Nissan reviews & complaints 793
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horrible service
I had a similar experience with Jim Castelli that guy is a total ###. Last year during the cash for clunkers program I purchased a Nissan altima coupe. Jim Castelli said that I will get the $4, 500 back for my clunker trade in when the dealership got the $4, 500 reimbursed from the government. After one week I found out that I was supposed to get the $4, 500 taken off right away but when I confronted him about this he said that there was no record of me ever turning in a cash for clunker vehicle and that I was never owed $4, 500. Pissed off I went to the Better Business Burro and got a lawyer, when they got the call from my lawyer Jim Castelli said that he had misplaced my records and gave me my $4, 500 the next day. Jim Castelli is a true dirt bag and I will never buy a Nissan or let anyone I know purchase a car from Great Neck Nissan as long as I live.
worst of the worst
talk about ### of the earth, these guys take the cake. They are all about deception, Be Careful, as a matter of fact don't ever, and I mean ever go there. Pieces of crap: John Farley, Anthony Panarella, and the twenty people who bully you with lies. Go Screw Nissan of Queens. The Nissan Corporation should ban these guys from selling cars.I have a little present when I go to sue them. They never even got the lease signed. But I am sure the feds will be pissed when they discover Nissan of Queens fraudulently photocopied my name on to a lease. Rot in Jail [protected]@%bags
Nissan of Queens Eggs on their faces.
I scheduled an oil change for my 2010 Nissan Maxima for 3:30pm on November 25, 2014 at Nissan of Queens located at 84-24 Rockaway Blvd Queens, NY 11416. I was held hostage from 3:30pm to 5:30pm without any oil change done. Nissan make good cars but Nissan of Queens Repair Services is operated by ###s that have no respect for customer time. If you don’t believe me then read similar reviews on yelp, google, and all over the web. This is a big sham.
changed price on vehicle after agreement
went to dealerfor a 2007 nissan gave me price gave them 100'00 deposit the sale's man came back out and they bumped the price up 2000'00 dollar's and told me we have no deal and told me to go ### myself after i spent all day there and went and got the cash and all what i don't understand is why tell me one thing then come out and increase the price 4 the truck i think they call them scammerscan you help me get some justice in this situation
The complaint has been investigated and resolved to the customer’s satisfaction.
this same situation just happened to me, they agree on one price - I gave them 500$ deposit and sign an agreement and they called me the next day and told me that they cant do it.. after spending 5 hrs there.. I dont understand what is wrong with those people... They just trying to SCAM people... Horrible experience!
deceptive pricing
In the market for a used car. Researched the car on cars.com. Found the used car and the stated list price for sale. Went to the dealer, was shown older model years at higher prices. Pull out my cars.com ad and showed them the car that I wanted and the price that it was listed at. My luck, they did have the car. Sales Manager came back with a higher price? The car listed at 11, 440 and the dealer stated that it was now 12, 365. They explained that the price listed was the price that they had paid for it and that it had gone through their garage so now the price was higher? Bait and switch scams from car dealers have been used in the past but never really got to experience one until now. Walked out of the dealer and stated that if you list a car at a price, be expected to sell the car at that price. Thanks for wasting my time Nissan of Corinth (Denton).
The complaint has been investigated and resolved to the customer’s satisfaction.
car purchase
Car dealers often get a bum rap as being a bit sleezy, but in this case it was true. First, I was sold a used car under false pretenses. ABS was an important option for me, and the dealership assured me the car had this feature. It did not, which I realized a few days after the purchase. I asked the dealership to unwind the deal and give me back by trade in. They would not. My only recourse was to trade this car in for another, which of course ended up costing me a lot more money.
In addition to false selling, the delivery process was a nightmare--poor customer service from start to finish.
The complaint has been investigated and resolved to the customer’s satisfaction.
false sells
we went there on july 1 to buy a car...we were there for like 15 minutes and then the salesman came out and said it was approved now to pick out what we want...after the salesman came back he then told us we would need more than our 1991 buick as trade in so we talked and then gave them all the cash we had which was 100.00 and then gave themm our credit card and had them take and put 200.oo on the sale of the car also...well he finally did come back we picked out a hhr and then he said all was ok lets do the paper work ..we went to the finance dept and they said they had to record it all and then jerry signed like 20 or more pages then the manager came in and signed off on it and we got to drive off in our new car...we was so happy cause we had a new car to go on vacation with in 2 weeks ...well july 8 came they called said we needed to come in and sign more papers jerry went...was there almost an hour then the salesman came in and said im sorry we got to have the car back...of course jerry was angry they gave us back the buick but they to this date have not gave us our 100.00 cash or 200.00 credit back on the credit card they are avoiding our calls and no one seems to not know what is going on down there...they trick you in to buying something then do this to you? thank you for ruining our vacation you have our cash and our credit card tied up so we get to go nowhere thanks to you!
