Olive Garden / no handicap courtesy
To whom it may concern,
I have a huge complaint with Oliver Garden at 700 N Central Expy, Plano, TX 75074. My family and I decided to go to Olive Garden to take our mom out for Mother's Day. My mother uses a walker and also uses an oxygen tank that is stored on the walker. Once we were seated the waiter came to our table and stated we were needing to move because my mom's walker/wheelchair was in the way and causing issues. We had informed the waiter we were just seated and we were not going to move. The waiter comes back with a manager and she stated we were being moved. So we moved to another table. The waitress informs us if we can move my mom's wheelchair because it's in the way. I informed her, we were not going to move it because it has her oxygen tank in there, If she couldn't work around it, we would just leave.
My concern is how we were treated and how Olive Garden did not care or cater to my mother's disability. We didn't complain to the manager due to fact they are the ones that moved us. From the experience we had at Olive Garden shows no integrity or compassion for handicap people. It just seemed we were an inconvenience. I assure you, my family and I will never come back to any Olive Garden at all. This is not the way my mom should have been treated especially it being Mother's Day. We could've gone to another restaurant that was cheaper and better service than what we received at this Olive Garden. It was unacceptable service and I assure you, we will never be coming back to Olive Garden. Olive Garden needs to realize this is a HUGE issue and was very uncalled for.
Former Loyal Customer
More Olive Garden Complaints & Reviews
- Olive Garden - cold food, management 
- Olive Garden - food poisoning 
- Olive Garden - manager was not professional 
- Olive Garden - pork in the meat sauce 
- Olive Garden Restaurant - food poisoning: stuffed mushrooms!! 
- Olive Garden - take out
- Olive Garden - yonkers cross county location
- Olive Garden - chicken
- Olive Garden - mixed up the orders - ordered vegetarian and got chicken
- Olive Garden - poor quality/service in johnson city, tn