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Netflix complaints 1418

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R
1:04 pm EST

Netflix the final table

In 2018 on a platform like Netflix that doesn't have to abide the traditional network norms, I am disappointed by what seems a lack of thought or care toward inclusion and representation on The Final Table. Only five of the 24 contestants of this challenge are women, and a relative few of the 'global' pool are people of color. By the end of Episode 6—an episode about the United States in which all four judges are white men and a dish focusing on indigenous foods is dismissed as 'not Thanksgiving-y'—there are 12 men left standing and no women. Annoying. Boring. And done to death--why retread the same sexist and culturally elitist territory both television and the restaurant industry has been living in for the last century or more?

For more notes on tone deafness and selective marginalization on The Final Table, please see Annaliese Griffin's spot-on analysis on Quartzy: https://qz.com/quartzy/1464756/final-table-netflixs-food-competition-show-is-a-mess/

Please do better.

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G
6:24 am EST

Netflix search results

Hi I am studying to work in mental health as a support person and am almost completed my studies . What I have learned is that there is a lot of stigma around mental illness and it effects the lives of the people suffering the illness and their families . Just to see I typed in schizophrenia into the search in Netflix, the results revolved around killing and murder as well as a show called "inside the criminal mind ". I watched this show and found that one of the experts in mental health said that people like Charles Manson are often labelled as mentally ill or insane but in fact are not, they are just plain evil . I'm sure it would shock you to know that people who suffer from a mental illness such as schizophrenia are much more likely to be the victim's of violence than perpetrators and this is largely due to the notion that your service is perpetuating, which is that they are dangerous killers. I want to know what you are going to do to change the perception of people with mental illness as being dangerous killers (as that is what your search results revolve around ) but not necessarily the opinions of the mental health professionals on the shows. You will find a consensus of mental health professionals that will tell you the same thing that I am, which is that this notion which your search results reveal have real world implications in the victimisation of people with mental illness. I'd like to see a real educational show on Netflix about the reality of mental illness which is that they are diseases of the brain with measurable effects on brain matter, they do not mean that you are a danger to society or a 'psycho killer'. I hope you will take this on board and help change the lives of people with mental illness by not perpetuating ideas which make society afraid of them .

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A
9:43 am EST

Netflix no refund after being hacked and charged

I was trying to cancel the next subscription before the trial ended but whenever I logged onto my Netflix it would redirect me to something saying it's unavailable. And so I assumed it tried to charge me but I had not enough money in my bank so it cancelled itself. But then the other day I found Netflix charged me and I was confused bc I hadn't touched the account for a couple of weeks. Then I log back in to find that it had been used by someone with an iPad that day. I asked my friend if she had used the account but she had not bc she was using her friends Netflix. So I called Netflix to explain that it's most likely hacked and they activated the next months so I got charged. And they refused to refund me. It's is totally unfair that a hacker is using my money to watch Netflix for a month even though I don't even want the Netflix.

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L
1:48 am EST

Netflix content

It has become apparent that you at Netflix are making more foreign films a priority. Eighty percent of the time when I get an update to watch something it's either French or Spanish. The English movies and shows tend to be either repeats of what you shuffle in and out or low quality B rated and barely worry the watch. Since most of your customer base is English you are at risk of losing a lot of revenue. I feel you need to return to what made you what you are and produce QUALITY based English language shows and I dont mean British. You should also update the app to filter out non-English based shows for those of us that dont care to read a movie. If we wanted that we would read a book. At home, it's time to relax and look for less effort. I am sure there are many of us that feel this way.

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J
1:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Greetings, I would just like to express that I'm pretty disappointed that there are not more people of color on your cooking show "The Final Table". I think that it is unfortunate that there are so many countries that are represented but people of color that reside in those countries are not being shown. There are many indigenous people of Spain, India...

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S
2:53 am EST

Netflix subscribed netflix but charged, refund the amount of 800/-

Dear Team,

I have subscribed for Netflix for one month trial period.

But after unsubscribtion of application post 15 days I have been charge twice

Pls refund the amount of 800/-

My registered mail id with Netflix
santosh.pandey [protected]@gmail.com

I also share my card details
Santosh pandey
Hdfc bank
[protected]

Thanks and regards
Santosh pandey
[protected]

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A
8:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix movies

How could you possibly take how the grinch stole cChristmas off of Netflix?! That was my go to movie, and my absolute favourite movie. First it was mean girls now its the grinch. You are taking all the real good movies off of Netflix. I just noticed this disappointment right now on, Friday, November 16, 2018, and I would like to see it on Netflix so I can continue to binge watch it.

