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Activity by Valerie

Registration date: Apr 04, 2009
701 helpful votes
Complaints 5420 Reviews 0 Comments 3951

Valerie’s complaints

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Ritter Communications - www.getritter.info We have had broadband internet service for almost a year now with this company. At the time we signed up, they promised that upgrades would be done 'within a few months and speed would almost double'. Since then, we have neither seen nor heard anything about any upgrades. Our internet service itself is 'on-again...
Oct 15, 2007
12:00 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gap Online Store - www.Gap.com Gap Online has some of the WORST customer service EVER!!! I recently placed an order for about $500. I requested a gift receipt because some of my items were gifts. Well, little did I know that if you ask for a gift receipt they will NOT send you your own receipt! So, I was left with $500 in merchandise and no receipt...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Clearasil - www.clearasil.us I saw the Clearasil commercial last night and i didn't think it should be aired. It goes more or less like this. It shows a young college student that stands up to the teacher and tells him that to make him more relaxed he should picture him naked. Couldn't the Clearasil people stick with the people simply washing the face...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was quoted $307 for both truck $ tow dolly over the phone- the reason I went with Budget. Upon pickup I was charged $600 dollars. Apparently the $307 "estimate" I received upon giving Budget my credit card over the phone didn't include a 150 deposit I wasn't told of, or a $50 unexplained charge (later I was told it would be refunded but I haven't yet...
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The complaint has been investigated and resolved to the customer’s satisfaction.
GE Appliances - www.geappliances.com Sub: GE Profile Dishwasher Recall Repair - Not a True Fix - GE Removes the Sound-Dampening Insulation In August 2007 I had my GE Profile dishwasher serviced for the recall concerning the leaky rinse-aid dispenser and its associated fire hazard. GE's solution was to replace the wiring harness (on which the rinse-aid had...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
iFloor - iFloor.com CUSTOMER SERVICE HA!!! Let me start by saying this, I have worked in the construction industry for 20 years. I completely understand the process of sales, estimating and installation. I just purchased a home and need to have 1250SF of floors re-done prior to move-in, which is now in 20 days After being given the run around by the...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Best Buy www.bestbuy.com On 3/25/07 we purchased a 42" Plasma Hewlett-Packard HDTV. On 08/10/07, we started to get 2 lines running vertically in the middle of the TV. And YES I do keep extremely detailed notes of everything and for this - I am glad I did. 8/12/07 ' Called 888-Best-Buy and s/w Amy who said she would refer the issue to New England...
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The complaint has been investigated and resolved to the customer’s satisfaction.
www.searscard.com Last December, I bought at sears a washing machine, using their 12 months no interest plan. What they do not tell you is this, You have a balance on the account? I set up my payments to cover what my old balance was, and , now 10 months later, I find that none of this went against this purchase. They always do this last unless you call...
Oct 12, 2007
12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
After Accor's Seaside, Oregon Motel 6, Owner/manager, Lee Judson, falsely inferred my wife and I are felons and/or tortfeasors, I researched the company and found there are literally 100's of complaints against it nationwide. I wonder how one would go about getting a class action lawsuit started against them? Something ought to be done about the way they disrespect innocent travelers.
Oct 12, 2007
12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Sonic Drive-In Cockrell Hill Dallas, TX 75211 www.sonicdrivein.com US Terrible service. The employees who work here are unfriendly and unprofessional. The restaurant was clearly open when I pulled into the drive-in. There were several cars that had ordered food. As I was placing my order the employees turned off the lights and said the place was closed for...
Oct 12, 2007
12:00 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a prepaid phone for my 9 year old son for 59.99. When I went to verizon to add it on, they had better phones at a better deal, so I went to take the other phone back. I didn't have a receipt. I lost it, and because it was a cash transaction, they will not give any kind of refund, not even store credit. I could, for the most part...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Walter E. Smithe - www.smithe.com My husband and I have spent over $10,000 at this store and have had the worst experience. Both delivery times, no one has called us to give us a window and we have had to wait home all day. The order dept could not tell us anything! Secondly, we explained that we absolutely needed our furniture by Oct 1st. The company...