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Optimum / disconnect service

United States

I called to disconnect my service today but Optimum forces you to continue to pay for a service to the end of your billing cycle whether you need the service or not they claim it's on your statement but I think it's poor business practice to extort money from someone who no longer needs your service and the representative I spoke to did not take ownership of his companies policies

Gl
Apr 15, 2019

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