The maytag store in Canada (Mississauga) located in Mavis/britania promise me that they going to deliver the washer this Saturday (Dec 9 2017). I took my day off to be at home for the delivery but they left a message(Dec 6) and said they cannot deliver the item because they have to re-order the washer. I went to the store Monday (Dec 4). Before you promise for the delivery be sure you have a stock. They said that they can get it by the end of the month. Its very discouraging for the customer because I need the washer so badly. I don't need the refund but I need the washer immediately.
July, 9 , 2005 Purchased top of the range HP Pavilion Notebook. Aug 2005 total failure while working in UK - worldwide warranty useless must wait until my return to US Sept 2005 back in US after must difficulty in organizing collection HP replaced System Board.
July, 26 2005 working in Ireland System Board failed again - less than one year from replacement - do not try to contact HP from abroad! its useless. Again wait until return to US end of Aug HP response was hard luck, best you buy a new machine as it will cost 700 US to mend even wished to put me straight through to their sales. HP notebooks are useless and their after sales service useless - do yourself a favor don't buy a HP as it will turn out to be an expensive paperweight.
Suggestion please what to do with a useless HP Pavilion notebook.
I've had my phone for about 1.5 years from Verizon. At first, I had great service, 5 bars at home, no lost calls. All was well.
Just a few months ago, around the 1 year 2 month mark, my phone suddenly thought it had a hands-free device in it, yet I had never owned one. This completely destroyed my battery (I only get 1 hour tops of call time now before needing to charge) and my phone was 2 months over warranty. After much negotiations, most of which was the other person just saying, "policy blah blah blah I can't help you at all blah blah blah" we got the manager out. This guy decided that he could replace my phone, but not my battery. So know I have a phone with 1 hour call time. All my friends complain that I never answer the phone anymore, but I seriously can't answer it all the time! This isn't the end of the story, though, oh no...
I kept saying "we" before hand. This obviously means it wasn't just me. My family is on the same plan as me and one other member had a problem with her ringtones. No matter who called, it used the default ringtone and wouldn't register any incoming numbers. More negotiations, this time involving much yelling and driving away of potential customers, we got the $50 fee of replacing a 2 year old, out of date phone waived. Guess what? Same problem. Turns out that the service people had deleted the caller ID feature on that phone in order to make money. And guess what? All our ringtones and pictures are gone and will never come back. Why? Because of some service people.
This doesn't end yet, oh no, we aren't through. Turns out that the guy we bought our service through had added in features we didn't even know onto our plan. We were paying about $25 too much each month, money that will never come back. Customer service? I think not.
VERIZON call center customer service S-U-C-K-S! I was placed in a never ending loop of selections and on-hold music for over an hour on a Friday afternoon. I called back twice and tried to "Zero Out" to get to an attendant with no luck. I finally gave up - I am returning my purchase and demanding a full refund. If they will not try to assist the consumer after purchasing their product, I will find a company that values me!
Compass bank charged several incorrect late fees on my credit card bill, I told them this was incorrect and that I would pay the balance off if they would remove the late fee charge, they refused.
I tried to get them to work with me over a period of six months, they continued pileing on the late fees adding about 300.00 in bogus charges.
Compass Bank refused to work with me and forced me to get the Better Business Office involved in the dispute. Compass eventually corrected their mistake,agreeing to the original amount owed but sent damaging information to the credit bureaus, thus doing damage to my credit.
They refused to correct the damaging information sent. The company REP'S that I dealt with were very unprofessional and rude, they have very nasty tactics when dealing with people, but they are all very nice when trying to get the consumer to use their credit cards.
I know they are a very large and established company, but word of advice, this is a nasty greedy, cut-throat company, do dot get involved with them.
Compass Bank-PO Box 2210, Decatur, AL. 35699
In 4/06 my 82 yo aunt received email notification that her internet security program (symantec) was about to expire. As before she submitted a check for $25 to renew.
The check was cashed 3 weeks later but the "about to expire" notifications continued.
she wrote 2 letters but did not receive a reply, and gave up. The frustration wasn't worth persisting. I took over the 'quest' in October and have made at least a dozen calls, received one email with an incorrect address, FAXed cancelled checks and bank statements, been promised the refund, called back multiple more times, been promised call backs which did not come, and Symantec still has the 25 bucks. I wonder if this is typical of their service or if it's a good way to make a few extra bucks. I'm not inclined to surrender but since I can't find a way to talk to anyone other than the Indian call center, I suspect this is tilting at windmills. After this experience I will be cancelling my subscription and would encourage others to do the same. There are plenty of good competitors out there.
