Nissan Of McKinneyunresolved complaint

I am the owner and General Manager of Nissan of Mckinney. I see we have one complaint and I have taken every oppurtunity to contact complaintboard.com and the customer to resolve this complaint. I am posting this on the board to hopefully get a response from the consumer or this website and encourage all customer with any issue to please contact me for possible resolutions and explanations. I can be reached at [protected] and my name is Chris Godwin

Responses

  • Dw
    Dwronged Sep 01, 2011

    I tried several times to contact u and Tracy and Vincent would not let that happen I was lied to several times and sold a lemon!!!I may look stupid but am a hairdresser in Allen and live in McKinney which simply means I live near ur business and have a big mouth if they hadn't lied to me and intimidated me it wouldnt be so bad I am extremely disappointed in your staff and if u are a smart business owner u already know ur staffs very shady but the truth will come out in the end won't it

    0 Votes
  • Dw
    Dwronged Sep 01, 2011

    And Preston sold me the Nissan sentra 2007 and lied about the entire deal with the help of mike in finance of course not even 2weeks ago I have never been treated more poorly if u really want to resolve this issue ur sales guy Preston knows exactly who I am. I can only assume u take responsibility for ur sales guys and what they are doing since it is your company how very sad god gave u that company and ur slapping him in the face with all the shady lies

    0 Votes
  • Jh
    J Herring Oct 15, 2011

    I've got one for you... Nissan of McKinney Body Shop Nightmare - My retired mother was visiting from Oklahoma and had her new 5 month old Nissan Altima damaged by the hail storm that hit the metroplex in April 2011. It is now October 14th and she still does not have her car back. Nissan of McKinney has now had the car longer than she has owned it !! She has been promised several times over the course of the 5 months that the car would be ready, though each and every time the promise date has turned into "it will be ready next Friday." We actually picked the car up at one point because it was "finished" and could not believe the horrible condition it was still in...runs in the paint, paint bubbles, trim hanging off the car and the list goes on and on for two pages. Too many pictures to post. Having said all this and to add to the frustration, this dealership has been unprofessional and down right rude from top to bottom. I see in an earlier post above from the owner / GM Chris Godwin giving his phone number to resolve complaints...big waste of time.

    0 Votes
  • Rb
    R. Booth Mar 14, 2013
    This comment was posted by
    a verified customer
    Verified customer

    My wife bought a car from and the finance department lied about what they were selling us . We showed up for our prepaid maintenance and we were told there was none. They don't return our calls which is unbelievable.

    0 Votes

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