Mitsubishi Motors Corporation Customer Care Service


Mitsubishi Motors Corporation

6-1, Marunouchi 2-Chome, Chiyoda-ku
Japan - 100-8086

Customer Support Phone Numbers

1890 415 161(Ireland) 0 2
8800 200 0525(Russia) 0 1
1800 188 161(Malaysia) 0 4
+81 120 232 711(Japan) 4 7
+1 888 648 7820(United States) 7 4
+1 888 576 4878(Canada) 0 0
+44 128 564 7774(United Kingdom) 3 0
+61 130 013 1211(Australia) 4 2
+64 800 545 352(New Zealand) 0 0
+43 161 0220(Austria) 0 0
+33 810 810 871(France) 0 0
+49 603 168 960(Germany) 1 0
+39 800 369 463(Italy) 0 1
+31 204 056 899(Netherlands) 0 0
+351 217 806 226(Portugal) 0 0
+34 902 201 030(Spain) 0 0
+46 84 745 400(Sweden) 0 0
+90 850 577 2525(Turkey) 0 0
+86 215 108 7530(China) 0 0
+852 27 211 111(Hong Kong) 0 0
+63 22 508 888(Philippines) 1 9
+27 115 526 000(South Africa) 1 2
+82 25 239 700(South Korea) 0 1
+94 114 797 200(Sri Lanka) 0 0
+886 34 783 191(Taiwan) 0 0
+66 20 799 000(Thailand) 0 0
+84 437 665 662(Vietnam) 0 0
+971 46 084 000(UAE) 0 0
+54 114 003 5714(Argentina) 1 0
+55 115 694 2700(Brazil) 0 0
+52 50 813 981(Mexico) 1 0
United States
PO Box 6400, Cypress, CA 90630-9998

United Kingdom
Watermoor, Cirencester, Gloucestershire, GL7 1LF

New Zealand
Todd Park, Heriot Drive, Porirua 5022

European Headquarter 
Mitsubishi Avenue 21, 6121 SH Born, The Netherlands

1230 Wien, Richard Strauss Straße 14

Mielestraße 2, 61169 Friedberg

Via Giovanni da Udine 45 20156, Milano

117485, Russia, Moscow, ul Obrucheva, 30/1, stroyeniye 2, BC "Krugozor"

Box 2004, 194 02 Upplands Väsby

Kısıklı Cad. Şehit Teğmen İsmail Moray Sok., № 2/1 34662 Altunizade Istanbul

031/42F, HangSeng Bank Tower, 1000 Lujiazui Ring Road, Pudong New Area Shanghai 200120, China

Level 6, Building A, Dataran PHB, Saujana Resort, Seksyen U2, 40150 Shah Alam, Selangor

№ 1 Auto Park Ave., Greenfield Automotive Park Special Economic Zone, Santa Rosa, Laguna 4026

South Africa
61 Maple Street, Pomona, Kempton Park 1619, South Africa

Sri Lanka
100, Hyde Park Corner, Colombo 2, Sri Lanka

FYI Center Tower 1, 9th Floor, 2525 Rama IV Rd., Klong Toei, Klong Toei, Bangkok 10110, Thailand

An Binh Ward, Di An Town, Binh Duong Province, Vietnam

P.O. Box 19879, Dubai, U.A.E.

G. Ardoino 1004, (1704) Ramos Mejia, Provincia De Buenos Aires, Argentina

Av. Pres. Juscelino Kubitschek, 1600- 8o andar, Itaim Bibi, Sao Paulo, SP, CEP:04534-000, Brazil

Prolongacion Paseo de la Reforma 1240 Piso 15, Col. Santa Fe, Cuajimalpa, Mexico DF, C.P. 05348

Mitsubishi Motors Corporation Complaints & Reviews

Mitsubishi Motors Corporation / 2016 Mitsubishi Lancer wiper transmission

Jul 23, 2019

I am the original owner of my 2016 Mitsubishi Lancer SE. I purchased my car in August/ September of 2016 from a certified Mitsubishi dealer. When I purchased it, It was brand new with only 10 miles (I want to make it clear that I am the only owner of the car). About two weeks ago, my...

Mitsubishi Motors Corporation / Ac inverter

Jul 21, 2019

This is to inform you thaf the mantainance of the air condition has not been done properly we made the complain of it not working properly on 1st june and then after doing so many calls and persuasion they finally came to take the ac on 18 june then weren't giving it back but we went to...

