Menu
Mr Price Group / MRP
Mr Price Group / MRP Customer Service Phone, Email, Contacts

Mr Price Group / MRP
reviews & complaints

www.mrpricegroup.com
www.mrpricegroup.com

Learn how the rating is calculated

1.1 737 Reviews

Mr Price Group / MRP Complaints Summary

15 Resolved
721 Unresolved
Our verdict: If considering services from Mr Price Group / MRP with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Mr Price Group / MRP has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Mr Price Group / MRP. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Mr Price Group / MRP reviews & complaints 737

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Mr Price Group / MRP reviews & complaints

ComplaintsBoard
F
3:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP account handed over without any warning

I have been a loyal customer of MR Price for years . February this month i fall on hard financial times due to a huge car repair bill i had to pay. I called Mr Price every single month to say how much i can pay, Mr Price informed me as long as i pay something towards my account i can rest assured that my account will not be handed over. Well with a huge shock last week Tuesday 10/11/2017 i received a letter from laywers saying that my account has been handed over. The letter is a month old why did Mr Price not inform me once of the situation of my account or warned me that my account is being handed over. I am disgusted with the service i got and as soon as im stable financially again Mr Price can kiss a loyal customer goodbye . Before this i always paid my account in full instalments and have had this account for +- 6 years.

Mr Price sends me from one place to the next via calling and all im hearing is that unless i pay in full my account will stay by the laywers.

[protected].

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
L
6:23 am EDT

Mr Price Group / MRP product & service

Dear mrp.i have been one of your biggest & loyal customers for the past 16 years.I love your style and I created a job for myself through marked down items.for the past four months I grew some of your branches.i buy cloths & accessories for all age groups.I spend approximately 10000 per month on all these branches i support.I am truly disappointed cause I come in one of your stores in central city mall in mabopane and the younger manager violated my rights I asked him that "can you please check an image of a code for me, I would like to purchase R5 underware they are 10 in your store.then he said I should wait he will check it at the back then I told him that am not comfortable with him checking it alone cause some staff still some of the codes I come with then he refused and called security I was dragged out your by security and brutally beaten when we got to the office.only to find out the items were purchased i showed them the receipts they apologised and said the manager said I stole the items then they released me I come back with the police and manager was still aggressive and forght with the officer of the law .before handing over my receipt back and the manger threatened me

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
M
4:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP shoes one size 6 other 5 put together

i am very disappointed with this stores customer service for such a big retail store, i bought pumps on Saturday at jabulani mall only to find one pair is a size 6 other one is a 5 when i wanted to wear it this morning i dont have the receipt anymore i cant find it i send an email to customer care no one bothered to get back to me i want to change the shoes what is the process if i lost the receipt? but i paid with my capitec debit card.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
K
2:41 am EDT

Mr Price Group / MRP purse was stolen - mr. price clothing - clearwater mall

Good day Mr. Price,

I am say I am absolutely not happy with the security guys working in your store.

I had very bad day on 13th October Friday 0630 pm. After I finished my shopping in Pick n pay I walked inside Mr. Price Clothing Gorund Floor and was standing at the hand bag section and checking. My purse was inside my handbag which was stolen when I just turned for 10sec to check something.

I immediately went to the front security and I told this and requested her to check with the customers who were moving out. But she asked me to check everybody which made me look like fool in front of everybody.

I just checked two or three people since some of them dint allow me to check.

That security lady she dint help me atleast to explain this to people wat happened to me and help in checking.

But she just told some other colleague to check in the camera footage. But eventually the guy after sometime he said that the camera dint cover me where I was standing.

And also they said their is no camera installed upstairs in the store so and no security also so lady must have vanished.

If the security was bit strict and if they would have acted at the right time I would have got my Purse.
Because of the negligence, no immediate action, no camera, no security upstairs all I must say is my purse was gone.

The incident really depressed me and still depressing and couldnt accept wat happened.

Their was R400 + 100 Dollars + R400 worth of other currencies. Indian Driving Lisence, Election ID, AADHAR id, Bank cards, My photos and all shopping cards.

