Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Oct 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dish tv - www.Dishnetwork.com
At&t - www.Att.com
I was using att as home phone provider and internet, comcast as tv provider and tmobile as cell phone provider. I decided to go with a combined bill and switched to dish for tv and att for all other services. I immediately got 2 months of bills from dish for install and services and paid promptly, figuring...
Oct 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband is 62 years and thought he was asking for information on the legacy visa card.
Instead he received a card with 175.00usd of charges for. Checking is credit and annual fee, processing fee and service charges.
The credit line is 250.00usd and the fees were 175.00 usd. This is usury- fraud-senior abuse- and needs to be stopped.
I am contacting...
Oct 01, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased Musicmatch Jukebox plus about a year ago and paid for music and the service as a lifetime subscriber (Aprox 125.00) yahoo has since migrated the program to Yahoo music and they admit they have a problem with large libraries such as mine and do Not know when the problem will be corrected. Their customer service sucks! No refund no time-frame. Tuff ###.
Sep 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After the 7 day trial, my attempts to stop the automatic payments went to deaf ears. Two of my 'tickets' I submitted were deleted without a response at all. I've given up on getting my 'refund' as Mark doesn't seem interested in giving it back because it's going straight to fattening his pocket. But to be on the safe side I went ahead and closed my paypal...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Deel Volkswagen
www.deelvolkswagen.com
3673 Bird Rd
Miami, FL 33133
(305) 448-3335
My wife took our Passat 2.0 2007 wagon for the 20,000 mile service, they charged her $490.60. This is not the place where we usually go and do the service for our car, this place was convenient because of my wife job being so close.
Yesterday September 26th, 2007 the next...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Royal Flush Plumbing and Heating
www.royalflushplumbingandheating.com
Apex Construction Services Inc
www.apexconstructionservices.com
I hired Royal Flush to do over my bathroom. They hired Apex Construction to do the carpentry. Apex did not estimate the job correctly so the job was a lot more then was expected. To get some of his money back, Zac, from...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We used North American Van Lines to move our belongings from North Carolina to Missouri. While the crew was packing our items they stole money and alcohol from our home. When they unpacked our items, our furniture was broken. They also broke our printer/plotter for self-employment use and deny it. There was an avalanche of 4 cubic feet by 4 cubic feet that...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We receive several calls per week from this company. There's never a person on the other end - just a recording stating "Please call 1-800-291-4367 about a personal business matter. Operators are available until 9pm Eastern time to assist you." I'm sure that they are looking for someone else, maybe someone that used to have our phone number, or just someone...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's a good one! This guy comes to our door and says he can get us DSL as fast as our cable internet plus our phone for what we were paying for our cable internet. He calls in the order for their elite service and comparable phone service to what we had. He schedules the connection of the line by the phone people and tells us it is just flipping the...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Carter Eye Center
www.cartereyecenter.com
This company is full of bull*** They make all these grandios claims how they are better than other lasik companies. They are not. The Carter Eye Center is using old Technology and I have the bad Eye Sight to prove it. I am almost legally blind now thanks to Dr Carter.
When you hear the name Carter Eye center, Run
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Smith+Noble
www.smithandnoble.com
While selection and delivery were generally good we have been EXTREMELY disappointed in the quality of the products we received. We ordered three of the honeycomb style blinds; two with the top down feature and one of the standard type. On the initial order we had to return one of the blinds 3 times because the mechanism...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Monterey Financial Services, Inc.
www.montereyfinancial.com
I live in Australia, and had never heard of Monterey Financial Services.
What follows is a copy of a letter I have sent to the principal of a company with whom I have a financial agreement:
"I am concerned by the unethical actions of your collection agency, Monterey Financial Services. When we...
Sep 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The representatives were quite helpful when I brought a friend of mine to shop for a new phone and service with this wireless carrier. As I have had wonderful service for many years, I gave her the highest referral to become a customer. I however, was not prepared for having my car booted and having to pay for a $50.00 fine for visiting the store. We had 2...
