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Mepco Finance Customer Service Phone, Email, Contacts

Mepco Finance
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2.9 2 Reviews 25 Complaints
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Mepco Finance Reviews 27

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2:11 pm EDT
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Mepco Finance - Unicorns aren't real!

I recognized in March 2023 that the warranty actually doesn't cover anything. I made the easy decision to begin the refund process, as I can use the $4,295 to make the repair to my vehicle. Here I am more than a year later, STILL waiting.. I've made countless calls, and have been told the same thing each time. Refunds take 8 to 12 weeks to process, I would...

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12:16 pm EDT
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Mepco Finance Stay away

The customer service is terrible. They are rude and condescending and they are bullies. They make it very hard to cancel. I was ultimately told they would cancel my service but was going to flag my vin number so I could never go to Ford again.stating it is a troubled vehicle. My vehicle has not been seen tested or diagnosed by this company but your telling me you are going to flag my vehicle because I can no longer afford your service and you have the right to do it because you work for ford. And the supervisor I requested was just as bad. When I asked for a corporate email he said there was no one higher than him I could contact. Terrible experience and waste of money. I never even used the warranty.

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Update by Quintana Dorsey

I wouldn’t recommend this place to my enemy.

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Mepco Finance Complaints 25

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4:41 pm EST

Mepco Finance Auto warranty

I spent over $4000 on a worthless warranty that wouldn't cover anything because it says excessive wear and tear is NOT covered, so then I cancelled it because the 2010 ford escape was getting sold to a junk car dealer for parts. They still took the final payment out of my account because they had my checking account information! In addition, MEPCO hides behind Auto Warranty and blames them for whatever it does wrong. Do NOT fall for a company that every repair shop will insist is a major scam. My so called peace of mind turned into a nightmare when the car finally broke down with over $3,3000 in needed repairs and it was not worth trying to file the claim for it. It had over 200,000 miles and I loved that car but this company will never let you cancel you are stuck paying for a scam so look out!

Claimed loss: At a minimum my $169 final payment!

Desired outcome: Since I repeatedly tried to cancel several times in months earlier I would prefer to have my premiums for those attempts refunded as well. That would equal about $507 dollars.

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12:45 pm EST
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Mepco Finance Cancel my policy

I want to cancel my Home warranty with MEPCO but I don’t have the policy no because I never received anything in the mail. They are withdrawing 250.00 off my credit card and I really can’t afford it. I am a 73 yr old senior with a fixed income. I am still paying my mortgage so it’s tough. I tried calling them but with no policy no I can’t do anything. I am cancelling my credit card so they can’t withdraw anymore

Claimed loss: 750,00

Desired outcome: I just want it cancelled and my money refunded

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12:00 pm EDT

Mepco Finance Mepco warranty

I purchased a new car. And I’m not sure how Mepco got involved but I ended up with a warranty not only for my car but also for my home. When I started receiving notices I called them immediately to cancel this was approximately six months ago. I have had more trouble with trying to cancel they either lie and say that it is cancer and then the next month I get another notice and when you call no it hasn’t been canceled. But I’ve also been told that it’s not been canceled because now there’s money owed on it and they can’t cancel till it’s paid up. There is no way I have been given false numbers I have been given false addresses to contact their headquarters so that I could write them and explain the situation. Really don’t know what to do anymore. I am elderly I am 84 years old I am a veteran and I feel that I am being abused by this system of mepco.

I need help. Can anyone tell me what I can do now

Desired outcome: I need help. Can anyone tell me what I can do now.I need to be able to cancel this warranty

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bobl12
S, US
Jan 02, 2024 4:49 pm EST

I am working with Discover card in case they don't cancel per my notarized request

Is Mepco Finance Legit?

Mepco Finance earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard has reviewed Mepco Finance and concludes it's largely legitimate. Interactions with Mepco Finance's website can generally be safe. You can trust Mepco Finance's services, but remain informed and cautious.

We found clear and detailed contact information for Mepco Finance. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Mepco Finance has claimed the domain name for mepco.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Mepco.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mepco.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • The website belonging to Mepco Finance has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Mepco Finance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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10:58 pm EDT
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Mepco Finance Extended auto warranty

Mepco has refused to refund my money three months after cancellation of contract, and two months after Frontier Marketing issued the refund. Rather than refund the money, MEPCO has resorted to elaborate deception in its effort to defraud me of my money. Mepco has absolutely no credibility because it has falsely claimed on numerous occasions to have refunded my money. The money - $500 - that Mepco illegally stole from my account was not pursuant to or in support of any auto repair service contract.

