Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 19, 2007
12:00 am UTC
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Mr. Chase carey, (Direct tv)
I was charged for service for 14 months you never provided at all at 9833 oroville quincy highway, berry creek, ca. Even after calling you several times, and writing you letters, my american express card got billed again today. I sent a letter last month and you ignored it. If I do not receive my money back in 5 days, I will...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Paper Mart - www.papermart.com
5361 Alexander Street, Los Angeles - (800) 745-8800
On September 26th, I made an order at papermart.com for ribbon and tulle for my wedding. I carefully entered the billing address (me, at my apartment) and the shipping address (my fiance, at his office). Two days later, I received an email invoice which told me that they had...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Junior Gym
www.juniorgymla.com
2218 Cotner Ave
Los Angeles, CA 90064
(310) 479-2730
My husband, Brad Sims, worked at JUNIOR GYM for nearly 30 years, as a children's coach & gymnastic instructor.
Starting in 1978 for previous owner Peter Braun, Brad developed the popular "Mommy & Me" program, and continued to work as an instructor for Dermot Kiernan when...
Oct 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Charter Communications - www.charter.com
Attempted to order high-speed internet through charter.com, but was unable to do so. Called 1-866-731-5420 at noon Pacific Time and was transferred from sales (Sundown) to tech support (Jack). Tech support informed me that their site is malfunctioning, and that sales can help me place my order. Tech support...
Oct 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Swatch Group - www.swatchgroup.com
I bought a Tissot watch and the crown fell out. Since the watch was still under warranty it was fixed free of charge. I'm complaining because they took 6 months to repair my watch. I was learned that this is not untypical for the Swatch Group. Had I known this, I never would have purchased the watch. Tissot is owned by...
Oct 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Karplus Warehouse Inc.
www.karpluswarehouse.com
I bought a car from Kar-Plus the end of March. I have had so many problems with the vehicle. The fist time I went to out gas in the car I noticed there was no gas cap, then the side mirror fell off and had to be replaced, then the ignition froze because of the worn key so they both had to be replaced, with in...
Oct 18, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gateway Computers & Home Electronics - www. gateway. com
MY husband purchased me a new laptop computer 10/06 from Best Buy. Since then the "mother board " has been replaced 3 times since 4/07. Does this seem normal on a NEW computer. It has been sent out to Best Buys service Center 4 times to have repairs. Spoke my frustrations with Best Buy who said that...
Oct 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to close my loan account I had with them. They insist I owe them over $200...
Oct 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My complaint concerns Best Buy Inc. They do not back the products they sell. If they sell you a defective product that does not reveal itself within 30 days after purchase, they refuse to allow it to be returned for credit or replacement. They will not allow consumers to complain directly to the store manager.
On August 3, 2007, I purchased an XM Satellite...
Oct 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
iHOP Restaurant
3750 S Clack St
Abilene, TX 79606
(325) 695-2432
I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are...
Oct 17, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Saturn of Libertyville - www.saturnoflibertyville.com
There isn't much to say about Saturn of Libertyville (a Bob Rohrman Dealership) that isn't already out there on the net. However here goes a brief story.
I bought my Saturn Vue in November of 2006. The car drove well and served it's purpose as basic transportation for about 6 months. The first problem...
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Plato's closet - www.platoscloset.com
2020 e. Old lincoln highway
Langhorne, pa 19047
215-741-4411
I dropped off 2 huge loads of clothing to the new langhorne, pa store 5 sept 2007 and was told i'd receive a call that night to come back in for my money and/or clothing they cannot sell. I never heard from them, so I called back 7 sept. I was told I was in...
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In my opinion, the Epson P-3000 has a BIG DESIGN FLAW with regard to backing up this viewer in the field to another portable hard drive.
Pre-purchase review of Epson ads and the device manual erroneously led us to believe this would be easily accomplished.
It is hard to imagine that this viewer, obviously created with professional photographers in mind...
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
La Fitness - www.lafitness.com
2880 N Druid Hills Rd Ne, Atlanta - (404) 321-2330
Office of the Attorney General
Attention: Mr. Greg Abbott
300 West 15th Street
Austin , TX 78701
Mr. Abbott,
We are writing you to file a formal complaint against La Fitness. Since August of 2007, we have been trying to pay our final bill and cancel our membership with...
Oct 16, 2007
12:00 am UTC
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray and Scarff - www.brayandscarff.com
I bought an entire new kitchen from Bray & Scarff (SubZero Refrigerator, Viking Cooktop, GE Trivection Double Ovens, Bosch dishwasher, SubZero undercounter refrigerator/freezer). I even paid ~$1,200 more than a "big box" store because my Saleswomen was extremely helpful and she assured me that Bray and Scarff stand...
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
DeepDiscount.com - www.deepdiscount.com
I placed an order on 9/27/2007 and on this date when checking order status I found 1 item was on backorder. When I ordered the cd it showed as being available and it was not as stated. This is the second time this has happened to me. I was trying to save a few dollars over Amazon and now I will not have the cd in time for a birthday.
Oct 16, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Legend Home Corp - www.legendhomecorp.com
Legend Home's foreman, Leonard, lied and told me that Legend Homes and Reeder Flooring were going to send the carpet to Mowhawk, the manufacturers of the carpet to be tested in Mowhawk's lab. After several weeks went by, I contacted Mowhawk and Legend to see what the results were. Legend homes told me they that...
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This tow truck company picks up my car due to a mistake that Universal Acceptance Corp, also out of Minneapolis, made on my car payment. I had only had the vehicle for three weeks and they mistakenly repo'd my car. Anyway, that's a different story. The tow truck picks the vehicle up from the front of the car, not sure how, since the car was parked up...
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Travel Bridge presented what sounded like a great opportunity to receive discounts, promotions and services for a substantial amount of money in exchange for membership. However, there's nothing the company has done for us as members that we have not done on our own when making arrangements for travel. In fact, the one time that we made arrangements through...
Graduate Management Admission Council [GMAC] - ruined my credit and refuses to fix mistake they made
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gmac financial services - www.gmacfs.com
I bought a car that was financed through gmac. When I sent them a large payment I called to see how it could be posted. I was told that it would have to be posted as payments and they could not post it to princible because of finance charges.
Well I was told by there supervisor I was paid all the way up to february...
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was emailed from Careers@skyline-finance.com for a Home based Correspondence Manager position. This job description was as follows:
1.Receive correspondence from our company or its clients at his/her residential address;
2.Send a timely report to our manager (every candidate will be included in a manager's lists);
3.Repack received items following the...
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a Maintenance Plus plan when we purchased our new car 2004. We traded that car in 2006. Still to this day we have not been refunded the remaining balance on our maintenance plan. Dale Martens was supposed to contact Nissan North America to obtain our refund for us. We called numerous times to speak with someone who worked parttime and never...
Oct 15, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - www.wellsfargo.com
Back in Nov 2006 the phone calls started, saying that I did not pay my mortgage, as the person on the other end told me this I laughed, well apparently this was no laughing matter. I did pay my mortgage and I even have proof that I paid my mortgage; however they said that they never got payment. I faxed them proof, I spoke...