Sep 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
I was at a McDonalds in Naperville, Illinois on 75th street, and I have been increasingly perplexed as to why the entrance/exit door to the establishment is literally right next to the drive thru??
I have noticed this with some other McDonalds as well. This is very very dangerous. Why would the entrance be so close to cars, who are trying to...
Sep 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My brother and I had a bit of a weird experience on 13 June 2007 at JFK International - it's fairly minor compared to the other complaints. Anyway, i'm a real stickler when it comes to customer service so i reported the incident to Emirates Customer Affairs almost immediately when i arrived at my destination. All i wanted was a reasonable explanation for...
Sep 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Europcar
www.europcar.com
Europcar (Guerin Lda) - Lisbon Airport charged me $1900.00 for damage to hire vehicle, see following detailed letter to them:
I write with regard to the above contract and the monies that your company have seen fit to charge me for damage to the air conditioning of the vehicle.
At 17:25 on Saturday 20th May I collected a Nissan...
Sep 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Vonage
2147 Rte. 27
Edison, NJ US 08817
I signed up for the $24.99 plan - Unlimited local and long distance calls anywhere in the US, Canada, Puerto Rico and select European countries.
They recently changed my account over my objections to a $99.99 plan because they are trying to tell me that I am a call center.
It is our home number and I am faxing...
Sep 27, 2007
12:00 am UTC
Sep 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bluegreen Vacation Club
www.bluegreenonline.com
We received an e-mail from BLUEGREEN a few yrs ago promising a free night stay at BRONSON. My wife and l went to Boson. We were told that after joining the vacation club we could use the proceeds from the rental to pay part of the payments .l was paying $425.00 per month from my checking accounts plu...
Sep 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gold's Gym
www.goldsgym.com
4125 Old Denton Rd
Carrollton, TX 75010
(972) 492-8300
My complaint is about the Gold's Gym located in Carrollton, Texas. If anyone is considering a membership with them - DON'T DO IT!! First of all, I pay a higher monthly premium than I have paid with other gyms in the past, and that is with a one year commitment. I figured the...
Sep 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
United Air Care
90 Broughton Ave
Bloomfield, NJ 07003
(973) 743-9099
www.unitedaircare.com
We hired this company to perform duct cleaning, based on a coupon offer they had made available. When they arrived, they not only gave my wife a hard time about the coupon, they then quoted an outrageous amount for doing additional work. When my wife declined the...
Sep 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my van in to Meineke, on June 8, 2007, to have an ongoing oil leak repaired. This wasn't the first time I took my van in to Meineke for a leak. Meineke had already replaced every hose you can imagine, water pump, radiator, manifold gasket set, and now they recommended I have my oil gasket and transmission gasket replaced. I took it in to have thi...
Sep 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Budget Car Rental
www.budget.com
*This letter was /originally sent/ via USPS on April 20, 2007. It was resent on July 5, 2007. It was also sent via email to Budget on June 6, 2007. To this date (8/29/07), I have not received any reply.*
Budget Car Rental
PO Box 690840
Tulsa, OK 74149
RE: Rental Confirmation #44467890US5; Rental #798715282
To Whom It...
Sep 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Easy Car Rental - Paris
www.easycar.com
Sixt Car Rental
www.e-sixt.com
Easy Car rental in Paris - subcontracted through Sixt in France becomes a two day nightmare and 5 month battle I have just been charged 300 euros for a puncture to a spare tyre which occurred 5 months ago in France after hiring a car though Easycar - Sixt. It is quite a long story...
Sep 25, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 2/28/06 I purchased a eMachines package deal from Best Buy. I had the unit for about nine months when the problems began. The computer required several attempts to boot up. I called Gateway tech. service for help with the problem, but everything we tried did not help. Called a second time, same results. I informed the tech. that I was going to bring the...