Have went back for the 3 rd time to get my money back... No one there is willing to help in fact they were very rude I lost my temper and they then called the mesquite police and had me removed without my money again... Stay away from them they are indeed a bunch of crooks thieves and liars even the mags there... They refuse to take our calls as well... They hang up on us... We need help... Please!
My name is Kimberly and I bought a 2017 Nissan Sentra in October 16, 2017. After I had the car just 3 months my engine light came on and I took the car immediately back to Trophy Nissan where we purchased the vehicle that was on Febuary 9, 2017 and all they did is check the car and tightened my gas cap and reset the light. Well on Febuary 14, 2017 the engine light came back on and I took it back to Trophy Nissan and they checked it out again and the report says they found cylinder 3 misfire three times ago they said engine is running fine and they sent me on my way they didn't do anything at this time. Febuary 17, 2017 the engine light once again came on and once again I returned directly back to Nissan. They checked it over again where they found the presence of coolant leakiung into the head gasket. Before the cars first oil change only 3, 677 miles on the car and they are having to go into my motor to fix this. Ok to my knowledge they did not send the head in to check to see if it was warped. I also had some other issues with the car the electric fuel pump went out. Now its 2017 and my engine light came on around the 1st of May. First I take it to an auto store to verify the code and they said it was the Intake Valve Timing Control Solinoid so I drove the car over to Trophy Nissan for them to check it out and yes that was what was wrong with the car or so they said. Ok I get a call from the a day or so later and they proceed to tell me that I have a crack in my Head Gasket ok I immediately contact the Consumer Affairs at Nissan to file a complaint because I believe this issue is from the original issue I had from the beginning and they approved to take $500.00 off the 1, 351.77 that they quoted me to fix that problem. A few days later I get another call from the service department at Trophy Nissan and they tell me not only do I have a cracked Head Gasket they had sent the head off to be checked to see if it was warped and in fact it was warped and the block also is warped and has a crack it in. I believe that this problems began back when the presence of coolant was in the head gasket and leaked down onto the head and caused it to warp and caused the block to crack and the head to warp. So now I need a new engine $4, 500 to replace it. Now the Consumer Affairs person is trying to get me some help and frankly they are not wanting to help us. I have researched these cars even on their own Consumer Affairs page where other customer have had similiar or the same issues that I am experiences at this time. I also know that the 2017 Nissan Sentra is ranked the worst year model in this particular car. What I would like to see done in this situation is for Nissan to take responsibility that this car came from the manufacturer with a major defect with the head and block problems the leaking of coolant into the engine which resulted in me now needed a new engine. I want this replaced because its their vehicle and it came to us off the showroom floor with a major defect. I do know that the Nissan Corporation is aware of these issues concerning these Sentras and they refuse to help their customers. Which leads me to believe its only about lining their pockets with money and the heck with the customers who by their products and pay hundreds of dollars holding the bag. I need help now will you give it to me.
