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Mepco Finance
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Mepco Finance
reviews & complaints

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18 complaints
12 resolved 6 unresolved
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R
6:06 am

Mepco Finance - Auto warranty

I purchased an auto warranty but after a breakdown I was denied because when I was asked to provide the last 3 oil change receipts, two where hand written by my local licensed garage. They want computer generated. I'm very upset. I have a blown engine that was rebuilt a year ago by a Chrysler dealership and I just started the new Mepco policy right after the repair. They won't give me a denial in writing. Not their policy.

Desired outcome: Give proper resolution to claim

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3:24 pm

Mepco Finance - Cancellation

After a better deal on the car, we tried to cancel Mepco what was really hard. My wife got almost a stroke from them. The manager Miranda who is a real bitch, tried to talk us out of the warranty, but we wanted to cancel it. Finally we could cancel it, she gave us the information how to cancel it.

But the second problem is the refund, they say we don’t do refund . So the money is gone, like almost $200.

This company should be shut down forever. It’s a big SCAM.

Desired outcome: Please refund

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1:16 pm
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On December 10th, 2021, a MEPCO telemarketer ignored the phone system we pay to stop telemarketers from contacting our elderly mother who is in the early stages of dementia. The scammer confused her into believing she had to give out her credit card information. They then charged her card $295, which alerted us to the suspicious charge. We denied the charge...

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8:03 am
Verified customer This complaint was posted by a verified customer. Learn more

Mepco Finance - Will not authorize reimbursement

My name is Priscilla Walker and I purchased an extended warranty from this company (MEPCO Finance) almost five years ago. I've had a lot to happen within the last few months. I recently lose my mother to breast cancer and I moved and brought another house. Meanwhile my motor went out in my car, and I actually forgot that I had a warranty on my car, all I was thinking was that I needed a way to work, so I paid out of pocket to have it repaired. I was still unpacking some boxes and I ran across my warranty and I called and they ask me to fax my information to them and they would look at it and that they couldn't guarantee anything because it needed to be pre-authorized, so I did that and I was denied. I didn't think that there would be a problem, because I paid my warranty, but it seems like, it was to take my money, but not to help in my time of need. It was $1193.00 for the motor, I paid more than that for my warranty. Since they won't help, I feel that they should reimburse my money. My claim # 709911.

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K
4:53 pm
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People, avoid the company Mepco Inc. I haven’t heard about this company before, so I have no idea why these jerks started to take money from me. I checked my account several days ago, and it turned out that these scamming charges started 2 weeks ago. I tried to reach someone from this company, but no one replied. I wonder if there are people, who had the...

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D
11:49 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I purchased an extended auto warranty from us fidelis and made over $1, 080.000 dollars in monthly payments. When my car needed service I found no auto repair shop would repair my car and the auto insurance coverage was not good anywhere. I was denied any refund of my money even though no car repair were ever made.

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C
5:49 pm
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The complaint has been investigated and resolved to the customer’s satisfaction.

Mepco Finance - customer service

Mepco Finance Company and US Auto Protection Extended Service Contracts scam together. I have never been lied to so much by 2 companies in my life. Every phone call I made to either company, I was told a lie. They scamed me out of money. Said they would reinstate me after they canceled me for no reason. Got my money and canceled the next day. This just didn't happened one time, it happened twice. They treated me like dirt. This is all recorded on credit card payments they took from me. Please don't buy a contract or get financed for anything with these companies, it is just a big scam. Another thing, the person you talked to before, that told you all these lies, I was told, no one works here by that name. I was also told they have loop holes that gets them out of paying claims.***BEWARE*** DO NOT DO BUSINESS WITH EITHER OF THESE COMPANIES>>> MEPCO FINANCE COMPANY and US AUTO PROTECTION EXTENDED SERVICE COMPANY. PLEASE DON'T FALL FOR THERE SCAMS! AND lies!

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8:50 pm
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Extended car Warranty for 6 year period, on my Lincoln. Unable as of today to contact company. Was able to contact a Roadside service number that is not with the company. My coverage is to end as of May, 2010.

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My policy was canceled moths ago when I spoke with the agent and MEPCO. Yet, I got an email today stating that I owe money and that my policy was not canceled and to contact Tier 1. I don't know anything about any third party involved like Tier 1. The only thing that I know is that I canceled with my agent a week after purchase, and there was no additional...

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We were sold an extended warranty on our 2006 Chevy one ton. We have a garage that we work on our company vehicles in and we service our own vehicles. We're not licensed mechanics but we work on trucks all the time. The fine print in the contract stated that all maintanance had to be done by a licensed mechanic or else the warranty was void. The trucks 4x4...

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K
10:08 am
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We were contacted by this company OVER AND OVER saying how IMPORTANT it was to get this warrenty ans that we had no more coverage, saying they got this info from the dealership. After you put down a deposit on a card then they bill you every month! They called our house and cell phones OVER AND OVER TO TAKE OUT MORE COVERAGE!!! NO was not in their...

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We have a Mazda MPV, it developed a popping noise in the frontend. we took the car to the dealership where it was discovered the coil springs were string the inner fender cowling. We have the the Platinum Warranty which was suppose to be bumper to bumper coverage. Well it is not. Mepco considers the inner fender cowling as trim and not essential to the...

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11:53 pm
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I bought auto insurance on my used Buick for aftermarket coverage. First my transmisson on the car went out and it took 1 month without a vehicle, and they only paid for my rental for the cheepest car, $225.00. That was for 5 days.. they sent a transmisson, and it was the wrong one, so they had to find another. then when that came in. It worked for 4day...

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I too was contacted by National Dealer's Warranty by phone. And I decided to go ahead a purchase there so called warranty and I had a 30 day guarantee. the rep. said that if I hung up and call back with a decision that I would not be eligible, so I couldn't get off the phone to look on the internet and verify if they were a reputable company. Well, I whent...

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Mepco Finance - Horrible Customer Service

I was suckered into buying one of these contracts through Service Protection Direct/Mepco/Texan Partners. I canceled within the first 30 days and was charged almost $400 dollars, I will not see that money for another month. They made it very difficult to cancel the contract giving at least 7 different customer service numbers to cancel with, and also making you notify them in writing with a notarized letter of the cancellation. They even said that they never received the notarized letter that I sent via UPS with a tracking number which was delivered about two weeks ago to the front desk of their company, signed for and everything! They have horrible customer service and a lousy contract. DO NOT DEAL WITH THESE COMPANIES!

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Apr 17, 2009 10:13 am

Horrible Just Horrible!

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3:50 pm
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This review was chosen algorithmically as the most valued customer feedback.

Smooth talking salesmen from Mepco calls us telling us our warranty was getting ready to expire and if we would like to extend it in which we agreed to do so. We asked him when does it start covering us? He mentioned since we already had warranty that it would be effective as soon as we renew with them. We agreed to purchase the warranty and two month...

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A
3:15 pm
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I paid $2493.00 for a 84 month 125, 000 mile extended warranty on my 2002 Trailblazer, in June 2005. I received a contract with the name of National Dealer Warranties and VSC Premier Extended Care Protection on it. I was making payments to a company named MEPCO. On 28 October 2008 I needed my truck serviced, so I called the 800 number on the contract...

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V
6:20 am
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mepco's Customer service for extended vehicle warranty is the worst I've ever seen. There's never anyone in the office to call to make a payment, so when your payment is 1 day past due and you cant speak to anyone then they cancell it. I've had this problem with them from the very beginning and they also screwed up the mailing address the first couple of...

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Mepco Finance contacts

Phone number

1800 397 6767

Website

www.mepco.com
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