I was given a gift card a year ago as a present. I went to use the card and was informed that the card had expired and there is no value on it.
Somebody gave them money to purchase the gift card, and they converted the cash to a card that has restrictions and expiration dates attached to it.
We ordered 3 Thanksgiving dinners, we waited for 30-45 minutes, the waiter brought one plate of food. There was no silverware on the table to eat with. We waited about 30 more minutes, never received the other 2 plates of food we ordered. We walked out without eating. What a Thanksgiving!
I have had Verizon DSL for a little over a year and I can honestly say that it has worked for about 3 months total (not consecutively) within a 14 month time frame.
I have spent more time on the phone with customer service that I have actually been able to use the DSL.
The customer service aspect is absolutely horrendous and every time I called, according to customer service, they could not see anything wrong with the service and it was fine.
Evidently I just like to sit on hold forever just to talk to someone at Verizon because I need to talk to someone. Or so they think.
Also there is never a problem with the DSL service, it's always something that the consumer does that makes the service inoperable it's never Verizon's lousy product that is causing the issue.
Iv'e heard some classic answers from customer service representatives. Anything from It's the filters that are faulty to it's an internal problem within my house or usually according to them the service is working fine even though the internet light on the modem is red and the DSL light is always blinking and never steady and I am unable to log on at all.
Ocasionally when it does somehow miracuolously work for an hour or so, the speed is actually worse than dial up so what's the point.
I have had three so-called trouble tickets opened where service techs came out to inspect the line and according to all of the service tickets that were opened the service was working fine. (still can't log in.
The last time my service has worked was on November 5th and it only lasted two days and has not worked since even after repeated calls/trouble tickets and countless hours of wasted time on my behalf with customer service.
Do yourself a favor and avoid a lot of unnecessary wasted time and frustration, find a different company for high speed internet.
Verizon ought to be ashamed of themselves for peddling this half baked product before it was ready for market rollout.
P.S. After the 19.99 a month for a year offer expires it goes to 37.99 for an unusable product.
Gee, where do I start... My husband and I purchased a lovely bedroom set and two living room chairs from Ashley about a month and a half ago.
At the store we were told by our sales rep that all their furniture was not made until the time of order. Since the furniture had to be "made" and shipped from NC, it would be 14-17 days until we received it. Cool. Now we have to paint our bedroom. We ordered the furniture on a Saturday so they told us the order wouldn't be processed until Monday. Okay, fine. I get a call the Thursday after we ordered it and they said it was in. What? It had only 4 days! I thought the stuff was "custom made"? (Lie #1) Thank goodness we didn't wait to paint out room. That's not a big deal. Well, when they called to schedule a date to deliver (on that same Thursday), my husband asked them to deliver it the day after Thanksgiving. They said fine. I get a call on that Saturday and said the furniture was being delivered on Sunday. I said no, we have it scheduled for the Friday after Thanksgiving. The lady on the phone said if we wanted it delivered on Friday, we would have to pay a rescheduling fee of $40. What? My husband tried explaining to the girl that we did into schedule it for Sunday, but Friday. After a while of trying to get it thru her head, he asked to speak with a supervisor. The supervisor gets on the phone and the first he says is "Yeah?". My husband says, "Do you have an attitude?" The supervisor responds with "No, but it sounds like you do..." Nice customer service... My husband was shocked! Anyway, they said they would "waive" the $40. They obviously still did not understand we were not rescheduling. Okay, now it's time for the delivery... The FIRST time they were there, they came in and set up the bedroom furniture. Everything turned out okay in that aspect of things.
However, there were the two chairs. They weren't really expensive, but they were a couple hundred dollars a piece. They brought the one in and it was fine. When my husband unwrapped the second one, it had a huge black ink spot in the middle of the cushion (the chairs was red) it was very noticeable. Needless to say, we did not accept that chair and requested a NEW one. They came back out a second time to deliver our chair. It was the exact same chair with the same ink spot. The driver told us that is the way they were made. BS! We have the other chair with no ink spot. Once again, we refused it. This past Sunday, they came out a THIRD time. Guess what, SAME CHAIR! They tried to deliver the same damn chair 3 times. What the hell? My husband will be calling to go off on these people. That is just ridiculous! I know it's not the driver's fault, but geez... I can't wait to hear their response to this (if we even get one). So it's been a month and a half and still no second chair. We will never buy Ashley furniture again!