Some action must be taken on this else I would say I am going to escalate this to Executive Director and take action on this legally for what happened.

Also find attached my police complaint Affidavit.

I need reply immediately. Still regret entering your store MR.PRICE such a helpless security.

Read full review of Mr Price Group / MRP
View 0 more photos
Hide full review
ComplaintsBoard
M
6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP unauthorized debit

I took a cell phone on fixed contract of R139 for 24 months from August 2016. On December 2016 they debited me twice. Here is my email to them-"I was debited twice this month, on 16/12/2016 R158 and on the 18/12/2016 R148. Calling your call centre today I was not happy with the teller she hang on me. I want somebody explain to me what happened. during my communication with first sale Rep before getting my phone I have explain clearly that I don't need any extras for my phone. I wanted only fixed monthly debit of R148. I need my money that was debited from my account.I not happy with your service actually I now regret the date I received your phone."

The on August they debited R600, I call them ask why, they say I have an open account I denied and ask them to refer to all calls and had with them. I also warn them that should they debit more than we agree I will deny them access to my account. they said I should wait for 41 working days I denied. Then on September they debit me R700 that when I reverse the money. then on October 12 they call me saying my account is behind I disagree explain to them about call I made with them about my previous issue he hang on me.

Read full review of Mr Price Group / MRP and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tubby92%
, US
Nov 06, 2017 7:36 am EST

They are full of sh**, They phoned me and offer me a cellphone contract, I asked them if the monthly airtime I receive is convertable to Datas', that sh** consultant said yes, they sent a phone I tried they billed me at end of the month, I found myself paying R600 on my first installment, I had to let it go, secondly they started sending unknown debit orders I called them only to tell me that they work Monday to Friday whereas they sold me that piece of shi* on Saturday on my work Telephone not on my cell.

I wish I could send a message to stop all people from buying at their store, especially their cellphones.

ComplaintsBoard
T
6:16 am EDT

Mr Price Group / MRP service

i purchased a product online order number [protected]

i never received the screws with the item, so i sent a request for the return i was told by Samukelisiwe Mchunu from your online service team i would get the screws.

this started the 2692017 to date i have received no calls, or feedback - i requested to even return the item but no courier has showed up to collect ? i cant return the item in the store as per your rules ? so what do i do ?

i tried calling when i key in my id nr they drop the call, i have been trying to call for 4 days now - no answer - no response to emails.

i am going to hello peter and twitter with this should i receive no call by close of business today.

this is so disgusting.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
J
9:48 am EDT

Mr Price Group / MRP cell phone

I was shopping at the store on saturday 07/10/17. At about 1.30 to 2.30 pm. I heard my phone beep but ignored it cos was busy and shop was full..10 mins later I look for my phone while in the queue and to my astonishment my bag was open and my cellphone was gone.. At first with shock I thought I took it out my bag and left it on the shelves or something but my niece said I didn't take it out of my bag... I went to management who didn't even assist by using cameras or anything... He just said if his staff has it I might get it but if a customer stole it nothing he can do.. I mean I am still paying for that cellphone which is couple months old and cant afford a new one... If I don't get any help with this I have to take it further I need my phone... Why aren't there securities on the floor like other stores...

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
S
5:26 am EDT

Mr Price Group / MRP pleated skirt, black, and a "project" shirt

To whom it may concern

I bought both of the items at the Mr Price in Polokwane on Monday 2 October 2017.
Pleated skirt
I washed the black pleated skirt as per the instruction label on the garment, cold hand wash. After I washed the garment the pleats in the fabric were gone. I now have an pleatless black skirt. I also bought another pleated skirt in a different colour, light peach, but I have not wash it in fear that it might lose its pleats as the black skirt did.

"Project" shirt
It is a white shirt with printed flower detail that looks like it's embroidered. I have also washed the garment as per the instruction label on the garment, cold wash at 30°C. After the wash most of the printed detail had already come of. There is only fragments of the flowered detail left on the shirt.