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo Home Mortgage www.wellsfargo.com I refinanced a home loan with Wells Fargo obtaining a loan with a different company. Loan with Wells Fargo was paid off 8/31/07. I am owed $1400.00 escrow refund. per Wells Fargo website, procedure is to issue the refund check 15 days after the loan payoff. I waited 21 days. Called Wells Fargo cust. svc and wa...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brands on Sale - www.BrandsOnSale.com I ordered a zorro dog costume online from brandsonsale. When I received the costume, part of the costume was missing. (it didn't have the mask in it.) Also, a large costume was packaged in a medium package. I contacted the company and asked to return the item since I needed the complete costume by sunday for an event...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Patrol One - www.patrol-one.com I think everyone from the owner who is named Bill V. down to the patrol drivers are corrupt and are getting paid on the side from the tow companies "kick back" for towing any and all cars. Duane Turner is very rude and seems to have a hand in this matter of getting kick back monies from the tow companies for unjustly having...
Oct 11, 2007
12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
ATT Referral Program - www.attreferrals.com I have referred two of my friends under ATT referral program which states that they will give $50 for internet service and $25 for any service referral. My ATT referral account shows my friends referral entries still they claim that they are not referred, the referral code is not used, they registered after...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Clearwire - www.clearwire.com After 16 months with Clearwire I tried to cancel my service they told me I had to pay for early cancellation fees. I informed them I had already kept it for a year like I had signed up for, they told me that since I had not cancelled on my anniversary date they automatically extended my contract for another year, claiming they...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I keep getting phone calls from TRS Recovery saying that they need to resolve a debt matter before 10-05-07 for an Alan Baker They have the wrong person I am not Alan Baker and they call my house 2 or 3 times a day, when I answer the phone its a recording. How do I get the phone calls to stop? Thank You Vivian Baker
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The complaint has been investigated and resolved to the customer’s satisfaction.
This dealership does nothing but lie, cheat and steal from people. I bought a used car from them on Labor Day, September 3 yet the contracts are all dated August 28, 2007. They also sold me a warranty for a $50 deductible for 48 months and 48,000 miles with General Motors Protection Plan yet the contract they submitted (and later canceled without my ...
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The complaint has been investigated and resolved to the customer’s satisfaction.
This customersupport@itvcorporate.com is a hoax. I was dumb enough to order a book, however, ended up with a monthly charge on my credit card of $9.95. How can I have them stop, what rights to we have as a consumer if any know please share the info. ALL their phone # don't work, they answer and the recording states to make a selection and wait for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We arrived at the hotel and were impressed by the lobby of the hotel so we assumed (we all know what happens when you assume) and were given our room keys. The halls were nice and the hotel "appeared" to be clean. Upon entering our room we were immediately met by a ghastly smell of old carpet. Because I had a class at that hotel I did not switch hotel...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Chase Credit Cards www.chase.com Sometime in July, 2007, Chase made a mistake in closing my credit card account without notifying me. I sent in a payment of about $500 towards a balance of about $1200. I discovered that the card didn't work when it was getting rejected while trying to charge a phone card. I called Chase. They said they closed my account...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Opacmare - www.opacmare.com Summary line: opecmare misrepresented their product as to work on our new bertram yachts. Their crane clearly did not resulting in damage to new yachts. Complaint description: opacemare informed us at the 2006 ft. Lauderdale boat show that their cranes were rated for bertram sportfish boats. We purchased two cranes at 16,000 ea...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a similar nightmare with direct tv installation crew but i didn't find out that the direct tv and the "direct tv installation crew" were in a sense two separate entity's until i was transferred several times through every department to clear up a cancellation order because there service was terrible. First i order direct tv with premium...
Oct 05, 2007
12:00 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotwire.com www.hotwire.com Beware when booking hotels through Hotwire.com. In their "T&C" it stated that there "may" be additional fees. Even though hotwire knows there "will" be additional fees, they will not disclose that information to you. I made a hotel reservation in downtown New Orleans, LA. I thought I received an incredible rate for a 4.5 STAR...