Comcast has taken over existing Adelphia customers in our area. We just received a letter, on December 9 2006, informing us our existing services and pricing are going to be changed on January 1, 2007 and we must choose which package we want to change to by then.
The problem is:
1. There is no specific information on what the new packages will consist of for us to base decisions on.
2. According to the Comcast support center and the Comcast website we are not Comcast customers and they do not have any information available for us.
3. If we fail to choose from the grab bag of packages, since we can not find out what they consist of, Comcast will be charging us for each individual channel existing on our Aldelphia accounts.
4. My Internet connection fee is scheduled to increase from $39.17 to $59.95 a month! What a jump for the same service!
All I need is for them to provide me with a line card listing what each of the new packages are and what the Internet service options are. But, since we are not Comcast customers we can not get this information?
So, how can they just make these changes without any consideration for their new, and "Have no choice in the matter" customers?
Thanks for dumping us Adelphia.
I am so unhappy with this company that I can't stand it...I went to call for service from Verizon in 2006...When they told me I owed them money from 2002...Which I had their service in the mean time so I don't get how I owe it and trying to prove it takes money...Also my husband called to get service when they used his Social Security Number to someone else's bill ...He never had a phone in his name...Now they want him to send all his personnel info...to correct it...WHAT...
What is wrong with them...
Thanks for listening...
I love the USA and visited friends again this summer throughout the USA. For reasons best known to British Airways, I had problems securing the return flight home, and ended up being stranded in the USA. I had to buy another ticket, and duly did so with another airline for $300.
As I result of my experience, please avoid the expense that I incurred and avoid British Airways. (The staff are treated just as ruff by the management anyway, hence why they down tools and go on strike whenever they feel like it).
On 10/26/2006 I purchased a cell phone with a 2 year contract at a Verizon kiosk located at a Costco store in Tukwila, WA. At the time of the sale, the salesman, Brandon, offered a promotion credit of 25.00 a month for 7 months (175.00) to cover the cancellation charges of my previous cell phone contract with Cingular. It has been 14 months and I have never received the credit from Verizon. I have made at least 6 calls to Verizon to resolve this and all I get is the runaround. I would not recommend Verizon for this reason.
Ever wonder why the furniture you purchased from Ashley furniture arrives "quicker" that the time they say it takes to "build it in the NC factory?". If you check your "business white pages" for the Ashley furniture store in your area, you should also see a listing for the Ashley furniture "warehouse" where all of the furniture sits until someone orders it! It may or may not be made in NC, but your order is coming from rotated stock!
I recently had the worst thing in the world happen to me. I lost my Mom to breast cancer. During her last week I was a bit scatter brained and I forgot to pay my Lowes account.
The payment 15.00 the fee for being late 30.00. Then they decided to cut my credit limit down by 42.00? Where does that come from? Anyway, I wrote them, asked them to reconsider and explained the situation. I even sent a copy of my Mother's obituary for their reading pleasure. I asked them to call me so we could resolve the issue. They closed my account. It sickens me that my business means so little, but trust me, so does yours! Beware of doing business with suck heartless slashers! I am now a Home Depot Consumer or a Ma & Pa hardware pay cash consumer. Years of paying on time to get dumped like a piece of trash. Lowes will never get a penny from me if they were having a storewide penny sale! Oh and my call to Customer Service: We'll I guess they just didn't want to call you back so they closed your account instead.
I don't think I have ever really truly felt disappointment in any of the banks I've been with until now - with Washington Mutual.
Years ago, I remember starting out with Bank of America and then moving to Wells Fargo because I always had some sort of a complaint about their outrageous fees or customer service. Eventually, I landed with Washington Mutual because of their "Free Checking" and being a college student, the word "Free" always meant a good thing, right?
So about a month ago, on a Sunday in November, there was an outrageous amount withdrawn from my checking account, using my debit card, or so I was told by a WAMU representative. Luckily, I must have caught it the day it had been done because it hadn't posted to my account yet. So I called the 1-800 number and talked to someone, who I guessed was not located at a U.S. call center since she had a very thick accent. I discussed my problem with her and calmly told her that I had not charged anything that huge to my account and that would they please block it from going through to keep my account from being extremely negative and me getting charged with an overdraft fee. Of course, the woman says "no, we can't do that. We have to wait for it to post..." I couldn't even file a dispute about it at that time! Basically she told me that I had to go for a few days with a -$900 in my checking account. I was furious! This wasn't a credit card, where I could care less about the balance while the company did their investigation - this was cash that I had to live on to pay bills, eat, buy groceries or even pay my rent! And they couldn't do a damn thing about it except wait for the fraudulent charge to go through?!
