Office Depot review: customer service

To Whom It May Concern:

As a longtime customer of Office Depot, I have always been satisfied by their customer service and diligence; however, on the day of September 21, 2019 I was treated with the upmost worst, ill-mannered, impertinent, impolite, inconsiderate, and thoughtless disregard by employee Alyshia Rego at store #597. On this day, I went to purchase newly designed business cards. I filled out the necessary forms and waited; however, I was ill and feverish, so I asked another employee to disregard the new design and hand me 100 of the old cards. Ms. Rego, having absolutely no say in my business as another employee was taking care of me, had the nerve to say I was being rude to the employee and "fresh". This outrageous comment had me flabbergasted. For an employee to be so disrespectful in a place of service was absolutely insane. For one, I was not arguing with anyone prior and I was very appreciative of the young woman who was helping me at first. As an immigrant of Iranian descent, I could tell that Ms. Rego was being very hostile towards me based on my voice and appearance. As an Immigrant to this country, I have sadly been treated this way before and will absolutely NOT tolerate this. I am a loyal customer, loving citizen of this beautiful country and deserve to be treated with respect just as I will treat others. Ms. Rego's obnoxious and un-excusable behavior towards me has completely ruined my relationship with Office Depot and it is with full sorrow I say that I will no longer be a customer there. Ms. Rego does not deserve to have any job in customer service as she is a nasty, vile and discriminatory person. Her attitude towards me has filled my heart with despair as I finally see this country has digressed into what it once was. To store #597, your lack of judgement in hiring such an incapable person terrifies me and I truly hope you soon come to your senses on handling this employee.

Former Customer,

Heidi Dilmaghani