CB Fast Food Chains Panera Bread Complaints #22-41

Panera Bread review: Cleanliness and customer attention

Niebla of San Antonio, US

Jul 20, 2023 9:08 pm UTC

I visited the Panera Bread located at 8235 Agora Parkway, Suite 115, Live Oak, TX, 78233 at approximately 1:30 pm today. The order process seemed disorganized, resulting in slow processing of customers. The line grew while we were waiting to be served.

While waiting for our order, I had to use the women's restroom. It was disgusting. Toilet was gross. Trash on the floor. No paper towels to dry hands. I was astonished at the state of the restroom! In addition, tables had not been wiped down after customers ate and chair seats were torn. With the cost of sandwich purchases and the advertised quality of your foods, I expected better than a "McDonald's" setting inside your restaurant.

I have visited many Panera Bread restaurants around the country, and chose to go to this one today because of my previous experiences at other restaurants. I was totally astonished at the condition of this restaurant. I only hope the handling of food products is not anything like the condition of the bathroom and tables.

Desired outcome: Please monitor this restaurant and get them back up to your standards.

Keywords:

chair seats customers line order process paper towels restroom tables toilet trash

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Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

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Customer Service

+1 (314) 984-1000

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Legal Department

+1 (312) 629-7219

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Media Contact

+1 (724) 650-5495

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Manager

+1 (303) 356-8374

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+1 (314) 984-2444

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CEO

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Panera Bread emails

panerabreadcustomercare@panerabread.com

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Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

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