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PayPower review: can&t log on to check balance 4

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Author of the review
4:43 pm EDT
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Have tried several times to log in to check balance and it won"t let me log in. If this company is a true scam please let me no as I will cut up the card

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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4 comments
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PayPower
San Francisco, US
Mar 07, 2012 9:21 pm EST

Thank you for your inquiry. We are currently making improvements to our website to better serve you. Please contact us at [protected] for immediate assistance, the customer service phone number is working properly again.
Thank you,
Adrianne N
CS for PayPower

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PayPower_Sucks
NORWALK, US
Mar 05, 2012 2:50 pm EST

yes, this is BS. Just baught a card at my local grocery store. Tried activating and registering when I got home, and the website doesn't exist. I have $220 that I loaded it with and now I don't even know if I'll be able to use it. Their toll free number doesn't work either. [protected] is the number to call to also acivate it. It just keeps saying that it is under maintenance.

Know_Your_Rights
Know_Your_Rights
Roanoke, US
Oct 01, 2011 3:34 am EDT

Asking someone to send their card number over email is suspicious. Do you really think this is the best way to help your customers?

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PayPower
San Francisco, US
Sep 26, 2011 5:22 pm EDT

Hello,

We apologize for any inconvenience. Please send your card and contact information to PR@Blackhawk-net.com so that we may assist you.

Thank you,
PR for PayPower