Desired outcome: Mepco needs to refund my $504 immediately.

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6:52 pm EDT
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Mepco Finance insurance coverage

User name on welcome letter [protected]. I purchased this policy, but relised this is not the policy i want. Tried to cancel the policy with no luck. How can i cancel thid policy

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6:06 am EDT

Mepco Finance Auto warranty

I purchased an auto warranty but after a breakdown I was denied because when I was asked to provide the last 3 oil change receipts, two where hand written by my local licensed garage. They want computer generated. I'm very upset. I have a blown engine that was rebuilt a year ago by a Chrysler dealership and I just started the new Mepco policy right after the repair. They won't give me a denial in writing. Not their policy.

Desired outcome: Give proper resolution to claim

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3:24 pm EDT

Mepco Finance Cancellation

After a better deal on the car, we tried to cancel Mepco what was really hard. My wife got almost a stroke from them. The manager Miranda who is a real [censored], tried to talk us out of the warranty, but we wanted to cancel it. Finally we could cancel it, she gave us the information how to cancel it.

But the second problem is the refund, they say we don’t do refund . So the money is gone, like almost $200.

This company should be shut down forever. It’s a big SCAM.

Desired outcome: Please refund

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1:16 pm EST

Mepco Finance Automotive protection

On December 10th, 2021, a MEPCO telemarketer ignored the phone system we pay to stop telemarketers from contacting our elderly mother who is in the early stages of dementia. The scammer confused her into believing she had to give out her credit card information. They then charged her card $295, which alerted us to the suspicious charge. We denied the charge along with 2 other charges that MEPCO submitted. We also cancelled the card. My mother is now receiving bi-weekly calls harassing her to make these payments. She has also received a bill in the mail. We have tried contacting a representative using the number(s) provided and after sitting through Hell-hold, an automated system said no one is available to take our call. This needs to stop! Harassing, abusing, and defrauding seniors is illegal!

Billing account number: [protected]
Contract Number: RMC100512
Name on Account: Barbara Delaney
Numbers we've tried calling:
800-397-6767 & 800-290-9239 & 800-871-0467

I am the daughter of Barbara Delaney, Carly Schwartz, who received the alert and is filing the complaint. I can be reached at [protected]@gmail.com

Desired outcome: Ideally this company should be shut down. They should be fined. Based on years of similar complaints viewed, they need to be shut down. At the very least, we want them to stop calling harassing our mother.

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8:03 am EDT
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Mepco Finance Will not authorize reimbursement

My name is Priscilla Walker and I purchased an extended warranty from this company (MEPCO Finance) almost five years ago. I've had a lot to happen within the last few months. I recently lose my mother to breast cancer and I moved and brought another house. Meanwhile my motor went out in my car, and I actually forgot that I had a warranty on my car, all I was thinking was that I needed a way to work, so I paid out of pocket to have it repaired. I was still unpacking some boxes and I ran across my warranty and I called and they ask me to fax my information to them and they would look at it and that they couldn't guarantee anything because it needed to be pre-authorized, so I did that and I was denied. I didn't think that there would be a problem, because I paid my warranty, but it seems like, it was to take my money, but not to help in my time of need. It was $1193.00 for the motor, I paid more than that for my warranty. Since they won't help, I feel that they should reimburse my money. My claim # 709911.

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4:53 pm EST
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People, avoid the company Mepco Inc. I haven’t heard about this company before, so I have no idea why these jerks started to take money from me. I checked my account several days ago, and it turned out that these scamming charges started 2 weeks ago. I tried to reach someone from this company, but no one replied. I wonder if there are people, who had the...

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11:49 pm EDT
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Mepco Finance Extended auto warranty

I purchased an extended auto warranty from us fidelis and made over $1, 080.000 dollars in monthly payments. When my car needed service I found no auto repair shop would repair my car and the auto insurance coverage was not good anywhere. I was denied any refund of my money even though no car repair were ever made.