The black pleated skirt is still wearable, but not what I bought.
The shirt is ruined and I will have to dispose of it because I cannot wear it.

I am normally very satisfied by the products I buy from Mr Price. To insure constant good quality I felt it necessary to inform you about the problem I've had.

Kind regards

S van Heerden
[protected]

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
B
4:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP trying to locate a dress

I have been trying to order a dress for the last three months, I spoke to the Bay west store and they asked me to call back again to see if there is new stock I never seem to get through to Greenacres or Walmer Park stores.
If I call the call centre they just put you through the different stores who never seems to pick up.
I've also tried to order online with no success

The dress I'm trying to locate":Off the shoulder/Oakridge/
Sku:[protected]-Colour/Black Size/42/44

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
G
8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP mr price mobile

During Jan 2016, I was contacted by a Mrp mobile tele-sales consultant who said that I that Mr Price is giving all loyal clients a "free benefit SIM card" whereby you are able to top up anytime. She however did not mention that this "free sim" is linked to a 12 month prepaid contract which has a monthly fee of R125 plus an activation fee of R100 which just gets billed to your account as well as a fee for itemised billing

When I received simcard the delivery note attached highlighted that this is not a normal prepaid sim but a contract sim. I phoned the Mrp Mobile and asked them to cancel the phone. I did not even insert or use the sim card that came with the phone, yet it was activated and I was charged R128.00 over and above, R49.00 etc etc each month. The contract expired this year, then all of a sudden I am being charged for a tracking device, that I didnt ask for or want and which was never discussed or mentioned during the call with the telesales person, who pushed me to get a phone. I have sent numerous e-mails to MrPmobile to cancel this tracker (which went unanswered for weeks) and when I did get a reply it said saying that my account was being dealt with and a consultant would contact me. I have been trying for the last six months, with e-mails that never get answered to have this tracker device, that I never requested in the past cancelled. Eventually when I did get a mail to say my issue has been resolved (have copies of mail), which by the way never was, as in October I was charged with over R600.00 for the tracking device because I cancelled the debit order. I am now being hounded by people asking me to settle my account. I never wanted, signed or agreed to tacker account.
Your business deals are shallow and lack transparency.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
S
2:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP bad quality

On the 25th of August 2017 at the Pavilion Shopping Center, i purchased a grey hand bag for about R139.99, its been less than a month and the zip no longer closes, it has broken. Some of the stitches have become lose. This is odd because i don't carry it daily and when i do it only contains my purse, perfume, diary and make up.

Furthermore I purchased a water bottle for R79.99 on the 22nd of September 2017. I used it for the first time today and it fell and has now cracked. I am appalled!. I have used several water bottles from Shoprite and even china shops and none has broken from just a fall.

I would like both of these items replaced. I no longer have the receipt for the August purchase but have attached my bank statement reflecting the transaction.

Read full review of Mr Price Group / MRP
View 0 more photos
Hide full review
ComplaintsBoard
S
3:29 am EDT

Mr Price Group / MRP customer service

Mr Price at Mthatha Plaza is known to have slow service but today was worse because the staff was just rude. I stood in a line with 3ladies waiting to be serviced while the manager, Pam, held up everything by having a conversation unrelated to store matters. The line got longer only one till was being used to help us. I was there to pay my account and the one till that was working didn't have a speedpoint so I was referred elsewhere. The guy I was referred to, Sthembiso was so rude! I stood and waited while he counted money, telling me to wait because he was busy. Last I checked, the customer was first preferance. I was in that store for a good 30minutes because cared enough to help. All of a sudden me paying my account was the problem. I really want an apology from, to know that as a company you dealt with it and value our queries. I expect a call to apologize because I won't let this go. It is absolutely uncalled for to be expected to be okay with below par service.

