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Optimumbilling

My dispute is that I moved out of state at the end of July and I called your local number to cancel service as of 7/28. I called on 7/22 and now have received a bill for July and August, I returned the equipment and was told no balance was due. I now was sent to collections for $40.00 as if 7/28 it's 10/2 and I'm sure if I could speak to a human we can get this issue resolved, numbers I tried alot of them go to payment options. I tried to speak to a supervisor but s very rude and disrespectful CSR refused to transfer me over. I can't believe you put a long time customer on collections for $40.00.

Bf
Oct 02, 2019

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