Nordstromvery disappointed

M
This review was posted by
a verified customer
Verified customer

I ordered a pair of shoes from Nordstrom as a gift for my husband. When my order finally arrived I was very disappointed since the color was absolutely wrong. I immediately contacted their customer service and asked for an exchange. They said that I have to send the shoes back. I checked the package and didn't find a return label! I contacted them again and they said that without a label the cannot accept the shoes. I am very disappointed! They sent me wrong color shoes and forgot to put a return label. I'll never order anything from them again. I'm very disappointed with their absolutely unhelpful customer service. Shoes a nice, but color is absolutely incorrect.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.