Reviews and Complaints

I have been a long time yankee candle customer over my lifetime and i have always been very happy with the yankee candle products. For christmas i purchased a 12.25 square candle "holiday pomegranate". The aroma did not fill my open air floor plan as previous candles have. Second, the wicks burned down before the candle was gone leaving a half inch of unused wax. Overall this candle was a holiday disappointment to me. The cost was 17.99 at walmart and i pondered spending that much as i live on a fixed income. I am writing in hope that there may be some sort of compensation for this candle.
Thank you,
janice m steck

I guess it must be since they've had a new owner, I did not know they had one, I notice they package their votive candle in a different way. With the candle being exposed to the air. I was wondering if that was causing the loss of scent I was experiencing. At just about $2.00 a candle, it adds up. To a house full of no fragrance. So disappointed.

I purchased a vanilla scented yankee candle gel air freshener for my 2007 toyota tundra. I hung it on one of the knobs on my dash and when I went out to my truck after it had been there several days, I noticed a messy substance on my dash behind the freshener. I got a rag with warm water to wash it off and the plastic finish came right off and the plastic dash is actually pitted from the gel, like it had melted a little bit. I looked for a warning on the product and there was nothing that said not to let it come in contact with your cars interior. I have contacted yankee candle company but have yet to hear from them. At this point, i'm just posting this as a warning. Hopefully the company will own up to it. If not, i'll be back...