CB Retail Stores Party City Complaints #2-21

Party City review: Open cashiers, unnecessary wait.

Couturechrissy of Brooklyn, US

Aug 04, 2023 2:22 pm UTC

Verified customer

I went into Party city today to purchase 1 item. One person was ath e register making a person and 2 people were on line waiting to be next at the register. Only 1 register was open but there were about 6 people working on balloon orders behind the counters. Everyone is focused on blowing u the balloons and have everyone waiting on line for a while. The manager needs to do something with how the store is run. When one of the workers were asked about another register being open I was told I would just have to wait. I am a frequent customer of Party City and never noticed this at any other location.

Desired outcome: Speak to staff about running the store better and catering to customers.

Keywords:

balloon customer line location orders purchase register store workers

0 comments

Add a comment

Party City - fraud and cheating 36

Resolved

Party City - shipping and delivery 1

Resolved

Party City - cancelled online order

Party City - debit refund not received. 3

Party City - racial comment 4

Resolved

Party City - Terrible service

Party City - ruined our party

Party City - Complete order not received

Party City - Service

Party City - the staff being unprofessional

View all Party City reviews and complaints

Party City Contacts

Party City phone numbers

+1 (800) 727-8924

Click up if you have successfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 727-8924 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 727-8924 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 727-8924 phone number

Customer Service

+1 (800) 477-4841

Click up if you have successfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (800) 477-4841 phone number Click down if you have unsuccessfully reached Party City by calling +1 (800) 477-4841 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (800) 477-4841 phone number

Store Locator

+1 (914) 200-4600

Click up if you have successfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have successfully reached Party City by calling +1 (914) 200-4600 phone number Click down if you have unsuccessfully reached Party City by calling +1 (914) 200-4600 phone number 0 0 users reported that they have UNsuccessfully reached Party City by calling +1 (914) 200-4600 phone number

More phone numbers

Party City emails

info@partycity.com

100%
Confidence score: 100%

Support

Party City address

25 Green Pond Road, Rockaway, New Jersey, 07866, United States

Party City social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 27, 2026
View all Party City contacts