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Fidelity Brokerage Services Customer Service

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Fidelity Brokerage Services LLC

900 Salem Street
Smithfield
Rhode Island
United States - 02917

Customer Support Phone Numbers

800 5446 6666(International)
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1803 1532 0623(Indonesia)
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1800 911 0010(Colombia)
1 0
1 0
+1 800 343 3548(Customer Service)
1 19
+1 800 835 5097(NetBenefits)
1 0
+1 800 544 5555(Fidelity Automated Service Telephone)
1 0
+1 800 544 2976(International Trading)
1 0
+1 800 544 3455(Managed Accounts)
1 0
+1 800 323 5353(Fidelity Visa Gold Check Card)
1 0
+1 888 551 5144(Fidelity Rewards Visa Signature Credit Card)
1 0
+1 888 377 0323(Fidelity HSA Debit Card)
1 0
+1 800 952 4438(Existing Fidelity Charitable Accounts)
1 0
+1 800 262 3518(New Fidelity Charitable Accounts)
1 0
+1 800 634 9361(Existing Annuities)
1 0
+1 800 345 1388(New Annuities)
1 0
1 0
1 0
1 0
1 0
1 0
1 0
1 0
+852 800 961 111(Hong Kong)
1 0
+54 800 222 1288(Argentina)
1 0
1 1
1 0
Plus

Fidelity Brokerage Services Complaints & Reviews

Fidelity Brokerage Services / bank accounts

Tw
tweezy23 on Jan 7, 2019

So I opened an account with Fidelity. I deposited a check through mobile deposit. The next day my account was froze. I was told I need a letter with a signature to be able to unfreeze my account. I got the letter submitted it and then they said that they needed more documentation something...

Fidelity Brokerage Services / canceled accounts

So
SO'ZA‎Y ELHEEM on Dec 25, 2018

I sold my Tahoe to a women who paid me with a Fidelity check. I opened an Account and did a digital deposit. I called multiple times to make sure my account was in order and they assured me everything was legit. Days later I was blocked from my account, after hours on the phone I managed...

Fidelity Brokerage Services / savings plan

Ch
ChrisC85248 on Dec 12, 2018

Every representative I speak with at Fidelity provides in accurate information and because of their negligence and incompetence I will now be evicted from my home. I will never work with fidelity and hope that no one has to go through what I will have to go through. This company is very...

Fidelity Brokerage Services / can't withdraw from my own account

My
mygenericemail on Oct 22, 2018

My doctor says I need a simple surgery to fix a problem with my toes, otherwise I could get an infection and therefore lose my toe, my foot, or my leg. I don't have the money for this surgery and my insurance says they wont cover it unless I pay $1, 000 up front plus 20% of the bill. I don't...

Fidelity Brokerage Services / rude customer service

Do
Dont Text N Drive on Oct 10, 2018

I had a complaint about how rude this Mexican Female call taker was. This idiot so called supervisor Tony got on the line, he was also rude with me and started arguing with me on how rude I am. I was trying to do a trade before 4:00pm and wanted me to lose out on today's trade, and hung up...

Fidelity Brokerage Services / no notification! locked account!!

Ja
james enlow on Oct 2, 2018

To anyone considering investing with Fidelity, BEWARE!! I sent the below message to my financial institution. The request of my bank statement, AFTER I had linked it to Fidelity and transferred funds! This is POST!!! I would have closed the account if this was a prequalification! If you need...

Fidelity Brokerage Services / go anywhere with your money other than fidelity

Ka
Karen Degges on Sep 17, 2018

Where to begin. My father and mother had a IRAs with fidelity for decades, and she had four heirs listed on her account, with the distribution percentage for each. She passed away in 2014, and it should have been a simple matter for her ira to be divided amongst the heirs. It is September...

Fidelity Brokerage Services / money management account

Te
Teresa Floyd on Sep 6, 2018

I have an account with Fidelity and after making several deposits with their app. My account was blocked. They requested me to fax a utility bill and drivers license. I did but the said license just looked like a black box.i have faxed it 4 times. I had it enlarged and lightened and the...

