Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
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3951
Valerie’s complaints
Oct 24, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Geek Squad
3079 Peachtree Rd NE
Atlanta, GA 30305
(404) 841-3255
www.geeksquad.com
The Geek Squad of Atlanta has failed in many instances regarding appropriate quality control & delivery of service.
- Initially after setting up a home network that did not function properly, they refused to return my phone calls (the Manager himself wouldn't call me back...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Transmission repair
Certified Transmission
1580 Lower Roswell Road
Marietta, GA 30068
US
Certified Transmissions lied about the supposed work they claimed to have done on our vehicle. They said that they rebuilt and/or "refurbished" the transmission in our Isuzu Rodeo. The car had the same problem after they "rebuilt" the transmission. We took it back...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sony Vio and Best Buy.
I bought a Sony laptop Model VGN-FZ140E on August-31st 07 from Best Buy. It turned out to be a nightmare.
I noticed the day I bought it, it crashed about 4 times the same day, and I was departing for the Philippines on the 2nd Of September so I had to take it with me on this trip. While I was gone it crashed about every third time I...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I cut my toe on the razor sharp edge of the warming oven. 4 stitches required. Others in family have also been cut by oven. This is not a defect limited to my stove. I have checked several appliance dealers and all have this model with the same defect.
Have not heard from LG since 9/14/07 and they do not return my calls. This model needs to be recalled.
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Kenmore Front Load Washer - this wash machine has mold that continually builds up behind the door gasket and I believe around the drum itself. I have tried to keep it clean but to no avail, our towels smell something awful. I have called Sears 3 times, but only get a runaround, the only option they provide is to have a technician come out ($59.00) and...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Vonage - www.vonage.com
We live on disability and was looking for a cheaper phone company.Went on internet looked into vonage (did not know about Complaints.com) Signed up for the 1 Month free service offered at $24.95. Got to billing page found out that they were charging $29.95 for activation fee. Signed up anyway only to find out that this transaction...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Car Toys - www.cartoys.com
I was sexually harassed by a co-worker and was later that week yelled at and threatened to not contact the Human Resources department again for an issue without following the chain of command. Well, as I was told when I was highered if not comfortable with this, go higher. So I did as this individual C***s C*op** is still...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Marks and Spencer - www.marksandspencer.com
I placed an order last night on the Internet to be delivered to a relatives address and had a confirmation reply stating delivery 3rd-22 Dec which was fine as I requested it was a Christmas order.
I then checked my order in 'My Account' on their web-site only to read. o expect delivery 5th Nov. Then within 1 hr...
Oct 23, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Six months and still not able to resolve as issue with Dish Network. A user of Dish Network for several years I chose to upgrade to HD because of a $100 dollar rebate offer. I explained to the customer service person that was the reason I was upgrading. They did not offer a lot of HD programming at the time but for the rebate I would go ahead and upgrade...
Oct 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
McElroy Metal, Inc. - www.mcelroymetal.com
I purchased a metal roofing package for my home from Mcelroy Metal Inc. The roof was fairly complicated to assemble, but it was basically a good roof. On the other hand, the downspouts and elbows which were part of the package were (and are) completely unusable. There was no way to assemble the parts because no...
Oct 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulent advertisement - World Points Master Card to get consumer to apply with false promises of Bonus Points
Website with the rewards was no longer existed. I do have a print out of the web page
I never receive my bonus worldpoints for applying for the University of Iowa Platinum Plus credit card with WorldPoints Rewards two months ago. I was told on...
Transportation Security Administration [TSA] - Cheating on Job Interviews and discrimination at TSA!
Oct 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
TSA | Transportation Security Administration - www.tsa.gov.
I had been with TSA going on 6 years as a Transportation Security Officer. I was having a lot of pain in my neck and right shoulder when I found out I had to transfer to another airport because my husband was being transferred with his job. At the new airport which was a lot smaller than the one I...
Oct 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased a 17 piece Ultrex Gourmet Quality Cookware set from HSN with a 50 year Warranty. After using the pots and pans, the teflon part of it started peeling off. I have attempted to contact HSN about the product and they could not find a record in their system using my home telephone number for 20 years that I have purchased the product. Ultrex...