Read full review of Mr Price Group / MRP and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lebo Lemaoana
, US
Apr 04, 2018 12:30 pm EDT

So i went to Mr Price sports in Cradlestone Mall to purchase goods from my acc on the 27th April... the lady on the till told me the systems were offline to purchase on acc. Bcoz i needed the goods that i had purchased to wear the next day, i asked the cashier if it wilp b ohk 4 me to purchase these goods using my cheque card n come with a receipt another day to get a cash refund n repurchase the same goods using my acc? N the lady said its fine...
Today i went there n got assisted my Tshego (cashier) who wasn't sure of my request and called Joyce(manager) 4 assistence n clarity on my request. Joyce listened to my request n told me it is not possible for me to return my goods n get refunded in cash n repurchase the exact same goods using my account😠😠. Wen i questioned her the reason why? She gave me attitude n tild me it is not the law.. i have had the Mr Price account for many years n i have never missed any installment on been in any erreas for the whole period I've had the acc n now this Joyce is simply making it my problem that their systems were down ... i explained to Joyce that i hav the card that i used to Purchase as the card no appears on the receipt n its in my name n i hav the receipt i got wen i purchased with the clothes codes on it n she still didn't help me n she gave me an attitude above all that... Cradlestone Mr Price is a disaster and that manager Joyce is very bad n has no empathy on clients... after i had waited for 4 mins for someone to come help me pay my purchases as no 1 was there on the tills to assist... it's really ridiculous ... i want the settlement amount of this account i want to close it with immediate effect bcoz Joyce clearly doesnt know what client service means.. my contact numbet is [protected]

ComplaintsBoard
D
2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP bad quality of clothes and no refunds on damaged clothes

I bought 2 RT pants from Mr. price Brooklyn (black and maroon). I wore the pants not more than 5 times, then I noticed some white elastics coming off the pants on the sides. It's so bad that I cant wear the pants anymore. I went to the store to ask for a refund and was told that I must bring the receipt. Unfortunately I throw away my receipts as soon as I start wearing the clothes as I never have plans of returning them. I am so disappointed as I buy most of my clothes at Mr price, now I changed and buying somewhere else. Wish you can change the fabric u use on your clothes.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
D
6:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP incorrect item delivered

Order # [protected]

I placed an online order on the Mr Price home website on the morning of the 24th August 2017.

I was informed 2 weeks later when calling the customer number that the 1 item was not available (Plush 150x125cm Aircraft Blanket )- can they credit me for this item and send out the balance of the order. I agreed. At that stage I had only received part of my order.

On Friday, the 9th September I received 2 curtain rods and 1 x ohio office chair - I moved that day so only unpacked on Sunday - I had ordered 2 x ohio bar stools not an office chair - I have emailed and called since Monday morning but no response or the call centre says you are offline.

I need to know when the incorrect chair will be collected and when I will receive the 2 x ohio bar stools I ordered and the credit which is STILL not loaded on my account for the item you could not provide.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
S
3:03 pm EDT

Mr Price Group / MRP lack of service and bad quality bed legs

So I had purchased a bed via Mr Price Home. Unfortunetly after about a year, the plastic bed legs snapped. As I cannot locate the actual slip, yet bought it in store on my Mr Price card, it seems as if they are giving me a run around for the last two months on a simple question...am I able to buy a replacement bed leg. Quite simple, no? Clearly not. Very frustration. After being a loyal client after how may years (lost count). I am at my end of my teathers. I will close my account soon and be sure to never deal sith them again. Shocking service. Shocking quality.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
S
7:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP bad service and false accusation

I have been a loyal customer of your stores for more than 7 years, I have time and again received great service at your clothing stores which is one of the main reasons I shop at your store. But to my surprise, on the date of 06 september 2017, I was at the receiving end of some very poor service at your MR Price Rosebank Branch.

On the said date, I made the purchase for some clothing, and had some time for shopping while i was browsing in the store my sister and I . while shopping we did not know we are timed how long we have been in the store, so when we were done with the payment and our shopping about to leav the shop, the security lady who was wearing the name tag of Thobile, stoped us and gave us a full body search buy the door whiles everybody was watching us, i have never been so humiliated and digraded like that in my life, when we asked why did we have to get a 360 body search she said we are suspects.

