The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.
Have tried several times to log in to check balance and it won"t let me log in. If this company is a true scam please let me no as I will cut up the card
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thank you for your inquiry. We are currently making improvements to our website to better serve you. Please contact us at [protected] for immediate assistance, the customer service phone number is working properly again.
Thank you,
Adrianne N
CS for PayPower
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PayPower_Sucks
NORWALK, US
1 comments
PayPower_Sucks
of NORWALK, US
Mar 05, 20122:50 pm EST
yes, this is BS. Just baught a card at my local grocery store. Tried activating and registering when I got home, and the website doesn't exist. I have $220 that I loaded it with and now I don't even know if I'll be able to use it. Their toll free number doesn't work either. [protected] is the number to call to also acivate it. It just keeps saying that it is under maintenance.
Know_Your_Rights
Roanoke, US
4 complaint
28 comments
Know_Your_Rights
of Roanoke, US
Oct 01, 20113:34 am EDT
Asking someone to send their card number over email is suspicious. Do you really think this is the best way to help your customers?
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PayPower
San Francisco, US
31 comments
PayPower
of San Francisco, US
Sep 26, 20115:22 pm EDT
Hello,
We apologize for any inconvenience. Please send your card and contact information to PR@Blackhawk-net.com so that we may assist you.
Thank you for your inquiry. We are currently making improvements to our website to better serve you. Please contact us at [protected] for immediate assistance, the customer service phone number is working properly again.
Thank you,
Adrianne N
CS for PayPower
yes, this is BS. Just baught a card at my local grocery store. Tried activating and registering when I got home, and the website doesn't exist. I have $220 that I loaded it with and now I don't even know if I'll be able to use it. Their toll free number doesn't work either. [protected] is the number to call to also acivate it. It just keeps saying that it is under maintenance.
Asking someone to send their card number over email is suspicious. Do you really think this is the best way to help your customers?
Hello,
We apologize for any inconvenience. Please send your card and contact information to PR@Blackhawk-net.com so that we may assist you.
Thank you,
PR for PayPower