CB Fast Food Chains Pizza Hut Complaints #2-21

Pizza Hut review: Charged twice after botched phone order

Reginald Hodge of US

Mar 07, 2026 3:58 pm UTC

Verified customer

Featured review

Today Saturday March 7 2026 I placed an order by phone for a Veggie Pizza at Pikins Avenue Brooklyn New York. The call center took my information including my credit card and expiration date. I was then transfred to the store and the rude young lady who answered the call took my delivery address information. I have ordered from Pizza hut before and today was a disaster. The young lady who took the delivery information never took my credit card information and when the person showed up at my door I was told I had to give her 30.14. I was perplexed because the call center took my credit card information from me and yet I have to pay 30.14 at the door when the pizza was delivered? I then called back to the store and the young lady was extremely unprofessional to the highest degree and I simply asked her why she didnt take my credit card information when she was asking me for the delivery information? Is this the way Pizza Hut operates with rude unprofessional staff members working there? I have ordered from that same store before but today was a disaster. I am not hoping my card has not been charged.

Desired outcome: I have no idea what you will do to resolve this.

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Pizza Hut Contacts

Pizza Hut phone numbers

800 028 7034

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United Kingdom

8800 100 1958

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Russia

600 569 999

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14%
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UAE

23 300 000

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33%
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Hong Kong

1700 506 070

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Israel

+1 (800) 948-8488

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United States

+44 330 123 0790

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United Kingdom

+1 (866) 364-0825

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Canada

+33 351 860 038

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50%
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France

+40 212 101 010

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Romania

+351 222 444 222

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Portugal

+46 86 638 895

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33%
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Sweden

+966 920 000 910

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Saudi Arabia

+27 86 074 992 488

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South Africa

+65 62 353 535

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Pizza Hut emails

customermaniac@pizzahut.com

100%
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Support

feedback@pizzahut.com

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Support

contact@pizzahut.com

100%
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Support

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Pizza Hut address

7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States

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