After the initial shock and frustration wore off, I walked into the nearby branch the next day and spoke to the branch manager.
He didn't really tell me anything different - I have to wait for the amount to post, sign an affidavit the next day when the amount should have posted and then they'd go ahead with the investigation. He closed my current debit card and issued me a new one. About a week later, the mysterious pending charge went away - probably because there wasn't enough funds for it to go through! - and I thought ok, maybe they fixed it or it really was some sort of mistake on the merchant's side. I even thought that maybe WAMU was trustworthy, after all. By this time, I had received my new debit card - minus its PIN number, and it was right on time because I was due for a week-long vacation!
So what happens when I come back from vacation and try to cash in two refund checks I had received in the mail in one of their branches? Can you imagine this - strolling into the branch to cash in checks right before work, thinking that you're only intent is to cash in the checks to have cash in your pocket since you can't access your account through the ATM. I get up to the teller window and she even tells me to sign the checks but a minute later she says that there was a restraint put on my checking account! The teller had to make some inquiry calls. So I've already waited about fifteen minutes in line and if I didn't leave right then I would be very late to work. After about three minutes that the teller was put on hold, I tell her "I'm sorry, but I can't just wait here while you're waiting on the phone because I have to go to work. I'll just come back tomorrow." And I left with my two uncashed checks and only about three dollars in cash in my pocket.
I returned the next day, about two hours before I was due at work to give myself plenty of time in the bank. I ended up speaking to the branch manager who told me the same thing. ACH put a restraint on my account because it had been compromised and that they couldn't do anything about my money in the account until they took off the restraint, which wouldn't be during the weekend. So he compromised with me - he would open a new account and cash my refund checks so I'd have money for the weekend. And that I just had to return on Monday to transfer my money from the old account. I said ok.
On Monday, I went back. Honestly, I was starting to get sick of having to go back to the bank almost everyday just to straighten out my account. I told the person helping me that I wanted to leave some money in my old account because I had an automatic debit going through for a bill. So she says ok, ends up transferring everything into the new account and tells me that there's a "penny pay-through" that would allow any automatic payments in the old account pull funds from the new account. And I said ok because it made sense to me. I asked her if I was able to use my new debit card and she assures me it does work - it is linked to the new account. Then I finally leave the branch, thinking "finally, it's settled, I have a new account that works." And what happens to me at a department store when I try to buy a simple gift certificate? The card doesn't work. I try to pay with a new check I was issued when I opened up the new account. That check doesn't work as well! I end up paying with cash and going back to the bank branch. I told them neither the card nor the check worked. What the hell was I supposed to do? They still assured me that the card should work and that the checking account was active - maybe it took a day for the systems to update. Great, so I decided to pull out a bunch of cash for just in case, leaving a good amount in the account for my automatic charges.
The next day I decided to check my balance to see if my automatic payments went through. One went through for my cellular phone payment. But to the old one where there was no longer any money in it. My question - what the heck happened to the penny pay through crap? So I had to take care of this. Luckily, I was able to transfer funds back from my new account to cover the balance but I definitely refused to pay the overdraft fee that they were trying to charge me. Why should I pay for it when they obviously know I have money with them and it was them that made me transfer everything over in the first place instead of leaving some money in the old account. I had to talk to about three or four different people before I finally got to a supervisor who was able to credit me back for that overdraft fee.
My only problem left was the most important preauthorized payment I had that should have gone through did not. Another WAMU customer representative told me that the payment had been bounced back to the company instead of pulling funds from the new account. So instead of calling the 1-800 number again I call my branch instead and spoke to the bank manager who had opened up my new account. He was unable to reverse the blocked payment but he offered to pay any fees the company charged. After I called the company they said they couldn't set up another automatic debit - it was either a MO, cashier's check or a wire transfer, which all of them costs a certain fee, plus whatever fee the company charged me for the unsuccessful debit.
It was like one problem after another after another. I didn't even get a single call from WAMU to notify me of the "restraint" they put on my account. They're online banking says they'd send an email. But if you're going to put a restraint on a person's checking account which would you prefer - contact via email or via phone? I would prefer to be notified by phone where an actual person explains to me WHY. Ok, I understand it's a means to solve the compromised account but they should really let you know ahead of time and not just do it so I find out when i walk into the branch and all I'm trying to do is cash in a simple check.
