The complaint has been investigated and
resolved to the customer's satisfactionResolved PayPal — shipping payment release
resolved to the customer's satisfaction
I just sold some scrap computer parts on Ebay and received a very prompt payment for the item but I am unable to ship the item due to paypal. I have called paypal customer service TWICE regarding this matter and have spoken to a supervisor as well. They have basically told me that unless I have money in MY pocket to cover shipping costs I can't ship the item using paypal. I tried to explain to them that I have $0.00 in my checking account and on my debit card and I needed to use the funds in my account to pay for the shipping of my customer's package. They have set there system up so that I must wait either three days after the package has arrived or 21 days until I can use the funds on my account, this has seriously affected my ability to conduct transactions on my account.
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