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Office Depot

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3.2 12 Reviews 363 Complaints
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Office Depot Complaints Page 9 of 19

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9:39 pm EST
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Every time I go to this office depot, I don't know if he is the manager but on the name tag it says Stephen. He is not professional to me as a customer it just seems like he always has a attitude or he is aggravated when he has to approach a customer. His voice is loud and he does not have a friendly customer service. I just feel if you are going to work in...

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3:55 pm EDT
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I reported to "Liz" the supervisor that my cards had been destroyed (by her) according to the General Manager. They were my personal study cards that I purchased from amazon and that the store would need to reimburse me for them. I called her again on 8/31/2020 and she stated that she would not be reimbursing me. I think that since my personal study cards were destroyed that I purchased with my own money, I should be reimbursed

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11:17 pm EDT

Office Depot Unconstitutional tyrannical face diapers

Face diapers are not law! You are violating individual constitutional rights, the civil rights act of 1964, and are complicit in the most calculated scamdemic plandemic disinformation fear mongering campaign to ever be perpetuated on the public! Shameful! What a disgrace. You caved to the luciferian illuminati parasite scourge nwo pedovore cabal.

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4:13 pm EDT

Office Depot Ordered a TV. Still have not received it

I ordered a tv on June 27, 2020 with it said to be arriving on July 9, 2020. Mind you, when I ordered it said it was in stock. I checked up on my order about a week later, closer to the delivery date, it stated it was still processing. So i contacted customer service, and they guaranteed me that it would be in by 5pm on July 9th. July 9th came and nothing was delivered. After going back and forth with customer service, customer resolution, and the virtual warehouse and getting run around after run around, I was told it would be back in stock on July 24, 2020 and that I would receive it would ship out the following Monday, July 27. Today is July 27, 2020, and Have received an email that stated it would be in stock on August 5, 2020. Now I have to wait longer ? This is not acceptable at all.

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4:33 pm EDT
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I went this morning for fingerprinting at office depot in brooksville. A very rude "manager" was there to take care of my fingerprints. He didn't want to touch my passport or driver's license even he had gloves. I felt not welcome (maybe because of my accent) and he had an attitude with me all the time I was there. He treated me like he was made me a big...

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7:17 pm EDT
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I was in the El Cajon store today and there were not many people in the store but I saw three customers not wearing a mask. When I saw an employee i told him my concern, he ask if they had come within six feet of me. I responded no but that they were suppose to wear a mask. He ask me why, I responded per the governor of California that it is required when...

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5:04 pm EDT
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I frequent Office Depot before the pandemic, so naturally it was my first stop to get printing paper and get a extra copy of my income tax, that needed to be mailed out. I go in and pick up the paper for my printer then I go over to the copy center and they have a sign that reads "5$ minimum Order". The worker said you can use the self service copier. I say...

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11:01 am EDT

Office Depot Delivery employee

ACCT #[protected] / Encompass Medical Group - Northland
Order Numbers: [protected]-001 P; [protected]-001 P; [protected]-001 C; [protected]-001 C; [protected]-001 C

The delivery driver for above deliveries has been physically and verbally aggressive and threatening to our staff! I have called office depot customer service and instructed to file complaint online. This needs addressed asap! I am requesting a different delivery driver for our office! We have never had an issue with any other driver and have been happy with our service until now! Until this issue is resolved, I will have to order from alternate companies because of the aggressive behavior of the delivery driver! I am unable to communicate his name because of the above - he refused each time during his aggressive behavior! Thank you.

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9:42 pm EDT

Office Depot Jerk Manager Raymond at Crossroads Store in San Antonio

This manager - Raymond - acts like he's on some power trip every time I see him at the store. One time I was shopping and he asked me repeatedly if I was the one who had parked my car in a "Do Not Park" place and then he acted suspicious when I kept deniying it. He had no sense of how he came across to me as a customer. Its more like you walk into some military installation or something with him. The rest of the help more or less act unfriendly as well. They seem bent out of shape to be working with the shut down but they forget about how the customers feel bad as well. Today I was going to buy something and he came running after me to tell me to put on a mask - apparently a new policy that he said was posted on the door that I had not noticed. I told him I didn't have a mask and he was about to check me out for the boxes and I suggested that they put the sign on the front door when I looked and saw it was on the side of the door. He insisted it was on the door itself. It wasn't. At that point I just decided I am not shopping at a store with such a controlling, unfriendly atmosphere to customers by ignorant managers who never smile or set a good example for employees who also act the same and who don't know the side of the door from the actual door. I just left without purchasing anything. I have spent thousands of dollars in that store. With this shut down I have been pushed to the limit like a lot of people but this guy has had his trip going since before that time. He has the wrong attitude to be a manger in my opinion. This is the store in San Antonio by I-10 and Crossroads Mall.

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Amber Strain
US
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Dec 23, 2020 2:25 pm EST

Everyone knows with Covid that you should be wearing a mask. Knowing that is whats recommended you should have known regardless.