inquired about 2 preowned Nissan Titans through their website. A salesman responded and said the trucks were available (this was on Saturday). I took off work to go in on Monday. I checked the website on Monday morning, before I drove the 50 miles to the dealership, and the trucks were still listed on the website. Ok so I get there, the salesperson I spoke to initially was not there so I had to speak to someone else. As soon as I get there I don't see either of the trucks. They do some checking and tell me the trucks were sold on Saturday. I got really pissed and told them about the trucks still being on the website that morning and that I drove an hour to get there. They give me the run around and say they may have some similar trucks. After waiting for about 20 minutes they pull out a truck that it not even close to what the other were but said they would sell it for the same price. It was a different color, had 15K more miles, was the top of the line model and was 4x4. So I drive it and the suspension sqeaks evertime it went over a bump and one of the back doors would not open. So I tell them to see what kind of deal the can make on it. The come back with a price that is $8, 000 more than what the other trucks were listed as and offered me $4, 000 less than what the original salesman told me they could give me. I blew up and got extremely pissed. The salesman said the prices listed on their website did not include a $2, 000 "reconditioning fee" and a $1, 000 "Nissan certification" fee. I told them I have never heard of anything like that before ( I have bought around 10 cars/trucks in my life). Plus that has to fall under some sort of false advertisement or something. That would immediately add on $3, 000 to any car/truck listed on their website. I was furious. My wife had to settle me down. Then the salesman dissapeared and a "Sales Manager" came out being all nice and giving me the runaround saying they had a truck that just came in on Saturday and it was in service having new tires put on it. So we sat there for 30 minutes waiting for them to bring it out. When they finally did. The truck looked like someone had driven it through the forest. It was covered in scratches and the inside looked like a family had been living in it. I didn't even drive it. I told them they would have to repaint the whole truck for me to buy. I told them to just give me the keys to my car and then I left. That was the most ridiculous experience I have ever had at a Dealership. It was a complet waste of 2 hours of my life. I would not go back if they called me and told me they would give me a truck.
muffler on brand new 2010 rogue
We purchased a brand new 2010 Rogue on May 19, 2010. Recently noticed the muffler looking like it was rusted. Took the vehicle in for it to be looked at, was told by the service dept and by the manager that nothing could be done. It was not defective in anyway but only discolored and therefore was not considered a problem. WELL, this is a brand new vehicle and in my opinion with a price tag of near $26, 0000.00 that the muffler should not look old, trashy and used ! the muffler is not hid under the vehicle and can be seen from the rear. I was told it was stainless steel. I don't feel like stainless steel should show signs of discoloration on a car that is brand new. I have only had this vehicle for a little over a month. I feel that the muffler should have been replaced with a new one. The dealership would not do it, stating the dark areas are weld marks. THIS IS NOT TRUE. It is more than just dark areas ! They said verbally it was discoloration. The form we states dark areas from welding. I was treated like royality until the papers were signed and the vehicle was mine.
The complaint has been investigated and resolved to the customer’s satisfaction.
bad parts
Issue with 2005 nissan frontier
Anyone else have this issue?
As of today 6/22 2010 - rebecca from nissan/ total customer satisfaction is looking into the issue - I thought it would be good to post my issue - in hopes of getting rebecca some more information regarding problems with the 2005 nissan frontier -
My issue is as follows:
My name is denise white and I am the proud owner of a nissan frontier 2005. I am the original owner and have maintained it beyond what was required. I used a local shop close to my work.
On may 25th, 2010 I had an unexpected failure with my nissan. I had the timing chain tension shoe break while driving. I lost oil pressure and the oil light came on. I immediately stopped driving and had it towed to leonardo
Automotive/frank wiebusch (7426 redwood blvd. Novato [protected] begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting).
In the last two weeks I have learned many things about the timing chain tension shoe on my nissan frontier 2005. nissan knew it was an inferior part with problems - and in newer trucks it is now fixed. I have a copy of the service bulletin documenting the issue (Ntb09-128). I do not understand why the known issue never became a recall. I even went into the dealership before my extended warranty was up and asked about the problem - and was told it was not my model and there was no recall.
Because the problem was not recalled my estimated costs to repair the truck is $4, 000 - $5000. my truck only has 79, 000 mileson it! I purchased the extended warranty and it expired 4000 miles ago. I really do not think this is fair - and I think nissan should stand behind my car and fix it - or pay to fix it
Because it was a known problem. I tried to go to the local dealership and was told very bluntly that they would not help me (Another reason I had to go to a local repairperson was because northbay nissan needs customer service training)
I have all records available.
I would also like to include a quote from leonardo automotive -
To whom it may concern -
I frank wiebusch, of leonardo automotive, as well as luke adams, have never see tthe sort of damage as pictured and described in our work order #52514, on any vehicle with the sort of maintenance history and mileage found my ms. White.
Evidence of this failure pictured is being saved in the process of the repair,
And all used parts will be returned at the end of the repairs.
There was also no indication leading up to the failure in which we could have
Foreseen this problem.
Sincerely, frank wiebusch, service adviser, leonardo automotive.
Wiash me luck! I have high hopes that nissan's total customer satisfaction dept will come through!
