Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Oct 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gateway - www.gateway.com
We purchased a new Gateway desktop in August of 2006 and we just got it back for the fourth time (not to mention a keyboard, hard drive and software patch at various times along the way in between). We've lost valuable files, pictures an countless hours reinstalling software each time. It went back three times for the same problem...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
British Royal Mint - www.royalmint.com
So I ordered a coin from the British Royal Mint. I soon discovered that a company (Asset Marketing Services Incorporated Inc) based in Minneapolis, MN does the order processing for the mint for United States orders.
Overall, the experience was unpleasant for the following reasons:
1) After placing my order and...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought an ipod touch on the 11th of October 2007 from futureshop # 053. Before doing so i made sure to ask the rep AND the cashier about the warranty/return/exchange procedure. They both assured me that i have 30 days warranty from futureshop and that all i needed was the receipt and all the original equipment to receive a full refund or an exchange if...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hartz and Harper's
Hartz.com
I purchased a 2 pack of the beefhides at the Walmart store in Statesboro Georgia. When I went to give them to my pets I discovered that they were rotten, not just a little rotten but completely spoiled, the smell was sickening to say the least. It looked like raw chicken blood had been basted on the chews and simply decayed...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Dyer's Online RV Supplies
www.dyersonline.com
I paid $329.93 for a 14 FT. Gold Coast Screen Room from this on-line seller on JUNE 7, 2007. I was delivered a faulty good (hence not the good that I ordered), I contacted the seller, and spoke to John Hurdon at Dyers, who refused to resolve the matter, so I contacted my credit card company which advised me.
I...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Absolute Medical
455 Route 306 Suite 112
Wesley Hills, NY 10952, US
www.absolutemed.com
I purchased an EKG machine from Absolute Medical in August 2007. The LCD display did not work upon receipt. It took me 3 weeks before I finally was able to get through and speak with someone in tech support (I left several messages, none of which were returned). After...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a natural gas water heater from Home Depot. The telephone operator that processes phone orders told me the installation charge would be $200. He also said there was the "possibility of more charges to meet code". When I asked what code, he said "building code for your county". OK--so I may have to pay an extra $50 or so. When the...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
WilsonArt - www.wilsonart.com
In 1998 my wife and I built our dream home in Idaho Falls ID. We were told at the time the counter tops would COST MORE, However; the product WilsonArt would be more durable, look better and last longer than Formica.
A few months after Johnson Brothers INC. installed the product they were back to repair some cracks that...
Oct 28, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Nissan North America
P.O. Box 685003
Franklin, TN 37068-5003
www.nissan.com
We own a 2002 Nissan Altima which we took into the dealer to have the spark plugs replaced. Car had close to 120000 miles with the original plugs. The service manual states to replace plugs at 105000 miles. While removing the plugs one broke off because it had been put in too...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Lifetouch - www.lifetouch.com
In early September I purchased school portraits for my son. The photographer screwed up and mixed up some orders. My son was to have a grey background (he picked out a dark green shirt). What arrived had a dark blue background which made th picture way too dark. I followed th instructions on how to return it-to the local...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
US Cellular - www.uscellular.com
I have had an account with US Cellular for several years. The account was opened in Illinois and primarily used in Illinois until I had to go to georgia in july because my mother was terminally ill. The lg phone that I purchased mid contract (I mention this because us cellular doesn't offer any discounts or promotions on...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a vehicle from this Darrow dealer in Milwaukee a couple months ago. Along with the vehicle, I bought a "gold plus" warranty package for an extra $2,800. As a condition of the sale, the brakes were to be completely redone, front and back. After telling me that it was fixed and charging me extra for the brakes, I was on my way. Two months later...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Thrifty Car Rental - www.thrifty.com
I was quoted an excellent rate of $19.66/day for a mid sized vehicle for business travel in the LAX area. I arrived very late at LAX and the Sales Rep who checked me in asked me about additional coverage. I explained I had protections from my personal automobile insurance, credit card company, and corporate travel...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
PCS1 - www.pcs1.net
We are med-tech technologies of glendale, ca. Our company requested additional lines 4 wkks ago. Elizabeth and linda never put the request in. When we called 1 wk later we spoke with latoya who said thoses reps werent there anymore becuz they were giving false info.. But she would but the request in, and promised lines would be in on...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Silestone Stone Systems of Atlanta - www.silestoneofatlanta.com
I was having my kitchen remodeled and selected Silestone for my counter. The cabinet salesperson contacted their local Silestone installer to call me so they could measure and cut the stone, they never called me even after several phone calls from the cabinet store. Their reply was always the...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Staples - Design Services
www.staples.com
On Monday, 10/22/07, 5:00pm I placed an order for brochure design work at Staples located on Sunset Dr. Ocean Plaza Shopping Center, 1100 Highway 35, Ocean, NJ 07712. I was given a turnaround time of 24 hours.