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5:49 pm EDT
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Mepco Finance customer service

Mepco Finance Company and US Auto Protection Extended Service Contracts scam together. I have never been lied to so much by 2 companies in my life. Every phone call I made to either company, I was told a lie. They scamed me out of money. Said they would reinstate me after they canceled me for no reason. Got my money and canceled the next day. This just didn't happened one time, it happened twice. They treated me like dirt. This is all recorded on credit card payments they took from me. Please don't buy a contract or get financed for anything with these companies, it is just a big scam. Another thing, the person you talked to before, that told you all these lies, I was told, no one works here by that name. I was also told they have loop holes that gets them out of paying claims.***BEWARE*** DO NOT DO BUSINESS WITH EITHER OF THESE COMPANIES>>> MEPCO FINANCE COMPANY and US AUTO PROTECTION EXTENDED SERVICE COMPANY. PLEASE DON'T FALL FOR THERE SCAMS! AND lies!

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Extended car Warranty for 6 year period, on my Lincoln. Unable as of today to contact company. Was able to contact a Roadside service number that is not with the company. My coverage is to end as of May, 2010.

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6:46 pm EDT
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Mepco Finance Will not let me cancel contract

My policy was canceled moths ago when I spoke with the agent and MEPCO. Yet, I got an email today stating that I owe money and that my policy was not canceled and to contact Tier 1. I don't know anything about any third party involved like Tier 1. The only thing that I know is that I canceled with my agent a week after purchase, and there was no additional information that was told to me about Mepco or Tier 1 to cancel. The agreement is to cancel with my agent (which I did) and document that with stop payments through bank of America, National Auto Services, and Mepco.

My bank has been notified and it has been documented that the policy has been canceled at the National Auto Services (Brooklyn, NY). If I never received information to call Tier 1 and I called all the numbers given to me to cancel, then you cannot bind me to this contract. I really just want this resolved without any legal action. But, If this account does not cancel and this falls on my credit report in as little as a late payment or worse - legal action will taken to show that my attempts to cancel were redirected and ignored and all three companies listed here need to be reported to the BBB.

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catherine maier
Deerfield Beach, US
Nov 15, 2014 6:44 pm EST

i had a warranty from july 2008 and renewed it again in july 2014they wouldnt pay for my car to be fixed they said i had to drive at least 1000, 00 miles before they would pay they never sent me a contract and i only renewed my warrenty it was not like i took it out for the first time please can someone help me

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fariha khan
PK
Sep 03, 2009 10:54 am EDT

dear sir i request please check the load shedding programe of vehari operation cicrle.I shall be very thankful to you.

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barb gianni
West Palm Beach, US
Jun 09, 2009 6:58 pm EDT

what was offered on phone was complete lies.when try to cancel abig run around.

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7:39 pm EST
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Mepco Finance fraud

We were sold an extended warranty on our 2006 Chevy one ton. We have a garage that we work on our company vehicles in and we service our own vehicles. We're not licensed mechanics but we work on trucks all the time. The fine print in the contract stated that all maintanance had to be done by a licensed mechanic or else the warranty was void. The trucks 4x4 transfer case was damaged and we took it to a transmission shop.
The owner of the shop contacted mepco and was told we had to provide the paper work showing the mainantance records or else they wouldn't cover the cost of repair.So we spent $1500 for a warranty that wasn't worth the paper it was written on. Now we are going to have to pay the for the transfer case repair out of our own pocket.

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delcity66
Oklahoma City, US
Feb 25, 2011 6:56 pm EST

purchased extended warrenty? did not point out certain things which

i feel a reliable company would have said, never said non refundable after 30 days and if vehicle totaled tough luck sister. paid last payment and car got totaled. not only do i have to suffer extensive physical injuries i now face a company who bought my warrenty fron company who is no longer in business. just to make point i am not ignorant person who doesn't know how to write but just easier to go lowercase with severely injured left hand and arm but also have fx ribs on the other side and i choose not to use spellcheck. sharon moore oklahoma city, ok.

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tunnie
Glendale, US
Feb 16, 2011 12:39 am EST

you are correct by saying fraud, because thousands of people have been taken to the cleaners by mepco, and choice manufacturing co. all starting with us fidelis extended warrentee program. they take your money and give you nothing, can you say class action law suit. as the persons comented before, we all bought extended coverage because we like to have our cars and trucks taken care of, you must not have a way of transportation, if you did you would cover it with insurance. and some type of protection, or your so rich that you just buy another car when yours runs out of gas!