Respectfully,
Denise white
[protected]@jwsconsulting.net
The complaint has been investigated and resolved to the customer’s satisfaction.
scam artists
I am writing to inform you of my recent experience that falls into the category of poor Customer Service Management by Route 22 Nissan located at 399 Route 22W Hillside, New Jersey 07205. I recently went to purchase a 2010 Nissan Rogue S AWD at Route 22 Nissan. On Tuesday, June 8th I went to RT-22 Nissan and spoke with Gibril who is a sales associate at the dealership. I showed Gibril a quote I had received from another Nissan Dealership regarding a 2010 Nissan Rogue S AWD. The quote I received from East Windsor Nissan for a 2010 Nissan Rogue S AWD was 18, 143 Special Internet Price. Gibril was content on matching this price of the vehicle and informed me that if I do all the necessary paperwork, I would be able to leave with this car on the same day. I completed the paperwork with Nuno Ferreira who is the Finance Manager at RT-22 Nissan. After completing the paperwork, I was informed that the car was not available at that moment and was still in the process of shipping. He promised me the car minimum the following day or by Friday, June 11th 2010. I went back the following day and the car still did not arrive. Now Thursday came along and the car still was not available. On Friday I went to the dealership again and finally met with Joe Gorr who is the General Manager at Route 22 Nissan. He tried resolving the problem of the wait and explained to me that the car was in transit and there was nothing they physically could do to get it here sooner than at least another week. They provided me with a rental car until then. On Wednesday, June 16th, 2010 I received a call from Route 22 Nissan informing me that my car had arrived and I could pick it up in the evening. I went to the dealership that evening and picked up my car. I picked up my car and came home. I started going through the owners manual to see how the AWD function would work on the car. I noticed that the vehicle that I picked up did not have an AWD button of any sort. The next morning I immediately went to Route 22 Nissan to resolve this matter with them. I spoke with Nuno and told him the situation. His response was I only handle the finance paperwork, Gibril is the one who gives me a inventory number and I process the financial terms from there. So according to Nuno, he did not know what car he sold to me. I thought this was extremely unprofessional especially coming from a Finance Manager. Before closing the deal, my father and I had specifically requested a 2010 Nissan Rogue S AWD from Gibril (Sales Associate) and Mr. Ferreira. Mr. Ferreira then advised me to speak with Chiam (I might be spelling this name wrong). I explained to Chiam that I was provided the wrong car and did not close the deal on a FWD car. I closed the deal on a AWD car. He said that since Gibril was not in the office, he could not make a decision on this matter. He informed me to come Friday, June 18, 2010 at 10:00AM so that this problem could be resolved. I went there today at 10:00AM and experienced one of the worst treatments by a business in my life. First Gibril told me that I never closed a deal on an AWD car, that from the beginning he was talking about selling me a FWD car. I clearly showed him the paper with my quote for a 2010 Nissan Rogue S AWD and he still denied accepting to those terms. He then informed me that his boss, Chiam, was not in today. The same Chiam who told me to come to the dealership at 10:00AM so that we can resolve this matter. I requested to speak with Joe Gorr who is the General Manager for Route 22 Nissan. Joe declined to see me twice. Then the third time I requested the secretary to please inform Joe that I would like to see him. He basically told me there was nothing he could do about the situation and its not his problem to get into. I had to not solve the problem with the Sales Manager (Chiam or Mark, neither of whom was present today at the dealership). This was when I was extremely frustrated now. I informed my father of what was going on. He came to the dealership and gave Joe Gorr two keys to the 2010 Nissan Rogue S FWD that was given to me, and said this car belongs to you; this is not the car I purchased. Joe then threatened to have the car towed at my expense and have all penalties go under my name. Another Sales Manager named David had told my dad he would need to leave the dealership and threatened us by saying they would call the cops on us for Trespassing. This is not how customers should be treated at any business establishment. The experience with Route 22 Nissan should not happen to any consumer. Buying a car for the first time should be a great experience, however the employees at Route 22 Nissan has made my experience a nightmare. I have the 2010 Nissan Rogue S FWD still in my possession. They did not claim any responsibility on their end for the misunderstanding. They threatened my father and myself as if we were criminals trying to rob them of a car. I am left with a car that I did not think I was getting when I made my purchase of the vehicle. I closed the deal on a 2010 Nissan Rogue S AWD and not the FWD, which they provide me. Innocent consumers should not accept this kind of fraudulent behavior. There is no telling how many people they might have scammed in this same manner. WE need to stand up and stop businesses like this LIE, ROB, AND STEAL from innocent consumers.
cheats
The Dealers are the worst people around.