Oct 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
CollegeBooksDirect.com - www.collegebooksdirect.com
Ordered an algebra text on line Wednesday afternoon; paid the extra $15 for 2nd day UPS shipping. Website says books "usually shipped next business day" if ordered after 2pm. By Thursday, no notice of shipment, so emailed. No response. Called Friday AM, told book will be shipped same day. Later got an...
Oct 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rooms to Go - www.roomstogo.com
In January of this year my husband and I bought a couch, chair, ottoman and rug from Rooms to Go, all pieces with fabric protection on their 16 months same as cash program.
Sept 16- Noticed tear on inside seam of chair had previously noticed snags, and stains on all three pieced as well as threads on rug (which was not...
Oct 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Riu hotels & resorts - www.riu.com
Attn: ms. monica serrano
Riu palace resort
Luis riu, president and ceo
Carmen riu and luis riu, jr.
Riu palace resort
Cc: leonel fernandez reyna felicio jimenez jeff, duty officer
President minister of tourism american embassy
Dominican republic dominican republic dominican republic
New york times new york daily...
Oct 21, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell Computers - www.Dell.com
My complaint seems to be one many have. I got my Dell computer almost two years ago and from around the fourth month I have had issues with it. First the power supply, then thermal issues modem issues all along and because I didn't have the funds to extend my warranty I am in a mess.
They will do lots for you but with a price...
Oct 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gateway Tire & Service Center
gatewaytire.com
7303 S Broadway Ave
Tyler, TX 75703
(903) 939-1600
On, or about August 23, 2007, we took our car, a 1997 Toyota Camry, for repair at Gateway Tire in Tyler, Texas. It was leaking power steering fluid. The power steering pump had been replaced less than a year before, at Gateway, so a new pump was under warranty...
Oct 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, I bought a new pair of woodlands shoes. I am a regular user of woodlands footwear but this time after seven month of usage its sole is worn out (one side). So I went to your dealer then he told that its warranty period is over. Then I told OK then you please repair it for me I will pay you the repair charge. Then they said that they cannot do it...
Oct 20, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Thom Mcan Shoes from K-Mart.
I purchased a pair of Thom Mcan shoes from my local K-mart last week. This is the first pair of Thom Mcan that I have ever purchased. I wore the shoes two days last week and two or three days this week. I looked at the heel of the shoe today and it is coming apart from the actual shoe. I paid $24.99 for this pair of casual work...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell canada - www.dell.ca
I read the post titled dell hell, and I feel like I am walking hand in hand with that customer... I cannot believe so many people are facing the same insanity with unresponsive customer service representatives and countless hours logged on the telephone, to only be told repeatedly that there is nothing dell can do to fix the me...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Newegg has left an official reply on this complaint.
Newegg.com - www.newegg.com
$3,560.00+ ordered - they got paid and I got a $4 plug!
Early yesterday morning I ordered $3,560.00+ worth of merchandise from www.newegg.com. My order was placed within plenty of time to meet their "same day processing" deadline of noon PST. I paid for the order, went through Verified by Visa, got a call from my bank...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
No one cares, and no one is willing to help me in a timely manner. I recently repainted my kitchen with its nearly new Aristokraft kitchen cabinets (less than 3 years old). To mask, I purchased Scott's painters tape at Home Depot. When we pulled the tape off, off came the finish from the sides of 8 kitchen cabinets. I now have a kitchen full of cabinet...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
E-Z Way Parking
901 Spring St
Elizabeth, NJ 07201
(908) 994-1999
Below is the timeline for a nasty experience with EZ Way Parking, who also run Vista Parking at Newark Airport in Elizabeth , NJ .
August 23rd, 2007.
At around 9:00am on I dropped my vehicle off at EZ-Way parking in Elizabeth, New Jersey before heading to the airport. I had used EZ-Way...
Oct 19, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Penn Furniture
1966 Broadhollow Rd
Farmingdale, NY 11735
(631) 454-1155
On 6-9-07 I ordered a custom table pad for the dining room table that I purchased at Penn Furniture. I was told that the table pad would arrive directly from the manufacturer (Ohio Table Pad Company) in approx 10 to 12 weeks.
At 10 weeks, I called the store to check and was told that...