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A
AnimeLover10188
, US
Nov 25, 2018 10:36 am EST

sometimes they take off shows and movies for a reason one them might be that they need more room for other movies and shows people keep requesting or it could just be not a lot of people watch it so they decided to take it off. You can't be mad about it though because a lot of things constantly go on and off of Netflix.

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R
9:57 am EST
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Netflix 'site cant be reached' since yesterday no connection, internet etc is fine

Since yesterday evening 10/11/18 and all of today 11/11/18 the netflix site has not been working, I can reach any other site (my intrenet connection and settings are fine) but when i try to go on netflix page it says 'This site can't be reached www.netflix.com unexpectedly closed the connection.' This is very annoying, as we pay for our subscription, you should provide a better service, this is not the first time it has happened unexpectedly, either you should let customers know the service will be down or provide a refund...Thanks

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M
4:07 am EST

Netflix justin time go - episode "let's haka dance / big drum jam"

This episode of Justin Time Go is extremely offensive and Netflix should consider its removal. It is a mockery of the Maori culture and the actions nor words are appropriate or culturally respectful.
The display of "haka chant" and "haka moves" are disrespectful. The haka is a lot more than slapping your chest, stomping your feet and yelling.
This episode is racist and should be removed.

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L
9:52 pm EDT

Netflix the ranch

Bring back the Rooster! The charges are contrived and bogus! Just like the Supreme Court Judge! She'll admit she made it all up AFTER she ruins him? To support herself and her out of work boyfriend and some lazy good for nothing girlfriends?!? This is either about money or Scientology or both! But, there is NO evidence linking Danny to any crimes. #BRINGBACKROOSTER

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B
11:31 pm EDT
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Netflix request a refund

hello, my issue is only that i applied for free trial $18.49 ( premium one) for Netflix yesterday but they charged me during my free trial i don't know why because after completion of my free trial, Netflix charged from my card of $18.49 - same amount i mention above. please team, make me refund of this amount as soon as possible. i am talking about this because in free trial, Netflix won't charge any cost until the trial expires. Also i cancelled the membership after being charged. So, please kindly proceed my request for refund.
Very thankful to you,
my contact - +[protected]
name - Anmol bhatti
date - 2/11/2018

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S
9:24 pm EDT

Netflix billing

This company change your due date of billing everytime they wanted. If I paid with gift card instead that take the different is own no they decide change your due day without notification. It appears that customer doesn't have no said in the billing like Netflix paid the bill. Netflix have my credit card and they do not paid the bill and without notification they change your billing day. Not to mention that I requested to speak to supervisor and they hang up. I had call several time and did not solve the problem. I will not recommend Netflix to nobody at less you want this company give you grey hair. This is how Netflix operated. They are nightmare and the worst company.

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7:52 pm EDT
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Netflix money taken from my bank

On 6th September you have taken £7.99 from my bank for netflix when I was not subscribed. Please return this money back to me. Also I have now started a subscription tonight 1st November and netflix will not come on. I have done all the checks on Internet excetra and that is all OK. Also a dd has been supplied to my bank for the payment. I would like the service before you take any payment. P swindail.

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11:11 pm EDT
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Netflix sign up services

My bank got hacked. I received a new card. Because I have always prepaid I went 2 months before realizing I hadn't changed card due to family illness. I called lady hooked me into a trial and said I would be auto billed as usual. I received An email that said my services from the trial ended on 31 oct. I don't get paid till 1st. The gentleman I called to get it prorated and changed to 1st employed that he didn't know what was said in previous conversation when I asked why he lady didn't ask or put the payment back on the previous date. It took 1 1/2 hours to get that's done . He implied I was lying about what I had said happened. He explained to me I have to cut off my service on the 31 Halloween where I had planned guests and your service. And that I needed to resign up on the first. I asked for 24 hour pro rate. No can do. I asked to speak to a supervisor after a bit he went to get one. He came back said someone would try to go listen to the previous conversation with me and decide based on what had been said in the recording. Once again I explained I just told him what happened where he AGAIN tonally implied I couldn't be trusted I was lying . I asked him since the lady who originally go be back with your service had not had the automatic bill conversation with me, when whoever whenever heard that conversation when would they be getting back to me as I would NEVER had made a automatic bill payment on the last day of every month . No one would. He said they wouldn't . That someone. Would talk to someone. And if I had not had that conversation with the lady you as a company would handle it. Mean while you can't sign someone up properly. You cannot employ phone workers that will not call your clients implied liars. And I am having guessed that I invited under the pretense of a good evening on Halloween featuring anything we wanted in the genre of horror. Now you have incorrectly signed me up called me a lair stated you have NO transparency and I have to way to have my party.
This is the kind of ineptitude that is loosing your clients .
If you can please rectify this before I have no access to my services on Halloween. Also I have a child who watches Netflix to go to sleep at night . That you have interrupted and I have had to spend all this time speaking to your gentleman and writing this.
I await your expedient reply
Rachael Warren