They are very unprofessional and rude. They are money minded and don't care for the customers.
They don't stick to their deals.
Make sure to get everything written down.
They force you to buy the car and once done they never get back to you.
The dealers don't have full information of what they are selling.
The service is very poor. You almost feel cheated.
I would suggest you to stay away from Pinnacle Nissan.
this is my worst buying experience.
Buy from any other place but not from here.
worst buying experience
pinnacle Nissan's tent sale, what a joke! I've been looking for a pathfinder for several weeks and found two at their lot. upon test driving and trying to bargain with the finance guy for almost three hours i left the dealership pissed that they wouldn't come down 20 dollars as far as my payments. so a week later i was invited to a tent sale that they would have me a car. so after six hours of jacking around and almost knocking out the finance guy because he wouldn't take" no" for an answer on the twelve hundred dollar extra extended warranty. and on top of that i bought the pathfinder that needed tires which they gave me a we owe for but come to find out they wont put the tires on until the deal gets funded as they say... two weeks later and I'm beyond pissed...
lied to when purchased warrantee
Never go to this dealership, Nemet Motors Nissan. They do bait and switch and lie to you. I purchased my used 2005 Nissan Armada from this dealer in 2007 and bought an extended warrantee with it. I was told to my face by the finance person (Seth Levit) when we purchased the car and handed paperwork to the fact that my coverage would extend to the electrical components; including the air conditioning, factory dvd, back up camera etc. When I started having problems with my dvd and back up camera, I was told that my warrantee did not cover those items. The page the finance person had me sign was not the security plus gold preferred plan I was showed paperwork for, but just the Security plus gold plan. One word different in the sea of papers you sign when buying a car. I was mislead and lied to. I have contacted Wayne Rawlins at the dealership for them to make good on this and they refuse. I will not ever go to this dealership Nemet Motor in Jamaica, NY again and may not buy Nissan again.
gary burney
My girlfirend was buying a used car and the deal was made mr. Burney said he would call us today but I didnt hear from him so I call about three time and my girlfriend call from work twice we finally got him around three when she got off work and he said she needed thirty five hundred dollard down along with her trade in that they was going to give her twenty five hundred dollar last night the deal was made he was just looking for a lower percent I have had two trucks from mike shad ford on blanding blvd if this the way business is done I want be doing it with mike shad this was monday may 31 around four thirty I went to the store and it was tuesday that we did the calling
safetyand warranty
My name is Leo Bray, and I am disappointed and very upset with Nelson Nissan on the care and maintenance of my 2009 Quest (5N1BV28V69N102394). In less than one year there are multiple problems that need to be address with the vehicle and the dealorship:
1. My wife went in for repairs to her car and was told that she would have to find a way to her job because the person who transports people didn’t leave until 8:00a.m. I have a problem with service telling my wife that, because she is a school teacher and has to be at work by 8:00a.m.
2. When she asked them for a car to drive they said no it wasn’t going to be there for very long. Which in fact it was there all day long. And they still were not giving her a way to work.
3. I advised my wife to go back and plead her situation with them. She talked to a manager and a car salesman which after pleading her case the salesman agreed to meet her at the dealership at 7:30a.m. and take her to school with the dealership agreeing to pick her up from school.
4. My wife and daughter arrived at the dealership at 7:30 waiting to be taking to school. My wife called me at 7:45a.m. very upset and stating that she was still at the dealership waiting for the salesman to arrive. (Which he never did)
5. I advised my wife to get her car back and go to school. Then and only then did they find someone to take her to school.
6. They called my wife at work and informed her that she would have to take the car to an auto body place because of scratches on the door they felt caused the damage. This is totally false. The window was malfunctioning way before the scratches. She had also asked them to fix her seat because it is loose and moves back and forth every time she stops and goes or turns a corner. They advised her that they found no problem.
7. When the man picked her up she asked him was he the person who transports people to and from their destination, he said yes. She remembers seeing him at the dealership at 7:30 in the morning and wondered why he hadn’t taking her to school that morning. She was also in desperate need of someone picking up our 12 year old daughter from school and the driver heard her on the phone trying to find someone almost in tears and your insensitive driver never once asked could he pick her up since it was on the way.
