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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a product from this company for christmas. When i ordered it said in stock and ready to ship. They even sent me a ups tracking number after 2 weeks and still no proress on the tracking, i called ups they informed me that they received a call and issued a number but never got the package. After several attempts to call customer service and no...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I also took out a loan with CashnetUSA. My payday is on the 10th of the month, and they deducted my bank account on the 7th which caused it to go under. In the meantime, my husband was laid off from his job. I contacted them to try to make arrangements to pay back the loan. They would not accept my offer, and told me collections would continue. I have...
Jan 30, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After caching a check this morning where Tele Check approved the check. I attempted to purchase goods at a second store. I was denied again. There are more than sufficient funds to cover the checks I am writing. I intend to notify the company that Tele Check is causing them to loose money in their own effort to keep from loosing money. If you have not yet...
Jan 30, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 5 credit cards with hsbc (never again) I recently got hurt at work and need surgery. I have filed a claim with the disability section of the credit card company. I receive several calls daily regarding my late payments. I have told them on several occasions and even when I am being interrupted by the caller tried to tell them (although they don't...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This is with regard to the late payment charges being laid upon me even after I made the payment. The sequence went like this: 1. In April 2007, I asked the Standard Chartered people to change my billing address. 2. After that I went on site and came back in November, and to my surprise, the address was not changed. 3. I again called them up and asked...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a HP dv2214tu series Notebook in warranty period (till 28th April 2008). I gave my laptop for servicing at Compaq Service Center A2/177, Safdarjang Enclave, New Delhi on 12th of January 2008 as its DVD drive was not working . Its been more than 15 days and my DVD drive has not been replaced yet. I called them 10s of time and they are saying that they...
Jan 30, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in Perm city (Russia). On November 16, 2007 I was sent a laptop via Fedex from my relative in USA to get it close to New Year as a gift. For that reason he chose International economy service of Fedex (though it costed him nearly 300 USD) with estimated delivery for 3 weeks. Later on, it became clear that delivery to Perm is impossible (though he wa...
Jan 30, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
So I started arbonne in 2004... I really didn't do much but pay my $29 join fee... I let my membership run out I became pregnant and needed to be at home for my child so I had a team of arbonne ppl want to help me be a successful member... Well I did make it to district that was with the help of my mom cousin and grandmother each spending 1,000 out of there...
Jan 30, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kasamba Psychics Logo Replied
Kasamba Psychics has left an official reply on this complaint.
I hired my first Kasamba psychic on November 8, 2007 when I had essentially fallen in love with my college teacher. I was so emotional about it that I craved insight into the situation. So I thought a psychic could give me the answers. Well, like so many other people on Rip-Off who hired many Kasamba psychics, I hired one after another after another after...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello everyone. I want to let you all know that I purchased a Lexmark printer @ Best Buy just over 2 years ago. It was part of a package of computers and accessories worth over $5,000 in that one purchase. Over the years, I have spent thousands of dollars at Best Buy. A while back the Lexmark printer wasn't working properly so I took it back to Best Buy...
Jan 29, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Frontiers Airlines charged my credit card without my authorization and denied seats on August 19,2007 flight from Cancun to Los Angeles to my family of five by overbooking,overselling and not helping me when I needed help in Cancun during Hurricane Dean. My credit card was charged by Frontier Airlines without my knowledge, I was bumped and denied seat...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered merchandise over the internet from website. Merchandise did not arrive. Inquired. Business manager charged my credit card--FIRST time. Complained to business email address. Got nasty email from business manager then he CHARGED CREDIT CARD TWICE. Still no merchandise. Cancelled order. Got more nasty email from business. Was told they charged a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Baldwin Brass Hardware has redesigned (cheapened) some or all of their brass bathroom accessories. The Edgewater Series is one I know for sure has had this make-under and probably all of the so-called 'solid brass hardware' bathroom fixtures. They are no longer solid brass. They are now called '100% Premium Metal Accessories' and 'Solid Metal Construction'...
Jan 29, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I gave cash up front to Lowe's for a quartz kitchen counter top. The product was flawless, but the installation was incompetent. I have been trying to get it resolved since March 25th and it is now June 18th. After paying $3500 they will correct the mistake if I pay them $500 more. My advice is stay with local home improvement and send Lowe's to Afghanistan. The Taliban wouldn't stand a chance.
Jan 29, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom It May Concern: I had service with you only for three moths from July 15 until October 13. I had to change my phone provider because of your confused billing. I used to have a phone with you before and I had the same problem. I paid you $26 on Sept. 15 and $55.72 on Oct. 16. I think I do not own you any more money and please stop sending me the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear KLM Authority, I want to describe you what I have experienced during my flight with your airline 5 weeks ago. I had a flight from Chicago to Istanbul through Amsterdam on December 20th, 2007 (KL 612 from Chicago to Amsterdam and KL1613 from Amsterdam to Istanbul). My first flight from Chicago to Istanbul was delayed about an hour and after a long...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased this television for $3,000.00 in 2003. In december 2006 a bulb blew in the tv so they replaced it. What they neglected to tell me was it was in a class action suit for this bulb issue. I was to opt out of it in a certain time if I did not want to be included. However you would have to be informed of it to opt out of it. Then in may of 07 the tv...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sears Logo Replied
Sears has left an official reply on this complaint.
Our Kenmore Elite clothes washer had a pump go out after 3 years of use and we were charged $201.25 to have it replaced. I understand that the warranty has passed and I was not expecting it to be repaired at no charge but $201.25!!! I contacted Sears and was told those are the charges have a nice day. No offer was made for a lower repair. Maybe I am to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We hired Kiwi Services to complete their Air Duct Cleaning service which includes: 1. (NOT DONE) Cleaning the unit, squirrel cage, fan, and all the accessible air handling components in the furnace. 2. (NOT DONE) Removing and hand washing vent covers, and application of Kiwi's antimicrobial treatment. 3. (COMPLETED) Vacuuming individual ducts to remove...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm posting this after having finally received satisfaction. I only got to this point after having filed a Better Business Bureau complaint. On 12/6/07 I ordered some merchandise from Haband's website. I never received a confirmation about my order being shipped, so I called again on ~12/12 and spoke with a customer service representative who said that my...
Jan 27, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My complaint is because booking.com works with a hotel by the name of Bungalowpark Domaine de Chodes in Belgium, which apart from being of awful quality, also rips off their customers. In the confirmation they sent me they said that the credit card was only for reservation, and that they wouldn't apply payment. Then they asked for a wire transfer. I sent...
Jan 27, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DHL driver was specified to ring (noted on the package). He didn't bother. He didn't bother to request a signature either. He just dropped the package in the mail box.
Jan 26, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Kenmore side by side refrigerator from Sears on NOV 2002. On 01/20/08, 1:30 AM my daughter was in the Kitchen & began smelling electrical burning smells. After waking me up I looked trough kitchen finding the smoke coming from behind the refrigerator. To fully view this area I pulled the refrigerator out from the wall. At this time the room...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I moved here four months ago and this CVS has made at least four mistakes with my prescriptions - the last and final straw was yesterday, when I was given someone else's medication with the label on the bag indicating it was my medication. There is a weak link at this store's pharmacy and they seriously need to find it before something dangerous happens.
Jan 26, 2008
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I got my chair from the lazyboy store at 161000 southwest freeway in Sugarland on July 22,2005.I had a different material put on and the chair was delivered on Sept.16,2005. The motor went out in Oct.2007 they sent someone out to check said they would order a new it would take about 3 months. They called in november and said it was in, came out what had...