I was appalled at such behavior, and have a good mind to take my business elsewhere as suggested. I hope you would look into the matter, and make sure such an incident is not repeated. Your company has been known to provide good services, and such events tarnish the company name, so please address this issue soon.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
W
8:38 am EDT

Mr Price Group / MRP online purchase

On 1 September 2017 I placed an order for a Seattle Double Bed and Cross Leg Wooden Pedestal. The order went through and said awaiting payment. On 2 September I did an EFT transfer for the order. On 3 September I received a mail saying that they are out of stock on both items, that my order has been cancelled and I have been issued with a MRP voucher for R3800. I phoned customer care and explained that I do not want the voucher as this is a large amount spent and I only spent it because I needed a bed urgently and asked to be refunded onto my credit card or in cash. They then proceeded to tell me that all refunds into a bank account or credit card will take 14 working days to clear - which is disgusting. Happy to take your money but very slow to return it when they are at fault. Then I asked if I could be refunded in cash and was told that it might take a while to refund this amount as most stores do not have cash and the manager from Retail Crossing will contact me today when I can come get the cash. I am still waiting. And in the meantime waiting for this refund of MY cash, I have to sleep on the floor with my pregnant belly as I do not have another R4000 lying around in my accounts for me to go buy a bed!

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
Z
5:45 am EDT

Mr Price Group / MRP service/ communication/ disrespect

TODAY - 04.09.2017 @ 12H00 - 13H00 I went to the MRP clothing store at Blue Route Mall in Cape Town. I was looking at boys clothes ages 9 to 10. Firstly there wasn't much to choose from which was upsetting as the online store and the adds show different variety - there weren't any 9 to 10 clothes and the sizes were all mixed up together. I asked one of the guys wearing and MRP shirt if that was the only boys clothes in the shop, to which he answered yes. I replied and said oh its not a lot and he replied "well, it is what it is." - he wasn't wearing a name tag (no one in the store was) i proceeded to check out, where the girl that helped me needed authorization for me to pay with a voucher. she shouted for someone and waited. Another lady told her that the gentlemen working at the cashier next to her could authorize after which she asked how could he do that and then she just stared at the lady across who had said this, after which there was a debate of whether or not this male cashier was a permanent employee or not. eventually i asked her why we are waiting, she just answered "authorization" and then said something over the loud speaker. a much older lady came to the counter and told her to call "Nicole by her name otherwise she won't know to come". i then added something to purchase as i was paying the difference with my debit card - the cashier then told me " it's normal price hey." i didn't understand the reason for her saying that but oh well i assumed it was the price on the price tag... i left after what seemed an eternity to go next door to MRP home to purchase a gift bag. there was no one in the Que, but me . there were two cashiers - also NOT wearing name tags - one was filing and i'm not sure what the other one was doing. eventually one of them came to help me. I had done the entire process - paying and whatever. not oncedid either of them greet me or apologize that i was standing there. not one word was said to me in the entire time i was in the shop. I am not sure if this is what happens at MRP on a Monday, but it is not on.

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
R
11:17 am EDT

Mr Price Group / MRP clothes

Good day I have a Mr Price account and I am think of closing it as there is no.Clothes in my Size everything that is looking really nice like jeans and shirts and t shirts are ither skinny, slimfit or strecth why is that I am not old but I cant fit into the above can you just please look at this as well as I cant keep an account open if I dont get the sizes and nice looks and a lot of bigger people are starting to say the same thing or are your shops for younger and skinny people

Read full review of Mr Price Group / MRP
Hide full review
ComplaintsBoard
K
5:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mr Price Group / MRP change my surname

-2018/09/02
-[protected]
-for 7 years i tri to change my surname, every time i go in to one of your stores i ask to change my surname, every time i been given a form to complete and every time i go there it is still not done. yesterday the lady ask me my married sertifikate and i, the lady phone and send it 3 time true, after a hour and a half, she told me i need to fill in a nother for and going to wait for 12 hours, i had to pay cash, this is the second time i had to pay cash, beacouce of my card.
if you cheched on your system you will see iam a good customer and been with you for plenty years
- i would realy like you to sort out the problem and contact me as soon it is sorted out, it is ambaress to stand at your counter with customers behind you, they dont now what is the problem, and so all the other customer have to wait .