8. When I buy a car from a dealership I expect a certain amount of care, compassion and professionalism from a dealership. All that I see that my wife experienced was grief.
9. When they dropped her off at the dealership no one was there to explain anything to her. She had to go and find everyone including the man who promised to take her to work. He informed her that he forgot all about her. When she went to her car she sat down in the seat and it begin to rock back and forth again. She looked at the two men who were there and said no one fixed her seat. One of the dealers informed her that they didn’t find anything wrong with it, but it was clearly rocking back and forth in front of them.
10. Being in law enforcement for over 21 years, I know for a fact that when a persons seat moves while they are driving that is a safety issue. After all the above problems and safety issues I feel that the Better Business Bureau is my next step.
I bought that car for my wife as a surprise. Never is my wildest dreams did I think I would be associating with such unprofessional people. My confidence and perception in your dealership has been altered. I searched all over for just the right car for my wife and thought I was making the right choice buying from you.
Leo
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
warranty, safety
My name is Leo Bray, and I am disappointed and very upset with Nelson Nissan on the care and maintenance of my 2009 Quest (5N1BV28V69N102394). There are multiple problems that need to be address:
1. My wife went in for repairs to her car and was told that she would have to find a way to her job because the person who transports people didn’t leave until 8:00a.m. I have a problem with service telling my wife that, because she is a school teacher and has to be at work by 8:00a.m.
2. When she asked them for a car to drive they said no it wasn’t going to be there for very long. Which in fact it was there all day long. And they still were not giving her a way to work.
3. I advised my wife to go back and plead her situation with them. She talked to a manager and a car salesman which after pleading her case the salesman agreed to meet her at the dealership at 7:30a.m. and take her to school with the dealership agreeing to pick her up from school.
4. My wife and daughter arrived at the dealership at 7:30 waiting to be taking to school. My wife called me at 7:45a.m. very upset and stating that she was still at the dealership waiting for the salesman to arrive. (Which he never did)
5. I advised my wife to get her car back and go to school. Then and only then did they find someone to take her to school.
6. They called my wife at work and informed her that she would have to take the car to an auto body place because of scratches on the door they felt caused the damage. This is totally false. The window was malfunctioning way before the scratches. She had also asked them to fix her seat because it is loose and moves back and forth every time she stops and goes or turns a corner. They advised her that they found no problem.
7. When the man picked her up she asked him was he the person who transports people to and from their destination, he said yes. She remembers seeing him at the dealership at 7:30 in the morning and wondered why he hadn’t taking her to school that morning. She was also in desperate need of someone picking up our 12 year old daughter from school and the driver heard her on the phone trying to find someone almost in tears and your insensitive driver never once asked could he pick her up since it was on the way.
8. When I buy a car from a dealership I expect a certain amount of care, compassion and professionalism from a dealership. All that I see that my wife experienced was grief.
9. When they dropped her off at the dealership no one was there to explain anything to her. She had to go and find everyone including the man who promised to take her to work. He informed her that he forgot all about her. When she went to her car she sat down in the seat and it begin to rock back and forth again. She looked at the two men who were there and said no one fixed her seat. One of the dealers informed her that they didn’t find anything wrong with it, but it was clearly rocking back and forth in front of them.
10. Being in law enforcement for over 21 years, I know for a fact that when a persons seat moves while they are driving that is a safety issue. After all the above problems and safety issues I feel that the Better Business Bureau is my next step.
I bought that car for my wife as a surprise. Never is my wildest dreams did I think I would be associating with such unprofessional people. My confidence and perception in your dealership has been altered. I searched all over for just the right car for my wife and thought I was making the right choice buying from you.
Leo
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
paint peeling
I own a 2005 Nissan Altima that is still under warranty. I have the white pearl and the paint is peeling off on both sides of the hood. I went to the dealership where I bought the car and the most expensive extended warranty & they were no help. Called corporate & they had a regional manager contact me & he said that they could not help me. I feel like I was ripped off & cheated by Nissan.
I have been told that in the 80's they went from lead paint to waterbase because of the enviromentalist. Obviously the waterbase is not working as well. It's just really disappointing when you work hard for something & it only lasts for 4.95 years especially how much money it cost. If anyone has any answers about my complaint to respond to this forum.
