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Mepco Finance Customer Service Contacts

1800 397 6767 (Customer Service)
205 North Michigan Ave., Suite 2200
Chicago, Illinois
United States - 60601
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Mailing Address
PO Box 5978, Carol Stream, IL 60197-5978

For Overnight Delivery
MB Financial Bank, N.A., Lockbox Services - Lower Level, c/o Mepco & 5978, 6111 North River Road, Rosemont, IL 60018

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Use this comments board to leave complaints and reviews about Mepco Finance. Discuss the issues you have had with Mepco Finance and work with their customer service team to find a resolution.

Complaints & Reviews

Mepco Finance CorporationWill not authorize reimbursement

My name is Priscilla Walker and I purchased an extended warranty from this company (MEPCO Finance) almost five years ago. I've had a lot to happen within the last few months. I recently lose my mother to breast cancer and I moved and brought another house. Meanwhile my motor went out in my car, and I actually forgot that I had a warranty on my car, all I was thinking was that I needed a way to work, so I paid out of pocket to have it repaired. I was still unpacking some boxes and I ran across my warranty and I called and they ask me to fax my information to them and they would look at it and that they couldn't guarantee anything because it needed to be pre-authorized, so I did that and I was denied. I didn't think that there would be a problem, because I paid my warranty, but it seems like, it was to take my money, but not to help in my time of need. It was $1193.00 for the motor, I paid more than that for my warranty. Since they won't help, I feel that they should reimburse my money. My claim # 709911.

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    Mepco Finance Corporation — Fraudulent charges

    People, avoid the company Mepco Inc. I haven’t heard about this company before, so I have no idea why...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Mepco Finance Corporation — Extended auto warranty

    I purchased an extended auto warranty from us fidelis and made over $1, 080.000 dollars in monthly payment...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Mepco Finance Corporationcustomer service

    Mepco Finance Company and US Auto Protection Extended Service Contracts scam together. I have never been lied to so much by 2 companies in my life. Every phone call I made to either company, I was told a lie. They scamed me out of money. Said they would reinstate me after they canceled me for no reason. Got my money and canceled the next day. This just didn't happened one time, it happened twice. They treated me like dirt. This is all recorded on credit card payments they took from me. Please don't buy a contract or get financed for anything with these companies, it is just a big scam. Another thing, the person you talked to before, that told you all these lies, I was told, no one works here by that name. I was also told they have loop holes that gets them out of paying claims.***BEWARE*** DO NOT DO BUSINESS WITH EITHER OF THESE COMPANIES>>> MEPCO FINANCE COMPANY and US AUTO PROTECTION EXTENDED SERVICE COMPANY. PLEASE DON'T FALL FOR THERE SCAMS!!! AND lies!!!

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — Unable get a contact number. Have paid up amount for coverage on my Lincoln. No current number to contact their office.

      Extended car Warranty for 6 year period, on my Lincoln. Unable as of today to contact company. Was able to...

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — Will not let me cancel contract

      My policy was canceled moths ago when I spoke with the agent and MEPCO. Yet, I got an email today stating...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — fraud

      We were sold an extended warranty on our 2006 Chevy one ton. We have a garage that we work on our company...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — scam on extended warrenty for car!

      We were contacted by this company OVER AND OVER saying how IMPORTANT it was to get this warrenty ans that we...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — Refusal to Cover Parts

      We have a Mazda MPV, it developed a popping noise in the frontend. we took the car to the dealership where it...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — what is covered

      I bought auto insurance on my used Buick for aftermarket coverage. First my transmisson on the car went out...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance Corporation — National Dealers Warranty would not cancel in my first 30 trial period

      I too was contacted by National Dealer's Warranty by phone. And I decided to go ahead a purchase there...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Mepco Finance CorporationHorrible Customer Service

      I was suckered into buying one of these contracts through Service Protection Direct/Mepco/Texan Partners. I canceled within the first 30 days and was charged almost $400 dollars, I will not see that money for another month. They made it very difficult to cancel the contract giving at least 7 different customer service numbers to cancel with, and also making you notify them in writing with a notarized letter of the cancellation. They even said that they never received the notarized letter that I sent via UPS with a tracking number which was delivered about two weeks ago to the front desk of their company, signed for and everything!!! They have horrible customer service and a lousy contract. DO NOT DEAL WITH THESE COMPANIES!!!

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Mepco Finance Corporation — Not Covering Warranty

        Smooth talking salesmen from Mepco calls us telling us our warranty was getting ready to expire and if we...

        Mepco Finance Corporation — Extended Warrantee

        I paid $2493.00 for a 84 month 125, 000 mile extended warranty on my 2002 Trailblazer, in June 2005. I...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Mepco Finance Corporation — Terrible customer service

        Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There'...

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