I am your loyal broadband customer. Since our internet service was disconnected on the 8th of this month, we have been unable to use the network. Your technicians visited previously and stated it would take 2-3 days to repair, yet nearly two weeks have passed without resolution. What is the reason for this delay? If you cannot resolve this issue, I regret to inform you that I will cancel my PLDT service. We will cease all payments and file a formal complaint against your company. My broadband account details are as follows
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