The complaint has been investigated and resolved to the customer’s satisfaction.
car service department center
Dear Nissan Of Manhattan:
I purchased a Nissan Versa SL 08 back in 07 at this location along with a CAR SERVICE PROTECTION PLAN that provides Oil Changes, Car Inspection Checks, Tire Rotations, Multiple Checks for Wear and Tear on the vechile, and Occasionally complimentary car washing if needed. On April 22, of 2010 I returned to the service center department due to complications on the vechile driving performance to learn that several safety problems had occured. Not having any Knowledge of any of these issues could have damaged my car further, caused an accident on the road or possibly broken down while driving. Nissan's technician Jordan worked on my car in March 2010 servicing an Oil Change. During that car's service Jordan did not provide any detail information to inform me or the service representative that the Versa would need to continue it's success to perform. As a result he over looked all safety issues, Worn Tires, Clogged Air Filter that needed replacing, Wheel Alignment, Carbon Build-up, Brake Rotor, the entire Multi Point Check etc etc...
Having all these safety problems at once made the car unstable to drive that resulted in the amount of $1, 249.21. It could have been avoided had the Technician Jordan rectify these issues on his time Inspecting my car while installing the Oil Change.
The nissan versa had to remain over night, I had to be placed in a paid car rental, I was forced to return the next day to pick up the car only to see further damages of scratch marks on the hood, bumper, passenger side door, dirt marks on the car and glass from a rushed car washing. Less than a week the passenger's front replaced tire needed to be replaced with air at least 3 times in a week. Later I learned that the Censor had to be fixed which resulted from the service providing the replaced purchased new tire. I paid for that repair because I use my car to commute to work in New Jersey I didn't have a choice. I'm extremely depressed from this experience!.. I felt buying a brand new car from the dealership, than paying for service would allow me some peace of mind some benefit to keep this car in great condition for years to come instead nissan has let me down. My faith in what I believed was an investment has been destroyed.
WHAT COULD BE DONE HERE?.
HOW CAN I GAIN TRUST AGAIN WITH NISSAN?
What I would like?. Something done on my car's damage plus the money back on the tire repair job to start with.
Alan Kreuzer Nissan Versa Client
Phone # [protected]
Please Help Me!.
The complaint has been investigated and resolved to the customer’s satisfaction.
I also had a Nissan Versa and constantly had difficulty keeping the tire pressure normal. I even replaced one tire at the first 4, 000 miles. I was just wandering if anyone else had this problem. I also want to know if anyone else has had trouble with skidding in this car.
stay away
On April 21, 2010, my daughter planned to buy a car after she had a car accident that same day. She went to Nissan South that afternoon. The Nissan people negotiated with her and told her to call me to sign a paper for her. I went there with the thought in mind that I would just to co-sign with my daughter buying that versa 2010 model Nissan car. Then two men were talking to me at Nissan in front of my daughter that because my daughter has o credits...meaning she has not build up any credit points the reason they could not reduce the price of the versa which is ANNUAL percentage rate is 12.19% FINANCE CHARGE IS $9, 118.04...AMOUNT FINANCED is $21, 611.56...TOTAL OF PAYMENTS is $30, 729.60 and the TOTAL SALE PRICE IS $32, 229.60...Senthea Williams the Finance manager at Nissan South of Morrow City asked me to sign all the paper works...I did not realize then that what I was doing was signing all the papers of me buying the car my self...instead of just to co-sign for my daughter...because on that day when I went at Nissan after my daughter called me I was not emotionally at peace or stable... my act of signing the papers that day without realizing that they put my name as a primary buyer was because I left my house to Nissan south emotionally disturb of family problems so I believe that act of signing the paper works with thought in my mind of just to co-sign was not based on my faithful decision...it was so irrational.. I just realize it today (05/08/10) as this is the first time for me to read all the paper works that I signed in front of Senthea Williams the finance manager...that I am the primary buyer and not a co-buyer...then they prized the car with huge huge amount because the two guys at Nissan told me that there's no way they can do to reduce the car because my daughter has not built up any credit points yet...my other concern is...why they based the price of the Nissan versa car on my daighters credit points...why not on my credit points now that I realized that they put my name as the primary buyer not a co-buyer...my daughter and I went back there within ten days after buying the car to return the car not for the reason of my complains above for I did not relize it then how they fraud me in that transaction but because my daughter did not like the car because of too much car note of #426.80 for the first payment on 06/06/2010...for my daughter will be the one paying for the car note ...My daughter and I are not knowledgeable enough about the laws or pros and cons of buying a car because we are new in this country...please I need your help...what can I do?...help ASAP please...please take time to read my complaints and tell me if I have the right to complain or not...IF THER IS NO WAY FOR ME TO RETURN THE CAR...I HIGLY REQUEST TO REASSESS THE TOTAL VALUE OF THE 2010 VERSA NISSAN CAR based on my credit points and not on my daughter's credit points...PLEASE HELP ME WITH THIS COMPLAINT.