Mitsubishi Motors Corporation / Service to fix my car

Jul 21, 2019

Ac still not working Invoice# 55723 I went Mitsubishi Service in Duluth to have my A/C fix because it was not cooling. They told me that part of my A/C was broken and they need to replace them causing me over $1, 200. Couple of days after they said they fix my A/C it was not working again so...

Mitsubishi Motors Corporation / service delivery at von bibra robina australia

Jul 16, 2019

Mitsubishi Dear Sir/ Madam, I am writing to express my complete dissatisfaction and utter disappointment with the service I recently received from Von Bibra Robina . As someone who works for another company that prides itself on delivering excellence in service and customer care, I...

Mitsubishi Motors Corporation / mitsubishi montero 2016

Jul 11, 2019

Dear Mitsubishi Team, I have a 2016 Montero Sport, that I bought from the Company in Dubai. it was a pre-owned car, but the first owner was the Mitsubishi Dealer (Al Habtoor) it was a show room car. last month the LED light on right wing of the car just turned off, when I went to the...

Mitsubishi Motors Corporation / incompetent sales personnel in finnish distributor

Jun 28, 2019

Dear Sir or Madam, I would like to file a complaint about the inadequate service we got in the official distributor of Mitsubishi cars Delta Auto. We bought Mitsubishi ASX business model on April 20, 2019 in Delta Auto Konala. When we were ordering the car and asking about the feature...

Mitsubishi Motors Corporation / roadside assistance department

Jun 26, 2019

I called the roadside assistance department on June 26 around 5pm because I had a screw in my tire so I needed assistance to put my spare tire on. After waiting on hold and hearing about how summer is here and I should make sure that my Mitsubishi should be road ready (an advertisement...

Mitsubishi Motors Corporation / dashboard cracks

Jun 19, 2019

This is in regards to my mitsubishi pajero (2011) purchased from cfao, ghana vin number : jmylrv96wbj000427. Total mileage : 88000 kms Following issues : 1) cracks all over the dashboard, 2) broken a/c vents 3) brittle plastic that covers around the gear lever, broken & left open. I am...

Mitsubishi Motors Corporation / lack of professionalism of the staff

Jun 19, 2019

Dear Sit/Madam, I would like to give a feedback for Knox Mitsubishi, located at 437 Stud Rd, Wantirna South 3152, Vic, Australia I had 4 Mitsubishi vehicles ((Mitsubishi 380 VRX, Triton Double Cab / Pick Up 2011, Triton Double Cab / Pick Up 2014 and Triton Double Cab / Pick Up 2018) and wa...

Mitsubishi Motors Corporation / bad service and experience/ bow mitsubishi in calgary

Jun 18, 2019

I went to dealership on May 25th and knew exactly what i want but was surprised when no one came out and asked me if i need any help or have a question.About 15-20 mins later i went inside when nobody came to me and asked the used car manager a few questions and it took him about 3 hour...

Mitsubishi Motors Corporation / la porte mitsubishi, la porte texas

Jun 14, 2019

To Whom it may concern: I recently visited the LaPorte Mitsubishi dealership, located in La Porte Texas, under false pretense. After speaking with a salesperson over the phone, I realized the deal that was offered to me was non-existent. The dealership appears to be a legitimate Mitsubishi...

Mitsubishi Motors / service department

Jun 10, 2019

I took my car in for the asc light being on. They said that they could not fix it because of the control arm being bent. They said it is because of the accident I had. They accident only invoke the drivers side mirror. I took my car to my mechanic and he said there is no way that it caused...

Mitsubishi Motors Corporation / pay-off on my trade in vehicle

Jun 03, 2019

My name is Ricardo Cervantes 15521 Rolling Ridge Drive Chino Hills CA 91709 909-573-6072 I traded in my Nissan Leaf on 4/23 and to this day the dealership has not paid off the vehicle . Also the vehicle has not been taken off my name at CA DMV because I have received my registration...

Mitsubishi Motors Corporation / after sales service

May 28, 2019

Dear Sir, This is in connection on my unit Adventure with plate PON-605 I would like to raise a complain as the events happened: Feb 2, 2019 - I have send my unit at Mitsubishi Otis complaining my headlight and steering wheel and schedule change oil from thereon the unit still under...

