CB Retail Stores Party City Complaints #62-81

Party City review: the staff being unprofessional

Joannaggg of Dunellen, US

Oct 30, 2019 10:12 am UTC

I purchased a Halloween items (costume) and the person whom checked me out was not welcoming, rushed through the process, DID NOT mention any exceptions to the return policy and failed to send me an e-mail receipt even though I provided one. Now I was told that I'm not eligible to return the items because I don't have a receipt. Now I'm stuck with a costume that doesn't fit so I just wasted $40.
I'm very disappointed as I buy quite often at Party City for parties, holidays etc. I'll never go there again!

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Party City Contacts

Party City phone numbers

+1 (800) 727-8924

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Customer Service

+1 (800) 477-4841

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Store Locator

+1 (914) 200-4600

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Party City emails

info@partycity.com

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Support

Party City address

25 Green Pond Road, Rockaway, New Jersey, 07866, United States

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