Norton review: Norton contractor Microtech Services LLC (877) 8545-0260

My pc was hacked into 04/04/2025. I called Norton Customer Support and spoke to someone James Walter. I thought I was speaking with Norton; James really pressured me to purchase "Norton Advance" because "the subscription I currently have does not block malware or other threats". It wasn't until today that I found out they were contracted to take care of removing malware and other technical issues for Norton. After three attempts I spoke to the same John today and requested a refund. My subscription with Norton expires in May 2025 and I won't be renewing it. I've researched and spoken with users of NordVPN and it's rated as one of the best. I've been with Norton for over 10 years and to call Norton for something as serious as a virus and be forwarded to an outside contractor is beyond belief. Also, in all of those years I've never had my pc hacked so this makes me wonder how legit this whole contractor business is. I will be calling my bank within 24 hours to make sure my money is returned.

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