CB Fast Food Chains Panera Bread Complaints #42-61

Panera Bread review: Salad

Jan Moore of US

May 25, 2023 4:08 pm UTC

Verified customer

My last visit to my local Panera was so disappointing! For years now I've visited Panera for lunch, dinner, etc.

On May 22, 2023 my friend and I decided to have a light dinner. I ordered the usual Fuji Apple Chicken Salad, with extra pecans, cheese, dressing, everything extra but the chicken. When I went to pick up my order it didn't have the extra dressing I had ordered. When I sat down and looked at my salad... well, it was pitiful! The bowl was only maybe one third full... only maybe 7 lettuce leaves, and the rest of the ingredients were sparse. The extra items I paid for were not there! In fact, the amount of the usual ingredients were lacking!

I paid almost 19.00 for a drink and this salad and feel like it was a huge ripoff!

Additionally, I had the baguette which is suppose to be one-half; it looked like it was only a third of the loaf and not the half. Such a disappointment! I've been a frequent customer at this Panera but after this last experience, I won't be eating there again.

Desired outcome: I want my money returned that paid for this meal.

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Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

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Customer Service

+1 (314) 984-1000

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Legal Department

+1 (312) 629-7219

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Media Contact

+1 (724) 650-5495

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Manager

+1 (303) 356-8374

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+1 (314) 984-2444

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Panera Bread emails

panerabreadcustomercare@panerabread.com

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Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

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