a 1 year old designer digital watch (Diesel) in for a battery replacement. I had been to several watch repair places who said the...

Resolved

Replied

December 9, 2005 I purchased laminate flooring and carpeting for my 2900 square foot home. I paid $3500.00 cash for the laminate, in advance because Empire Today would not install the flooring without pre-payment and charged the carpeting on an account that they set up for me with your company. I also had to sign for the complete bill for the carpeting of...

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