Mountain View, California
United States - 94043
Today I received a call from an ***** asking me when I am going to make payment again. I mentioned the fact that I had questions regarding the statement to which I was told that I will receive a summons in two weeks and the call was ended. I short while later I received another call by another one of them, I requested the name of the person that had contacted me earlier, the response was that 'he' the person on the line was the first person to phone me today. I again asked who the rude person was that had phone me earlier to which the response was 'Tammy a colluege of mine'. I questioned the caller about the interest that I was being charged and I received an answer of 23%. I told the caller that the original amount was R 8300.00 opening and that I had already paid R 9500.00 to date I was told that there is only another R 3700.00 left and that I should pay this. I told him that I was going to seek legal advise.
I ended the call, He phoned back again and I advised him that I had no more to say to him at this time. I received some sms messages stating the sherrif will be visiting me shortly.
1 year ago I responded to a notification that my Norton anti-virus protection was out of date by renewing it...
Placed order np19065667
On 1/11/11 order confirimed had it downloaded, and it said it was deliveried, but today a message came up on screen saying, I had only six days till my service would be droped. please cancel the above order and the charges to my credit card.
H. wynn pletcher
the norton annual renewal norton.com ca bill my cridet card without letting me know my name is johnny cruz and my E-mail is [protected]@guam.net
I've been a customer of Norton for 2 years and never had a problem untill today. I called the customer support number and asked for help. The woman on the other end of the line was from another contry and i could baerly understand her, I told her my problem and she said that they could fix it when I pay $99.00 more. When I told her that I already paid for their sevice she again said that if I wanted help I'll need to pay $99.00 So I hung up, She called me back and told me that I was rude and hung up on me. So I called and asked to speak to someone in charge and a man by the name of Mike got on the phone and asked what my problem was and when i told him he asked is that all i wanted and hung up... I will never deal with them again and will look for a better protection for my computer... DO NOT BUY ANT NORTON PRODUCT.
Norton Law Group... Did you know he goes by a few names to try and get away from the bad rap he gets?...
1.09.2010 в 15.53 ( Моск. ) у меня с карты " Виза " не санкционировано было списано 60, 86 евро за какую то покупку NORTON годичное продление.
Что можно сделать, чтобы вернуть денежные средства ?
Norton had sent me an e mail ref renewing my subscription this i have done thinking i would only pay the normal cost of about £34.00 i have now found out that they have charged me £64.99 without informing me how does one contact this company to get a refund of a least half. when i spoke to someone from this company i was directed to a call centre in india this was a total disaster as the person i spoke to couldnt put two words in english together totally dissatisfied with Norton please help [protected]@tiscali.co.uk for reply HELP
The complaint has been investigated and resolved to the customer's satisfaction.
My name is Steve I was refered to Norton law Group by a friend and Norton law didnt Do Anything to Help Me Keep My House they just kept taking money from me and never did anything and they are still trying to take more money.They Took 5800 from me and I told them that I want my money back because they werent doing anything and they only offered me 1400 back. The person who refered me lost 4000 from Norton Law and they didnt do anything for her
All I want is my money back from them and they refuse to give me it back
There the reason im losing my house they never helped me at all except to give me the run around
Also when i called the bank the bank never even heard of them
Norton law group doesnt care about the people all they want is there money
I hope this message that i WROTE speaks a message to everyone not to go to Norton Law Group
I upgraded one of my computers to Norton 360 V4 to evaluate the performance against the older version, 360 V3. The issue I have now with V4 is the amount of spam I receive. V3 running on the other computers has a fraction of the spam and I mean 1 spam email compared to 10 or 12 spam emails with V4. I contacted Norton support. What a joke. I have had a number of emails (+8) or so saying they will contact me. No one has contacted me. I have been on Norton Support live chat when the person you were chatting with just ups and leaves the room. The reference numbers I have been provided have been noted as resolved and yet the problem still has not been addressed.
I have looked at as many Symantec web sites as I could find and conclude Symantec has no avenue to receive formal complaints from its consumers. This is disappointing considering the size of the organisation as how do you provide a quality service when you don't have any feedback or measuring tool from your consumers on an on going basis. I did receive a Symantec customer survey and was accurate in marking a very low score for customer service.
What next? I am reviewing the product as it comes up for renewal in the next couple of weeks. It looks like no services look else where. If any company out there believes they have a better product with back up customer service, please let me know. I would be interested.
Norton Antivirus 2010 is a virus in itself and the company refuses to admit it. Before receiving the Norton Antivirus 2010 my computer was working fine and since the attempt to install the program, my computer has refused to come back on after the install needed to shut-down to restart, All this was being done robotically by a "so called technician". The company ruined my life. I know that's harsh but its true. I can not retrieve my work that was stored on my tower, I can not turn my computer on any longer. The program is a sham a waste of money and I cant believe Norton would be so unhelpful to my problem that THEY caused. I am going to try to start a case against the technician Uday Raj and the other tech. I hope it goes well. I am disappointed in the Norton's Software Company treatment of my computer and of me. You know was said as an excuse to me "it was a coincidence" What kind of inpropriate behavior is this.
Norton Antivirus 2010 is a Virus.
A hard working disappointed student
I requested via internet an upgarde of our norton virus protection chose a 2 year plus and was charged to my visa $124.94 - this was correct
I have recently been charged another fee for a years cover of norton virus.
This has occured perhaps because - I received a note saying something about same computer but different identification??
Can you look into this for me please. As I appear to have a double up of coverage.
I got an email telling me that my service with Norton was about to expire...then there was a charge on my...
Do not give norton law group any of your money, hi im rick I went to norton law group for mortgage...
They are fake and make stuff up like they are trying to help you but in deed they are stealing your money and not doing anything. You call your bank and your bank has no info that the norton law group has called. They do not do anything that they promise. Please do not use them. We were so desperate because we could not pay our mortgage in the interm we turned to them and they ruined our credit and caused us to go into foreclosure i'm about 30 days away from losing my home. They really keep you going and say that the bank requested more info but when I called my bank they never requested any info. They had us fooled
I was trying to download the Norton anti-viris program on my computer and it didn't load. Also, the...
I just saw on our bank statement that you deducted 69.99 US Dollar for a Norton Anual Renewal. I want to cancel my annual subscibtion as I no longer have a regular pc, which makes the use of Norton unneccesary.
The Credit card it was deducted from was a Visa card number 4003 [protected] . The name on the card is Gaukhar Balykbayeva, 9B Stapaev str, flat 39, Almaty, Kazakhstan.
Please take notice and cancel our subscibtion.
Please send me a confirmation that the subscibtion is cancelled and return the money I paid too much to the above mentioned credit card number at Kazkom Bank, Almaty, Kazakhstan
Hopefully this problem will be solved now,
my email: [protected]@hotmail.com
After purchasing norton anti virus protection on line, i noticed on my credit card the amt. of $49.99. i did...
My bank account was debited not just once but three times on the same day by norton.com for $145.32 each time totaling $435.96. I have never ordered anything from norton.com and have no idea how they got my debit card number. I filed a fraud charge through my bank and was told it would be 7 to 10 business days before my account was credited. If the fraudulent charges had been $500 or more it would have required a police report.
Norton has charged my credit card for an annual fee for the past two years. The problem is, I purchased this product once, 8 years ago. Last year, out of the blue, they started charging me an annual fee even though I haven't used the product in years because my computer tech said it is absolute crap. I think they are just digging up any old credit card # they can find and charging it. You can't reach them through their phone #, they just keep you on hold. I reported them to my credit card fraud department and I also had to change my credit card #. It was the only way to get them to stop. What a scam and a fraud.