Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

Last year I purchased an HP Laptop from Sam's Club. The factory warranty from HP was one year. I purchased an additional 2 years warranty from Sam’s. My first year service from HP was excellent. At the end of the warranty I had a mechanical problem with the mouse Pad and sent it to Sam’s warranty Co for service. They returned it un- repaired with no...

Resolved

I recently rented a vehicle from Enterprise in Cincinnati Ohio. I was informed we were the second drivers of the car which was new. The Man renting us the car took a quick walk around the car and there was no visible damage. I drove the car back to where we were staying and we settled in. The following morning while driving the car, I noticed a crack...

Resolved

I have been a Aeroplan Card holder since 1993. At that time I was using Air Canada for business trips and the point system seemed like a great way to save up for free trips. I had hoped to save enough points so that when I retired I would be able to go on a nice Holiday. It is now 2007, I am now retired. I hadn't used my Aeroplan card since 2002. I phoned...

Resolved

My fiance had recently rented a car(s) from Enterprise after his car had been totalled in a car wreck. Over the course of a week he was given three cars, the first two being sold within days of being in his possession. He was put through the inconvenience of having to return these cars asap, at their demand. However that is not the issue at hand. When...

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Time Warner is a perfect example of how pathetic and atrocious big business gets when any company has a total monopoly over a service region. This company is completely and utterly PATHETIC!!! I have had cable television in Los Angeles for over 10 years. Never before have I been harassed for fractional late payments, had my cable actually cut off for...

Resolved

Replied

Bought a Sears Chainsaw sping of '06. Also purchased the extended service agreement (maintenance warranty) as the salesman promised me it would "take care of anything that went wrong". After the ice storm in Jan of 07 I had several trees damaged and was clearing them with the chainsaw when it quit, and wouldn't restart. I took the saw to the local sear...

Resolved

Today, because of activity on my account, the four transactions overdrew my checking account by $30.00. Chase immediately seized on the moment and charged another $140 in overdraft fees, making the total balance a negative $170. I live on a very fixed income, and that $140 is my car payment. Chase has one of the worst checking account services in the land...

Resolved

On December 13th. 2006, I wrote to Ford's help page. I have a 1990 E-350 super duty van, I needed to know the proper gear ratio for my rear end as it needed to be replaced, and the usual tag was missing on the rear end so they (Ford) had to look it up for me. They wrote me back stating that my request was be sent to their "Archives" and they would let me...

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My husband and I purchased a timeshare through Bluegreen at ShoreCrest I in No Myrtle Beach, SC. We have 12,000 points every other year. As, GT McDaniel, we soon learned that we didn't have enough points to use the timeshare for an entire week. Whenever I called to make a reservation, there were never any openings. The $149.00 week stay rather than using...

Resolved

I had contacted City Cosmetics several times over the past year regarding the issue of returning two products to them for a full refund. They have not and do not honor the guarantee on their products. I had been a very loyal City Cosmetics customer for over a year and a half, purchasing 136.00 worth of their Wrinkle Reverser and Skin Remodeler EVERY month...

Resolved

Tall Pines School Complaint - Private School in Brampton, Ontario. After 3 years at Tall Pines School in Brampton we left in disgust. This school gets a D- rating from us! The first 2 years were fine, our child was in Toddlers with great staff running that department. Everything changed in Casa (kindergarten). We noticed our child had a complete change in...

Resolved

My daughter, my 3 month old grandson, and I were shopping for new furniture on Sun. Jan29th around 4P.M. at the Comfort Shoppe in Madison. My grandson needed to eat so my daughter sat on a clearance chair (very ugly by the way) to feed him. I continued to look for furniture. Shortly after I came back to check on them a man with dark hair came to the area...

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My wife and I went to Cribs2Teens in Simi Valley, California to purchase $2,500 for 1 Italian made baby crib with converter to teen bed, a hutch, and a dresser. We placed an order in the middle October and did not get product until the beginning of December. The store owner told us that it would take only 2 weeks, but as you can see it took 2 months. When...

Resolved

I ordered a 3-channel RC helicopter in mid-November from # 1 Nikko Radio Remote Control Vehicles aka Diverse Internet Solutions LLC. I watched for tracking information on the web site as the email receipt directed and it never appeared, though my credit card was billed. There was only a meaningless auto-response to e-mail inquiry and no response to phone...

Resolved

I am a past employee of orkin pest control from a few years ago... If you are considering a career with this company, I urge you to reconsider! While at the interview they make it sound like it's the best job on earth! When in reality it is anything but! If you take a job with this company, be prepared to work very long hours with no compensation! When I...

Resolved

I have tried this service on 2 separate occasions, to make and receive video calls. The cost is $49.95 per year. I have rarely been able to connect and actually see the person I was talking to and nor could they see me. The first time I wrote it off to having a dial-up connection, now I have DSL and am having the same problems. I contacted tech support via...

Resolved

I have been off work since July 1, 2006 at which time I filed a disability claim with MetLife I have always paid extra for short and long term disability insurance through my company ACS. Since my disability, requiring transplant, MetLife has made my life miserable. I have fought tooth and nail since day one to get my disability and I have finally reached...

Resolved

I couldn't even "Share Your Story" on the Sheraton website becuse they limit the characters and want some kind of photo or video. There is no complaint department or company contact information. Here's what I tried to write to them. We stayed at the Sheraton Waterside Hotel in Norfolk back on November 3rd and 4th of last year to attend a wedding. I just...

Resolved

I am thoroughly disgusted as I just opened a brand new package of kellogg's raisin bran crunch cereal only to find there were live, little bugs not only in the box, but in the cereal bag as well. An unopened bag of cereal should not have anything but the cereal in it. This used to be my favorite cereal, but not if this continues. It makes you wonder what'...

Resolved

If you, like me, are one of the hundreds of thousands of people whose credit/debit card was breached and cancelled because of TJ Maxx's lack of security, then get mad. Read the condescending letter from their CEO on the TJ Maxx website, and it may just provoke you to do some real complaining. TJ Maxx has passed this serious matter off to banks to handle...

Resolved

Comcast Telemarketer contacted me regarding using Comcast's Digital Voice System. Upon saying I was interested, but only if the following two features were available, he said he researched and found they were available. The services are remote call forwarding and busy dial rollover. After installation I was informed neither feature was available. Within 2...

Resolved

The other day I was at the checkout counter at Walgreens. There were at least three employees standing around. Only one that was busy, which was the lady ringing up my items that I was purchasing. While standing there I happened to notice a very young suspicious man (probably in his late teens to early twenties) quickly, and nervously walk out the door...

Resolved

On February 27, 2006 I had placed an online order for a magazine called "Decorating Spaces" through www.MagazineCity.com. I paid my $13.00 for a year’s subscription by credit card. The payment on my detailed credit card statement shows it was deducted February 28th, 2006. MagazineCity told me in an automated email response saying that it would take 6-10...

Resolved

For a number of years, I have had an RBS CashBack Platinum Mastercard which I kept in good standing. In December, my statement did not arrive and I missed the payment. I received a call from the company a week after the due date. I explained the situation and made an electronic payment immediately. With my next bill, I saw that my entire balance...

Resolved

DuraSeal DuraCrete, Estimate coordinator Joespeh (Joe) Caramanna, 14-3650 Langstaff Rd, Woodbridge, ON L4L 9A8, ph 1-866-440-5606. Sometimes known as Tricon Paving or DuraStone. We hired them last April and they did a half hearted job that cost us $30,000.00. We are in the process of taking them to small claims court. Better Business Bureau and Consumer...

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