Mitsubishi Motors Corporation / Éclipse cross

May 27, 2019

We have a very big problem with the engine hood of 15 cars ; same problem the hood is uneven. There are no visible of any marks on the hood itself but it has areas dip down more than others. We went a several times to Diamond motors agency but no response . Hope to listen from you soon...

Mitsubishi Motors Corporation / vehicle asx 4 sound system

May 18, 2019

I have bought an ASX 4 from Iran-Tehran in June 2017 and after some months the USB connection got problem. The USB gets disconnected and takes time to be connected again. In mileage of 4274 km I sent my car for checking and repair, where there was another client with the same problem. The...

Mitsubishi Motors Corporation / service

May 15, 2019

we have two Outlanders on lease, DL68 JFK was delivered mid January 2019, I left the vehicle parked at home for 5 days whilst I was on holiday when I returned the battery was completely flat, when the recovery company arrived they towed it to Mitsubishi North london 174-180 Station Rd...

Mitsubishi Motors Corporation / scam, rip off and lies

May 10, 2019

purchased a 2018 mitsubishi crossover, december 2018, at james mitsubishi at black river blvd., rome, n.y. 13440, drove vehicle immediately to florida residence plated and registered it in florida, took vehicle to a firestone service center in port orange, fl., whereupon they discovered...

Mitsubishi Motors Corporation / mitsubishi car (gallent) service problem at your service centre

May 08, 2019

I am Amit Bose residence of Oman (Muscat). I am using Mitsubishi Gallant for last 10 years I was very satisfied with the car. Till it clocked 100, 000 km. I have always serviced my car from your service center. After my car serviced for 100, 000 km (with OR 400) I experienced vibration...

Mitsubishi Motors Corporation / car, mitsubishi pareto sport qx, 2016 bought in astana, kazakhstan.

May 08, 2019

Dear Mitsubishi team, I bought a SUV Mitsubishi Pajero Sport QX. Vin no. Mmcguks50ghz01484 in 2017 from Terra Motors, official Mitsubishi representative in Astana. I had problem with fuel pump once reached 30 000 km. Changed it on my own money, guarantee not covered, told me in center...

Mitsubishi Motors Corporation / authorized service shop over 100 miles away

May 06, 2019

Please help. We have a 2006 Mitsubishi Raider DuroCross, Vin #86S578935, Recall #C1604R. We have a recall on our airbags. We would like to get this fixed but the nearest authorized service shop is over 100 miles away. Is there a way to get the airbags replaced by another service shop that i...

Mitsubishi Motors Corporation / service waiting time

May 04, 2019

There are two issues I would like to address. The first is regards to the advisor / agent working at the centre. He was extremely rude. After waiting 6 hours I call the centre asking how much longer must I wait, I was told a further two hours. I asked why it take so long for a service...

Mitsubishi Motors Corporation / dealership refused my car which is under warranty

May 01, 2019

Hello, My name is Mariola Galinska I bought my car Mitsubishi Outlander Sport in 2015 at Schaumburg Mitsubishi dealer . Car is still under warranty and doesn't have four years old and there's rust in back of my trunk. I went to dealership for inspection and they told me that they will fix...

Mitsubishi Motors Corporation / airbag recall

Apr 18, 2019

I'm Abijith Maniyeri and I own a mitsubishi lancer es 2006 model. On 17th of April 2019, I did the airbag recall for my car at Brisbane City Mitsubishi Motors. Till the moment I gave them my car on 17th of April 2019, my car's remote key, cabin light, time display screen and dashboard wa...

Mitsubishi Motors Corporation / my car stopped working...???

Mar 21, 2019

My new car that I've had less than 2 years locked up on me while driving on March 10, 2019. The entire car was locked and would not move or go into gear. Roadside assistance sent 3 different tow trucks to take my vehicle to the dealer for service. It is now going on 10 days and they have...

Mitsubishi Motors Corporation / Parts (Shock Absorber)

Feb 13, 2019

I filed a complaint in local customer service of Mitsubishi Philippines last February 4, 2019. This is about the shock absorber leaking as observed during my preventive maintenance of my 2014 Montero. A "genuine" shock absorber was installed by legit Service Center last November 21, 2018...

Mitsubishi Motors Corporation / unprovided armrest

Feb 07, 2019

This has been reported several times and yet no action was done by citimotors las pinas. I got my car last december 2015. Dealer never mentioned that I was entitled of arm rest until I message mmpc regarding this but the arm rest never reached me. I am filing a complaint now against citimotor...