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Daisy Mariposa
Mission Viejo, US
Jan 26, 2010 7:48 pm EST

What's your complaint?

You weren't "sold" an extended warranty. You "purchased" an extended warranty. Did anyone force you to purchase the extended warranty?

You should have read the "fine print." If you would have read the warranty -- all the words -- before you did any repairs yourself, you probably wouldn't have had to pay the $1500 for the repair.

What fraud did the company in question commit? Do you know the definition of the word "fraud?"

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10:08 am EST
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We were contacted by this company OVER AND OVER saying how IMPORTANT it was to get this warrenty ans that we had no more coverage, saying they got this info from the dealership. After you put down a deposit on a card then they bill you every month! They called our house and cell phones OVER AND OVER TO TAKE OUT MORE COVERAGE!!! NO was not in their...

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Mepco Finance Refusal to Cover Parts

We have a Mazda MPV, it developed a popping noise in the frontend. we took the car to the dealership where it was discovered the coil springs were string the inner fender cowling. We have the the Platinum Warranty which was suppose to be bumper to bumper coverage. Well it is not. Mepco considers the inner fender cowling as trim and not essential to the vechile even though the inner cowling is there to protect the CV joints and front wheel drive system from damage . As a recourse we contatced our locale Mazda dealership andthey are going to take care of our proble, at little cost to us. This bumper to bumper warranty is a rip-off. We will be cancelling ours

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Mepco Finance Not recieving what was promised

Terrible customer service, rude comments when asking for information.Unwilling to help or provide information.I asked to cancel my policy and she responded by saying (You must have money to throw away, your policy will be cancelled.) Then hung up on me. My reason for cancelling the policy is because of not receiving what I was promised in the policy.Four times I was told the policy did not cover what was wrong with my car.This company is a liar and a thief. I made my monthly payments and never recived what was promised.

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Mepco Finance what is covered

I bought auto insurance on my used Buick for aftermarket coverage. First my transmisson on the car went out and it took 1 month without a vehicle, and they only paid for my rental for the cheepest car, $225.00. That was for 5 days.. they sent a transmisson, and it was the wrong one, so they had to find another. then when that came in. It worked for 4days and the trans, was not shifting right, and sitting at a light it said on the speedomintor was reading 100 miles and hour sitting still. Took it back the shop said after having it for 5 more days with out a vehicle, that it was the computor system. Called Mepco and they said it was not covered. I had the Platinum coverage which said bumper to bumper, that says then everything, , But still not covered... There card says Peace of Mind for the next bump in the road ahead. "BULL ###' this company is a sham, and I don't recommend this company for anything, I am telling you avoid this company at all cost... They don't stand behind anything...

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I too was contacted by National Dealer's Warranty by phone. And I decided to go ahead a purchase there so called warranty and I had a 30 day guarantee. the rep. said that if I hung up and call back with a decision that I would not be eligible, so I couldn't get off the phone to look on the internet and verify if they were a reputable company. Well, I whent...

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Overview of Mepco Finance complaint handling

Mepco Finance reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Unicorns aren't real! was posted on Jun 13, 2024. The latest complaint Extended auto warranty was resolved on May 21, 2011. Mepco Finance has an average consumer rating of 3 stars from 27 reviews. Mepco Finance has resolved 13 complaints.
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  1. Mepco Finance Contacts

  2. Mepco Finance phone numbers
    +1 (800) 397-6767
    +1 (800) 397-6767
    Click up if you have successfully reached Mepco Finance by calling +1 (800) 397-6767 phone number 0 0 users reported that they have successfully reached Mepco Finance by calling +1 (800) 397-6767 phone number Click down if you have unsuccessfully reached Mepco Finance by calling +1 (800) 397-6767 phone number 0 0 users reported that they have UNsuccessfully reached Mepco Finance by calling +1 (800) 397-6767 phone number
    Customer Service
  3. Mepco Finance address
    205 North Michigan Ave., Suite 2200, Chicago, Illinois, 60601, United States
  4. Mepco Finance social media
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    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2024
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Mepco Finance is ranked 86 among 540 companies in the Investment, Insurance and Financial category

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