CB Fast Food Chains Panera Bread Complaints #2-21

Panera Bread review: Service

Take Out of Fogelsville, US

Jan 11, 2024 4:24 pm UTC

Good Afternoon,

I was at Panera at 2669 MacArthur Road. I entered the store around 2:45 PM. I saw that there was Hazelnut and Dark Roast coffee. I asked for light and they brought out a container that had non hot coffee. I aaked to have coffe that was hot. I was also told that we only have the Hazelnut and Dark roast after 2:00 PM. They did go back and brewed the regular coffe however the manager wasn't happy. I also ordered a Cinnamon Bun that tasted that it was out for days, being hard to cut and chew. The manager seemed that he didn't want to be bothered. His name was Chris Maldarell. I felt that I did something wrong by ordering regular coffee after 2:00 PM. Chris does not seem to care about the customers.

Desired outcome: A refund for 1 coffee and a Cinnamon Bun

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Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

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Customer Service

+1 (314) 984-1000

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Legal Department

+1 (312) 629-7219

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Media Contact

+1 (724) 650-5495

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Manager

+1 (303) 356-8374

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+1 (314) 984-2444

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Panera Bread emails

panerabreadcustomercare@panerabread.com

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Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

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