Mitsubishi Motors Corporation / service for outlander

Jan 22, 2019

Hi myself Mohammad Ishteyaque Hazique i am purchasing Outlender 2.4 Chassis No: JMYXTGF3WGZ700876 Engine No: 4B122M2PQ7267 my car servicing regularly (0 To 115000KM) on Zubair Automotive, i am complaining continuously for washing and some small problems but never resolved any manager...

Mitsubishi Motors Corporation / harassment of collections agents

Dec 08, 2018

Your collections agents are way to aggressive to the extent that i had heart attacK. I know that we're fee months due of our payment but what i am asking is just a little consideration because i am in and out of the hispital. Your agents will keep on sensing me sms, email and worse is that...

Mitsubishi Motors Corporation / service

Nov 20, 2018

I had a service appt at Mitsubishi's in Savannah, GA at 0800 this morning. I dropped my Outlander Sport off in the Service Department and I was greeted by service manager Daniel Troup. Check in was fine but here's where the disrespect came. I was offered a shuttle ride home. I accepted the...

Mitsubishi Motors Corporation / rip off

Nov 02, 2018

Since I bought the Lancer GTS 2017 no other than problems, first when I picked up the car didn't realize that my tires were changed from Yokohama to the cheapest Dunlop, then my navigation system, no audio, no GPS the answer was we are not responsible for 3rd party parts and the navigation...

[Resolved] Mitsubishi Motors Corporation / lied to by a mitsubishi manager and I want my reimbursement

Oct 29, 2018

Thank you for your time. I am contacting you to report an issue I am having with Mitsubishi involving your dealership in Westboro. Last Thursday, 10/25/18, I had my car looked at for an opinion as it will have needed to be inspected this week. I went to Meineke afraid it was the only option...

Mitsubishi Motors Corporation / navigation

Oct 28, 2018

I bought a Lancer car in egypt for my trust in Mitsubishi company . Because I travel a lot by car navigation is very important to me . I searched everywhere I went to the authorized agent I could not find an answer Why do not you have maps compatible with your car All the maps on your site...

Mitsubishi Motors Corporation / refund

Oct 04, 2018

I have been chasing the Sales Manager at Mitsubishi Peak Motors Roxas Blvd since August for the refund of the reservation we made for Xpander. We got tired of waiting and promises from the agent that the vehicle we wanted will be released by May. Then we informed them by June that we are...

Mitsubishi Motors Corporation / bumper delivery

Oct 01, 2018

I need my bumper repaired. The materials were ordered last July 2018 including the bumper. Everytime I follow up, they just say that we are only waiting for the bumper. They don't have any idea when will it be available or even how long will I wait. There is no soecific reason given as to...

Mitsubishi Motors Corporation / service

Sep 27, 2018

Dear sir/madam I had a service at dadenong mitsubishi. I told them their is a missing part at rear seat belt. They said they gonna order and it takes 2 to 3 weeks. Its been more than 3 months no one contacted me. Even I follow up after my car service, they said they will let me know. I am...

Mitsubishi Motors Corporation / mitsubishi 2018 mirage g4

Sep 24, 2018

On july 26 2018, I told sales man I needed a car that can travel well threw mountains to nj and nc. I needed a/c. He shows me mirage g4, says it travels great threw mountains. I did not actually drive car till august 4 2018 to take road trip to nc to see my grandkids. Note I only bought...

Mitsubishi Motors Corporation / service schedule

Sep 24, 2018

We purchased our Mirage in Feb 2014. Since then it has travelled 16520 klm. The car was stored for 12 months while we travelled around Australia which put us out of schedule with our servicing. Our dealer and Mitsubishi Australia are threatening to cancel our capped servicing because we...

Mitsubishi Motors Corporation / below standard car service

Sep 24, 2018

Date . 24/08/2018 - West Motor Company - London SW13 9RU Service invoice No. 9020 - Job No. 8157 - Outlander Gx 4H Phev Auto - 2014 I am complaining about the quality of service I received from your authorized dealer, Originally the dealer quoted the amount of £2400 for the service and...

Mitsubishi Motors Corporation / eclipse cross

Sep 14, 2018

Hello. In my new eclipse cross I bought eight month ago, some days ago engine worked very bad. After it checked by mechanics we saw spark plugs in cylinder two and three has been melted. The milage is about 3000 km.I contact to mitsubishi dealer in iran, but they didn, t answer . i also...