Menu
Barbour / J. Barbour & Sons
Barbour / J. Barbour & Sons Customer Service Phone, Email, Contacts

Barbour / J. Barbour & Sons
reviews & complaints

www.barbour.com
www.barbour.com

Learn how the rating is calculated

2.3 3 Reviews

Barbour / J. Barbour & Sons Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Barbour / J. Barbour & Sons, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Barbour / J. Barbour & Sons has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Barbour / J. Barbour & Sons. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Barbour / J. Barbour & Sons reviews & complaints 3

Sort by:

Newest Barbour / J. Barbour & Sons reviews & complaints

ComplaintsBoard
D
8:02 am EDT

Barbour / J. Barbour & Sons LEMAL Jacket

I wish to make make you aware of a severe allergic reaction I have been suffering and continue to suffer as a direct result of wearing this Barbour jacket.

As you can see from the pictures, the metal buttons on the inside cuffs making contact with my hands was the cause by way of I believe Nickel composition and not being coated with a protective covering.

As Follows, Evidence.

Thankyou.

Desired outcome: To be Contacted by [protected]@gmail.com

Read full review of Barbour / J. Barbour & Sons
Hide full review
ComplaintsBoard
V
11:59 am EST

Barbour / J. Barbour & Sons barbour border jacket

I am contacting you from Turkey and i would like to make an enquiry about my barbour border jacket i have which showed some signs of zip deterioration from its cord and puller mainly. I cannot show this to any barbour retailer in Turkey because i was a gift for me from Dublin and honestly no one knows what to do. I feel very dissapointed with this case because i have many jackets from Barbour from International to quilted etc.. but this Border jacket cannot be used because of this faulty zipper in 2 years. All i want is a customer care from you guysa and asap resolution to be honest because Barbours quality and legacy should not let me down as a customer internationally.
Thanx for the concern,

Read full review of Barbour / J. Barbour & Sons
View 0 more photos
Hide full review
ComplaintsBoard
L
10:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Barbour / J. Barbour & Sons barbour equine jacket

Good Afternoon,
I bought a Barbour coat from John Lewis in December last year.
I didn't notice at the time but when I took it out of my wardrobe this morning (been there from Feb/March time) I noticed shiny/discolloured areas on the arms and down the side, as though it had rubbed off the top layer of the coat off.
Buying an expensive Barbour jacket I expected a durable product however this was not the case and I am now left with a lovely jacket that has awful marks down the sides and arms.
I'm not sure what can be done as it's from last year's stock but ideally I would like it replaced or if this is a fault with this particular jacket I would like a refund or another jacket type (as I do love your jackets)

Read full review of Barbour / J. Barbour & Sons and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Jeffrey Beddoes
, US
Apr 02, 2023 9:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased a sapper jacket last year,and I can't stop bits sticking to it, so I purchased a bar our international this year,oh no, same problem. Can anyone tell me how to stop this

Is Barbour / J. Barbour & Sons legit?

Our verdict: Complaints Board's thorough examination reveals Barbour / J. Barbour & Sons as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Barbour / J. Barbour & Sons stands out for its commitment to quality and security. Clients considering Barbour / J. Barbour & Sons should delve into its customer service record to gauge compatibility with their expectations.

Barbour / J. Barbour & Sons earns 96% level of Trustworthiness

Perfect Trust Endorsement: Barbour / J. Barbour & Sons achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Barbour / J. Barbour & Sons. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Barbour.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Barbour.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Barbour / J. Barbour & Sons and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Barbour.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Barbour / J. Barbour & Sons protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Barbour / J. Barbour & Sons. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Barbour / J. Barbour & Sons customer service

Website

www.barbour.com

Most discussed Barbour / J. Barbour & Sons complaints

barbour equine jacket
1
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Barbour / J. Barbour & Sons?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Barbour / J. Barbour & Sons Customer Service. Initial Barbour / J. Barbour & Sons complaints should be directed to their team directly. You can find contact details for Barbour / J. Barbour & Sons above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Barbour / J. Barbour & Sons. Discuss the issues you have had with Barbour / J. Barbour & Sons and work with their customer service team to find a resolution.