The complaint has been investigated and
resolved to the customer's satisfactionResolved Petsmart — they don't sell feeder mice
resolved to the customer's satisfaction
The Petsmart where I live sells six varieties of boa/python but refuses to sell feeder mice (because of their cruelty-free policy). This is like a computer store selling laptops but not stocking power sources - what are we supposed to feed the poor things? It also raises the question: what do they feed the snakes they sell - tofu? Pet stores probably should not sell pets that require other animals for food - unless they also stock the food.
One last thing. They sell crickets as feeders. Crickets probably dislike being fed to other animals as well. So much for cruelty free.