This situation just makes me feel uncomfortable with this bank and completely unable to trust WAMU with my hard-earned money or automatic bill payments. It's just a huge, huge inconvenience for me to pay extra fees just to wire a payment because the payment of the month was bounced back - courtesy of WAMU, when I was told - assured - that it should have gone through after opening and transferring money into a new account.
The bottom line? I'm saying good-bye to the bank I was so loyal to for 6 years. I'm so extremely disappointed in your services and don't think I could ever do business with you again.
By the way, did you know that many of WAMU's call centers are located in the Philippines? Sometimes it's even hard to understand the person you're talking to because their English is limited. It's true. I found the information online.
I just rented a car from the Albuquerque NM airport Hertz dealership. This will be the last time I rent from them. I have never experienced such poor customer service! They quoted me the price of $175 for 1 week and then charged me over double the price for "taxes and fees." This has turned into a learning experience.
I will never rent from Hertz again. I complained to the manager about the poor customer service and she then proceeded to belittle me, so it's not just the front desk clerks who are jerks! I then called the national toll-free number and they said they had no control over the local customer service. I WILL NEVER, EVER RENT FROM HERTZ AGAIN. THEY ARE RUDE LIARS. This learning experience cost me approximately $500 for a one week rental of a mid-sized vehicle. Do not let this happen to you.
This company is a complete scam! I never excepted or signed up for there card services and they withdrew 49.95 from my checking and it caused my account to have a NFS charge of $25.00.
In Feburary of 2004 my husband and I purchased 8,000 biennial points from Mountain Loft of Gatlinburg, TN. The salesperson was just ecstatic about us being there and could not wait for us to buy into this wonderful vacation investment that she was so glad we were buying while we were young and could enjoy it. HA! Trying getting a reservation somewhere for one weekend on 8,000 points. The next year you won't have a vacation. Bluegreen says "upgrade and buy more points". NO WAY! I pay maintenance fees of $370/year, $122 club dues, AND $1,491 in yearly installments for ONE vacation a year. WHAT A RIP-OFF. Does Bluegreen care? Call them and tell them you want to sell it, and guess what? No one can help you. They refer you to a company that knows nothing about you or your purchase with Bluegreen after telling you when you buy it that it can be easily resold by Bluegreen. Nothing but lies. All Bluegreen Vacation Club will do is lie to you and trick you into buying into their scam. Then you spend the rest of you life paying for this not-so-dreamy vacation. I've paid thousands of dollars so far, for one weekend in a cramped, cheap studio, which was a far cry from the nice "models" that are shown at presentation. If you want to take a nice vacation, my advice is to rent a cabin or a nice suite at a hotel. Don't waste THOUSANDS of dollars on a vacation you can't even take! The salesperson told us that after we paid off our points we would vacation free for the rest of our lives..another lie. We will still pay maintenance fees and club dues for life..a whopping total of $492 a year. I hardly call that vacationing free. I never spent that much a year on lodging when I went on vacation before I bought into this scam. The salespersons trick you and lie to you to make you think this is the best thing you could do, but this has been the single worst investment I have made in my life! At this point we would be willing to lose our money invested thus far, to be rid of our maintenance fees and club dues, but there is no way out, except by selling. No one is crazy enough to buy if from us after the trouble we have been through. I have contacted Bluegreen over and over, but no one can help me or I am told they are not in that department. Buyers, Beware.