They bug you to buy a car and after you buy the car they give you their ### to kiss... I was not given my second key as a new car owner. When i realized i didn't have my second key i called to ask if they could take a day out of their busy schedules to locate my second key i was given a lame excuse. I have been given the run around. I was only given one key at the closing of my deal. Because i had been there all day, i should have taken upon myself to make sure i had my second key i take responsiblity as well. My issue is where is my key. I didn't receive it so it should be at the dealership ready for me to come by and pick it up. I have been given the run around for over 3 weeks now. I will not refer anyone to this dealership.
Nissan South Morrow, Ga sales managers, finance mangers, sales consultant and the General managers are greedy criminals. They are worst than armed robbers, they will trick you into buying used cars that are not good at a high price so they can make 8, 000 dollars on each of those cars.
There is a Mexican there, the floor manager that will come and talk nonsense when you do not want to agree to their deal and force you to buy the car.
All the staff there are in Freemason, the General manager has a shrine in his office which he prayed to everyday to spell customers to agree to their greedy terms. Please stay away from them.
The General manager is Chris White, Finance manger one Mr Dollars who claims he is Pastor Creflo dollars cousin, chain smoker- Senthea Williams, Fonda, Leon, Michael Saize, and a lot of greedy criminals like Cleveland, Hamza and a lot more. America be warned.
they are liars and crooks. they took me blinded.
I recently bought a new vehicle from Nissan 112 in Medford. The salesman did what he did best and screwed me big time. I turned in a 2006 Nissan 350Z 2 months early and Nissan told me they would take over 2 full payments. Come to find out after the fact I only had 1 payment remaining and they didn't even pay it. I received a certified letter that I had to pay this and excess wear and tear on my old vehicle. Come to find out after I bought the vehicle the NMAC does not accept 350zs in there pull ahead program. Well Nissan 112, so they say they will pay the 1 payment after I spoke with them they actually included those 2 payments in my bill of sale. They are crooks and if I can give anyone advise its to look at your sale very clearly and know what your signing. I have bought 3 cars from them and I tell you its the last. If I can make any difference at all by influencing you to go to another dealer than paybacks a b![protected]@*.
faurd in sells
On or about 4/9/2010 I applied for a car loan via the internet to South Chicago Nissan, im disable, and to do this via the net was ideal for me. I gave my personal credit history, my current income, which included my credit score etc. I was contacted by a woman named "Brenda" who inform me that I was "pre-approved" for the auto loan. The next day I was contacted by another woman named"Ericka" who insisted that I was approved for a loan for up to $20, 000. All I had to do was bring in my ID, my trade in, as well as proof of income. I spent $60.00 haveing my oil changed and detailed my trade. I did all of this, when i appeared at the dealership no one would acknowlegde that either of the women that I spoke to was employed their.and it was nesscary for me to apply then. One of the sale people did admit that Ericka just was someone who "answered the incoming calls". When i realized this was a hoax, the sales people beame rude and gangster like asking me to leave the store.
This is bad business, I feel that Nissan should compensate me by arrangeing a car loan for me.
Nissan In-depth Review
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Customer Reviews and Testimonials: Nissan has received positive customer reviews and testimonials, highlighting their satisfaction with the performance, quality, and overall experience of owning a Nissan vehicle. These reviews serve as a testament to Nissan's commitment to customer satisfaction.
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Conclusion and Recommendation: Overall, Nissan is a reputable and reliable automotive brand that offers a diverse range of high-quality vehicles. With their commitment to innovation, sustainability, and customer satisfaction, Nissan is a recommended choice for those in search of a dependable and technologically advanced vehicle.
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I bought a car from this dealer, I realized I was not happy with my new car, I went back to the dealer to trade in the car I had bought, but they didn't give me back my $6000.00 downpayment. How do I get that back to apply to the new car I bought?