At 10:00AM, Wednesday, 10/24/07, I called in reference to my order. I was told that the order was placed...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Kemmerer Real Estate - www.robinkemmerer.com
Our family was looking for a new home so we called Robin Kemmerer Associates for showing. Two days later we had called back wondering why they did not call us. The whole family took a ride to the prospective home while in front of the home we called all of our cell phone and asked if they could send an agent out...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
ING Direct - www.ingdirect.com
I was looking to do a refi with ING. I locked in a rate of 5.87% which I thought was great! Two weeks later they sent a counter offer because they said my house value was below what I put on the application. I thought this was garbage. I had my house appraised 2 times and it was valued over 10k above what ING's supposed...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had problems on several occasions now with sears 4 my home service. Today is no exception. I set up an appointment for the morning with my taking off of work. The service person does not show up nor call. Last week i had an appointment set up for the same problem. Nobody from sears called. Finally i called and found out that i would have to...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
TracFone - www.tracfone.com
This company is the most terrible i've ever experienced and has HORRIBLE customer service. I tried to add minutes to my phone on the 17th and a computer message told me I had to call customer service. After speaking to customer service I was informed that my phone I have at present (Motorola V60i) needed to be upgraded to work...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cici's Pizza - www.cicispizza.com
4451 Lebanon Pike, Hermitage - (615) 232-0950
My family entered the Hermitage, Tennessee CiCi's Pizza restaurant, and my wife, who is physically unable to stand comfortably, seated herself at an empty table while my son and I went to the register to place our order. Moments later the manager confronted my wife at the table...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just before I go on... I play netball regularly to a high standard so deodorants are more important to me than most...
After a high recommendation by a reliable friend to use this Mitchum deodorant, I rushed to the shops to buy this experience 'Proven 48 hour protection' and more importantly 'no white marks'..
This may well be the case, but unfortunately...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Omex Packers & Movers
B4/188 Safderjung Enclave, Delhi 110029
New Delhi, Ne 110029
IN
www.omexpackers.com
In September 2007 I have been transfered from Job from Bangalore to Delhi. In this connection, for shifting of my household goods & car I contacted Omex Packers & Movers (Aggarwal Packers & Logistics). During my whole shifting I faced many problems and...
Oct 27, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Kay Jewelers
846 Briarwood Cir
Ann Arbor, MI 48108
(734) 995-1100
This Holiday season, don't shop at Kay Jewelers.
Their slogan is 'Every Kiss Begins With Kay'. It should be 'Every Kiss That Begins With Kay Ends In Tears'. They destroyed my wife's treasured watch and she was only trying to get a battery changed.
Please, think twice before buying something from Kay Jewelers.
Oct 24, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a playstation 3 at a Superstore in Spruce Grove Alberta. After 2 months it quit working.
As I live in rural manitoba returning it to the original store was impossible. So I took it to Winnipeg and stopped at the mcphillips st. Superstore. They said they could not exchange it as they were out of stock but told me to go to the Portage Ave. location...