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Netflix review: Customer service

R
Author of the review
7:17 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I've cancelled my account 3 times and I'm still being charged with the last attempt Jan. 5, 2020. . I spoke with a CS person and he was rude and would not listen to what I was saying. He was argumentative and kept taking over me. Very unprofessional. I don't know if it was cancelled or not. I requested to speak to a supervisor, which made him angery. He put me on hold and I waited for sometime and no one ever picked up.

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