Read full review of Mr Price Group / MRP
Hide full review

Mr Price Group / MRP In-depth Review

Overview:

Mr Price Group / MRP is a well-established retail company operating in the fashion and homeware industry. With a rich history and extensive background, the company has gained a strong reputation for its quality products and affordable prices.

Product Range:

Mr Price Group / MRP offers a wide range of products, catering to diverse customer needs. From trendy clothing and accessories to stylish homeware items, the company ensures that customers have plenty of options to choose from. The product categories are varied and extensive, ensuring that there is something for everyone.

The quality of the products offered by Mr Price Group / MRP is commendable. Despite the affordability, the company does not compromise on the quality, ensuring that customers receive value for their money.

Pricing:

When it comes to pricing, Mr Price Group / MRP stands out from its competitors. The company offers competitive prices that are often lower than industry standards. Customers can enjoy affordable shopping without compromising on the quality of the products. The value for money provided by Mr Price Group / MRP is exceptional.

Customer Service:

Mr Price Group / MRP prioritizes customer satisfaction and it reflects in their customer service. The customer support team is readily available and responsive, ensuring that customers' queries and concerns are addressed promptly. Contacting customer service is hassle-free, with multiple channels available for communication. The assistance provided to customers is commendable, making the shopping experience more enjoyable.

Online Shopping Experience:

The website of Mr Price Group / MRP is user-friendly, making it easy for customers to navigate and find what they are looking for. The search functionality is efficient, allowing customers to quickly locate their desired products. The checkout process is smooth and hassle-free, with multiple payment options available for convenience.

Delivery and Shipping:

Mr Price Group / MRP ensures speedy and reliable delivery of products. Customers can expect their orders to arrive in a timely manner. The packaging is secure, ensuring that products are delivered in excellent condition. The company also provides tracking and updates on the delivery status, keeping customers informed throughout the process.

Returns and Refunds:

The return policy and procedure of Mr Price Group / MRP are customer-friendly. Returning products is easy and hassle-free, ensuring a smooth experience for customers. The company is efficient in processing refunds, ensuring that customers receive their money back in a timely manner.

Customer Satisfaction:

Mr Price Group / MRP has garnered positive feedback and ratings from its customers. Testimonials and reviews from previous customers highlight the satisfaction they have experienced with the company's products and services. The company's commitment to customer satisfaction has resulted in customer loyalty and repeat purchases.

Corporate Social Responsibility:

Mr Price Group / MRP demonstrates a strong commitment to corporate social responsibility. The company actively engages in initiatives and efforts towards sustainability, ensuring that its business practices are ethical and environmentally friendly. Additionally, Mr Price Group / MRP is involved in community support and involvement, making a positive impact beyond its business operations.

Competitor Comparison:

When compared to other businesses in the same industry, Mr Price Group / MRP has several strengths. The company's competitive pricing, wide product range, and commitment to customer satisfaction give it an edge over its competitors. However, there may be areas where competitors excel, and Mr Price Group / MRP can focus on improving in those aspects.

Recommendations:

Overall, Mr Price Group / MRP provides a commendable shopping experience with its quality products, affordable prices, and excellent customer service. To further enhance the customer experience, the company can consider expanding its product range or diversifying into new categories. Additionally, focusing on continuous improvement and addressing any potential areas of concern will help maintain its position as a leading retail company.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Mr Price Group / MRP customer service

Phone numbers

+27 31 310 8000 +27 31 310 8809 More phone numbers

Website

www.mrpricegroup.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Mr Price Group / MRP?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Mr Price Group / MRP Customer Service. Initial Mr Price Group / MRP complaints should be directed to their team directly. You can find contact details for Mr Price Group / MRP above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Mr Price Group / MRP. Discuss the issues you have had with Mr Price Group / MRP and work with their customer service team to find a resolution.