Mr Price Group / MRP

it was last year round about august and went looking for a job when they told me i needed to follow procedure of 1writing a test 2must have a tax number, i passed the test and they gave us the impression we got the job all, of us who we passed so we signed contracts and went on to do tax numbers we filled form and everything they, told us by the 3rd of november the will, call us to, come work, till, to, date no, one has, said anything not even one from, the, group, i, was, in, got, hired the worst is they even, took.us, to, training, the for hours in, their store room, and we, even, packed for them, that, day.if u go to mr price many new faces there...and they promised, us will be working at a new working mall, cradle stone, but the mall, is already, operating when, u, go to, the nearest mr price and ask they tell, u stories about their hr in, durban this, aint fair help crying

I was approached about 2 weeks ago by a store assistant in Mr.Price Vangate Mall to open an Mr.Price account. I was reluctant to open the account as I didn’t have an urgent need for the account, however the store assistant then convince me to open the account. A week later I still didn’t receive any feedback and processed to the N1 city branch and requested feedback 2 my horror the store manager informed me that nothing reflects on their system which indicates that my application was never faxed to be processed. He then requested me to complete a second application and reassured me that my application will take priority and feedback will be received shortly. Another week has passed and guess what still NO feedback, I then approached the Canal Walk branch and yet again I was informed that my application was yet again NOT faxed to be processed. I then tried calling Mr.Price Head OfficeCall centre on 031 number and my call couldnt evens connect. I am totally disgusted with the service as I manage a call centre and this is NO way you treat a potential customer.

On the 1st October i went to the Mr Price Sport, Boksburg branch to complete a CLI application for my account. I heve completed the form in store in front of the person responsible to fax it to ho. On the 2nd i received a sms informing me that my application was declined and that i can phone the 08610 nr for more info, which i did on the 7th of October. I was informed that the application was not signed and complete by the store and that I should go back and re-apply again. I went back on the 7th and completed a new application. When the lady tried to fax the appliction she informed me that the fax line is not working and that se will re-fax the application as soon as the line is working again. I phoned her again on the 8th and she confirmed that the application was faxed and that she will phone ho to make sure they received it, and will then phone me back. Today is the 14th October. No feedback was received from ho with regards to the CLI application as well as the lady from the store in Boksburg. I am definetally not going back for a 3rd time to complete another application again. I think this is very poor service from the branch's side and needs to be addressed asap!