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O
5:50 pm EDT

Office Depot shredder by Ativa

Shredder was given to me as a gift, bought 1/4/2020, received 1/9/2020. Used twice and on 1/20/2020 didnot work when tried to turn on, call the number the booklet told us to do, emailed receipt to Teresa 1/22/2020, told I would receive information about shipment in 5 to7 business days, 2/9/2020 emailed her that I had heard notthing. She emailed back that it was out of stock and would be end of March . I contacted her 3/17, and again on 4/7, on 4/8 she responded that the item would be 12 more weeks. I called the store and they have the item in stock. Why can't they send it from the store? I know this is a bad time for the world but my daughter still spent $ 200 to give me a gift. The company can fix this with a store exchange. I think when we are being told to change everything we do the store should also work with this. Never shop here again, and I have purchased 2, yes 2, computers and a printer from you in the last 2 years.

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12:00 pm EDT

Office Depot Sick Employees

I went to 3 Florida Office Depots yesterday.
There were employees coughing and i believe sick in each one.

With this virus going on, shouldn't there be more precautions for customers?
Employees said they had no gloves, masks, wipes, or sanitizer and that they are constantly handling dirty cash!

WHAT!

And now I'm sick too?

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11:39 am EDT
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At approx. 6:35pm I went to Office Depot Max Located at 7074 Siegen Lane Baton Rouge, La. 70809. A Young lady by the name of Brittnay, I believe her name was, was assisting with a customer in the back of the store at the cutting board, she told me she'll be right with me. Meanwhile, I stood by the registration counter to wait for someone to assist me in a...

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4:02 pm EDT

Office Depot can't place order???

No one answers phone/ all I get is

Officedepot.com - taking care of business. Office supplies, furniture, technology & more!
We're sorry. We are unable to process your last request.
Rest assured we are working diligently to resolve this issue. If you would like to place an order by phone or speak with one of our customer service representatives please contact us:

Call 1-800-go-depot

Reference number: 18.370f2417.[protected].2e972cda
Copyright © 2012 by office depot, inc. All rights reserved.

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3:52 am EST
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Saturday February 22, 2020 I went into store in Fort Smith, Arkansas to get three sets of books spiral bound. Two books together had a height around 1/2 inch, two sets, and another quite big book. When I went in for help around 6:30pm, the girl behind the counter said she would not be able to help because she had a project to work on. I told her I could...

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2:52 pm EST
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On December 3rd 2019 at 8:10 am store #271 2414 Pass Road, Biloxi MS 39531 my wife and I walked into Office Depot and ask the gentlemen behind the counter if we could get some help in about 5 minutes operations manager Shawn walked out and stood at the end of the isle did not say a word until I ask him what printer uses the less toner because I was buying...

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6:15 pm EDT
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Office Depot rewards

The rewards system is such a scam! I had not received my rewards for a year, and when I contacted customer service they promised to apply them to my account. They never did.

I also participated in their ink cartridge recycling plan which promised $2 in rewards for each cartridge turned in. What their sales associates don't tell you is that you ONLY get the rewards if you spend $10 in the store that month.

They have given me the run-around too much to continue looking the other way. No wonder they are closing stores left and right. I'll take my business to Amazon where the prices are cheaper anyway.

Good riddance!

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4:24 pm EDT
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Today 10/2/2019, I went to the copy/fax service area and the Manager Hope was observed speaking to another employee. I stood at the service desk, 3 feet from this manager, waiting for assistance; however, she continued speaking with the other employee, never addressing my presence as a customer. The other employee did interrupt her after awhile, & said...

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5:19 pm EDT

Office Depot customer service/billing/management

We are a non- profit business who spends $1000's of dollars with Office Depot.
We have 9 accounts all with separate tax ID's.

We were told we were caught up on all accounts, then all of our accounts were put on HOLD, we inquired about it when we were unable to process orders and were told that we did have past due invoices on 2 accounts after all, frustrated after we were told our accounts were in good standing, we immediately sent payments for all past due invoices that were sent to us at that time. We were told to scan the checks to them and this will release our accounts. Then that never happened. We were then told...oh no we have to have the checks in hand. We had already mailed the checks, it took them 2 weeks to process the checks and our accounts remained on hold, numerous emails, calls to numerous people have gotten us nowhere. Each person tells us something different. We have been told that our checks never cleared yet when we provided the cleared check info that story changed quickly. Then we were told they cleared but we still owed $67.00 and were then sent to another dept. That dept said that we did not owe $67.00 but we had a credit for that amount. I asked why are all of our accounts on hold when you owe us money? For over 3 weeks now we have gone back and forth and been told different stories by different employees. We are beyond frustrated with Office Depot because this is beyond ridiculous for a large company to be so unorganized and game playing. I do not recommend Office Depot.

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6:29 pm EDT
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To Whom It May Concern: As a longtime customer of Office Depot, I have always been satisfied by their customer service and diligence; however, on the day of September 21, 2019 I was treated with the upmost worst, ill-mannered, impertinent, impolite, inconsiderate, and thoughtless disregard by employee Alyshia Rego at store #597. On this day, I went to...

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9:59 pm EDT
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Im not sure how long its been, but, I was sent a defective computer, that had been lost... Its never worked properly, it becomes unresponsive everytime I attempt to use it.. The photo program is garbage.. And defective.. It has copied my photos 10plus times in a row, then again in other "folders" this computers provenance is an absolute mystery.. To not...

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About Office Depot

Office Depot provides a wide range of office supplies, furniture, and technology products. They offer printing and document services, as well as facilities products. Customers can shop online or at various retail locations. Business solutions for companies of all sizes are available.
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