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C
2:38 pm EDT

Netflix shows targeting children/teens with smoking

PLEASE stop the characters from smoking in shows that are targeted to children and teens. This makes me sick! I will not allow my children to watch shows where the characters are smoking or drinking excessively. I'm referring to shows such as "Stranger Things" and "Sabrina the Teenage Witch". Shame on you for promoting smoking to our young children and teens!

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C
9:36 am EDT

Netflix netflix is a con

Netflix are constantly stating new shows added, yet all they do is change the cover photo and re advertise the exact same thing.there are more foreign crap than English, the general population do not want all this crap on and it should be in a completely different section and not mixed up with the English stuff. They take things down, then re-add them later as new, when they are not new at all. I am not surprised Netflix has gone down hill.It has become a load of crap and a complete waste of money

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Update by csr2thou
Oct 30, 2018 9:37 am EDT

Netflix are constantly stating new shows added, yet all they do is change the cover photo and re advertise the exact same thing.there are more foreign crap than English, the general population do not want all this crap on and it should be in a completely different section and not mixed up with the English stuff. They take things down, then re-add them later as new, when they are not new at all. I am not surprised Netflix has gone down hill.It has become a load of crap and a complete waste of money

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M
1:45 pm EDT
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Netflix sabrina show expresses blatant hate and prejudice against a religious group

I am offended by Sabrina. It is taken directly from the malleus malificorum, and includes cannibalism, the witches' mark, the Dark Lord, that witches serve Satan...and even name a club WICCA. Wicca is a recognized religion in the U.S. There are real witches who live in this country, and they suffer prejudice on a daily basis. This incites more misinformation. You should consider your content better.

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P
Phoibe
, US
Oct 29, 2018 3:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thank you for writing this, I wholeheartedly agree. I looked into submitting a complaint to Netflix, and while there was no exact spot to do so, I ended up talking to someone via the chat. (https://help.netflix.com/en, "Start Live Chat")

They, of course, weren't able to do anything, but since the chats are reviewed and read by others, it might be worth it if more people voiced their complaints.

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K
12:09 am EDT
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Netflix money deducted

Hi,

I am karishma... Today 29-oct-2018 around 6.30 in my SC bank account money is deducted by Netflix. I didn't subscribe Netflix not done anything but money is deducted. Why? I have a message and transaction status also for this deduction. After some time it is reversed back money in my account by Netflix but how you can deduct money without user subscribtion and registration. It is not acceptable.

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C
6:06 pm EDT

Netflix shows

OK dear Netflix why is your selection of shows so limited i mean i love some of them but you need to add more things people want see like ALL 8 HARRY POTTER films and classics like hocous pocous i mean come on and i can tel ya its not just me ok i no this may sound stupid but i really love Netflix i don't even really use cable anymore because of it so i would really like these things resolved thanks #makeithappen xo

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T
4:07 am EDT

Netflix double charge for the hd plan of two screens

I would like to say that I pretty much annoyed and infuriated that I was charged double for this month on my current account. As I woke up, I found an alert from my bank showing that at 4 am and 5 am I had been charged the same charge twice. I would very much like to be refunded what is rightfully mine. I will provide a screen shot of the charge of which I am referring to.

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About Netflix

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Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review A Mixed Bag of Experiences with Netflix was posted on Mar 7, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9653 reviews. Netflix has resolved 68 complaints.
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  1. Netflix contacts

  2. Netflix phone numbers
    +1 (888) 638-3549
    +1 (888) 638-3549
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