Popeyes review: Product

There are too many incidents, and I don't save receipts. I've been several times at 9:30 and ask for a certain item and they say we're not cooking anything else tonight and we're out of that item but don't close til 12. I constantly go and order my son chicken strips. He has a throat issue so can't eat spicy food and every time he bites into them, they are spicy. I go and order spicy chicken, and maybe 2 out of 10 times my chicken is fresh enough for me to eat. The last two times I went I could bite through the skin and the white meat was dry as if it had been sitting there all day. It looked old and dried up in the box. I love visiting the popeyes in Fayetteville, NC and Dillon, SC, they are very nice and food is always fresh. Something needs to be done. I've wasted a lot of money at this restaurant. I live 15 minutes away and get home to bad food and don't want to drive back to town, makes you frustrated. I've started looking at it now but they say mam that's what we have. It's so unprofessional, and I work very hard for my money and refuse to spend it where it's not appreciated.