Fidelity Investments / fidelity compliance

Gu
Guest12373 on Aug 6, 2018

Attempts to contact Fidelity corporate to report a compliance issued failed. Does not seem to be any way to reach corporate HQ or the office of the chief compliance officer. Numerous attempts made to contact the firm but the customer service level people are unaware of how to handle a...

Fidelity Investments / handling of a deceased account

Ju
Junine on Jul 23, 2018

Fidelity has used a variety of methods to steal the last bit of money in my Dad's 401K account including delay tactics, placing a barrier between customers and decision makers and telling outright lies. I have asked Fidelity several times to help me figure this out but I have been rebuffed...

Fidelity Investments / 401 k

Sh
shannoncbowman on Jul 19, 2018

Good Afternoon, I am writing a complaint about Fidelity. I called and spoke with 3 different representatives at 3 different times and days I just wanted to make sure they were providing me the same information before I decided to pay off my loan in full, by the way my decision to pay off...

Fidelity Investments / day trading app

Ab
Abcman on Jul 14, 2018

I decided 2 day trade w Fidelity's Invest app. I took screenshts of my run'n balances, gains/losses for days I bought & sold stock. I now hve proof I need 2 prove Fidelity robs u of extra $50 when'er u make a trade, as my balances show missing amts from what the days gains & loss says for close of that day. I intend 2 take my evidence 2 an attny.🤬

Fidelity Investments / credit card department

Li
Liza Bach on Jul 10, 2018

I have attempted to pay, yes pay, my fidelity credit card bill in full six times. The ineptitude of not only base staff, but also supervisory staff has created a problem in which each time I have tried to pay, there has been a problem, and payment has not gone through, despite the fidelity...

Fidelity Investments / cash management account

Jo
Joem29 on Jul 6, 2018

I sold my car received a check as payment to check cleared in my account it's been a month I tried doing a couple Bill pays and they locked my account excited in my business agreement with him and then decided to demand my identification and proof of residency and a certified signature...

Fidelity Investments / withdrawal

Mc
MCasey on Jun 14, 2018

I initiated a withdrawal on Friday 6/8/2018. I am taking a vacation and needed funds. During the process there was NO choice as to where to take funds from, therefore Fidelity chose to sell stock (for added fee of course). Next was the fact that Fidelity had an address listed for me that I...

Fidelity Investments / customer service, portfolio management

Li
Linda on Jun 11, 2018

Fidelity tired of my complaining about errors and invisibility of portfolio managers as well as invisibility of account rep. The only time I recd a call was when I initiated it! An instance - staff made an error in my retirement disbursement which affected my tax bracket and increased...

Fidelity Investments / cash management accounts

Ju
Julie Webster on Jun 6, 2018

Randomly, my husband and I try to log in to our online portals and suddenly the accounts are locked. We call, they claim they needs a copy of our drivers license and utility bill. I explain that our rent includes all Bill's paid and they tell me that doesnt qualify to unlock the account...

Fidelity Investments / 401k loan repayment misapplied payments by fidelity

Br
Bret Rodgers on Apr 5, 2018

I have multiple loans against my 401K (long story). Fidelity investments misapplied payments that were mailed from my bank to the wrong loan causing the loan that the payments that should have gone into to go into a default condition and creating a taxable distribution for my 2017 taxe...

Fidelity Investments / breach of privacy

Gr
greg2u on Mar 26, 2018

I have recently had to close my deceased mothers IRA. During this process your company mailed highly sensitive material to someone other than myself. My name and social security number to be exact. This is a breach of privacy, confidentiality and security. At this time I have not obtained...

Fidelity Investments / account

Sh
Shaniki Smith on Mar 21, 2018

Hello my name is Shaniki Smith, I'am file a complaint. I believe you some kind of computer error glitch. Also I notice when clients close there accounts with your banks, it seem to take long periods of time to closes. Almost 30 days. Please suppervise your employees. I know the owner...