Let me paint a picture for you. I purchased an $18,000 camper through a local camper dealer. The dealer financed it through GEMB. It was great for about 8 months, then they began to loose my checks. I sent it to the same address I always did. After the first lost check I verified the address. It was correct. I verified it after the 2nd lost check. It was still the correct address. When asked why they lost my check, they blamed the USPS. So I started making phone payments, it's $10 more to make a payment by phone, but I was spending way more than that canceling my checks. Everything was fine making phone payments, then after 2 phone payments, they applied my payment to my GEMB credit card I had. Everyone at the company said that could happen if I keyed the numbers in wrong. I talked to a customer service rep. when I made that payment though, not the automated system. They also stated that could never happen because the two were on separate systems, one could not accross the other. Once again they're mistake. It took me a month and a half to get my credit card company(GEMB)to refund the payment. It was difficult because no one there could speak good enough English to help me. In the meantime my camper payment went unpaid. Did they offer to help me out, no, I had already made they payment to them, they made a mistake not me. I would love to make my payments online, but they don't offer that service. Then I started sending checks again. They lost another and cashed one 35 days late, effecting my credit report for the 2nd time and having they're collections dept. call me 10 times a day to ask where they're payment was. Then this last week I made a phone payment again using the automated system. Made the payment, right? Checked a couple days later, no! I have my bank track the direct withdrawal from my account. It went to someone else's account. When I asked them why, they said I keyed the acct. # wrong. I can myself missing a number, maybe 2. But the account was 9 digits off from mine. No way I miss keyed that many numbers. They wanted me to make a second payment to catch up my account, I don't have that kind of money. They also stated that I could have them take the payment out of my checking account if I filled out some paperwork that they could send to me. Where was that idea 6 months ago when they lost my first check? Thanks, too little, too late! So now I have my bank working with their accounting dept. to track done the miss applied funds and get them into my account. In the meantime my account is 20 days late and counting. I hope they work this out soon, because my credit report is really suffering. Thanks, Nick Jensen Bettendorf, Iowa [protected])
We returned a TV to target which we purchased as a Christmas present for our kids. We gave it to them December 24, 2006 and it did not work. The receipt was passed its 90 day policy which we explained to the manager of the Levittown, NY store named Tom, who said he was the executive manager. We explained that we bought it at the end of august as a Christmas present and this was the first time used. He at first tried to do the return but the system would not allow it. He then told us there was nothing he could do and basically target was not responsible. He tried calling corporate but it seemed that all the executives had gone home early. After a heated discussion Tom the manager called security and had 2 men surround me as if I were the criminal. Was I supposed to sit there quietly and eat $700? I am a mother of four children and hardly a criminal. I feel this behavior was outrageous and embarrassing. This whole situation could have been avoided if a store of targets stature had an adequate Christmas policy. Also if your going to have a store open then you should have the help available to deal with such problems. Not a manager who could only call security in an uncomfortable situation. In other words, do not shop early at Target for your Christmas presents!
I discontinued DishNetwork several months ago and asked them to send me the boxes on three different occasions. They failed to do so. Then they charged my bank account over $500 for the equipment because I didn't return it! When I called them, they acknowledged that they failed to send me the boxes as they should but would not refund me any of the money until they received the equipment. The fact that they are causing me to have to pay overdraft fees is something they couldn't care less about. I am having to pay money for THEIR MISTAKE! The persons I dealt with did not speak English very well. When they told me they would send me boxes for the third time, I asked the person where he was sending them. I live in Alabama (postal abbreviation:AL) He read my address back to me correctly, except for the state, which he recited as Alaska!
I had charter for telephone service and cable service for 5 months. During those five months my phone would drop calls constantly.
At first it was just a few calls then it got worse. I would call Charter service and make an appointment and wait all day for them to get there. They were good about getting there at least the day they said they would. The service tech’s were nice enough and citreous. The first one checked what he could, scratched his head and said everything was fine and if I had any more problems to call. The phone problem got worse and I called again. The second guy was really nice and at least tried to do something. He turned up the power on the modem they installed and of course said if you have any more problems, call.
The phone and the Internet got really BAD everyday at 4:30 PM the Internet was so slow you could not send an e-mail with out the Internet dropping out. If you made a phone call or someone would call me same thing would happen, the call would be dropped. This would go on till 8 to 8:30 PM then it was an "if'e" thing at best. The Internet would work long enough to check emails and maybe send one or two.
I finally got the service manager to come out an check it him self. He did nothing except say, “Please give me 5 day’s to get it fixed, we grew to fast around here and our system can’t handle everything”.
After 3 weeks of the same thing I finally got tired of the situation and called Bell South. They came when they said they would and changed the phone over. It was about 4:45 PM when they did it so it was a great time for the test. First thing I tried was Internet; it was like having FAST Internet service, wonderful! I have not had a problem since then with the phone or the Internet and will be talking to Bell South about fast Internet.
I am in the hills of NC around Asheville so this is just in my area. Charter may work where you are. Good Luck!
I purchased a DISH satellite system three months ago. The installation was not done properly. I contacted the retailer, who had initially told me that service would be available 24/7. They referred me to DISH.
I contacted DISH and was told that they are not responsible for making sure that their systems work. They also claim that they are not responsible for anything that the retailers says or does.
However they continue to bill me even though the system still doesn't work properly.
