CB Car Dealers Mitsubishi 2020 jeep Cherokee I purchased from Mitsubishi vmotors in Winchester Virginia

Mitsubishi review: 2020 jeep Cherokee I purchased from Mitsubishi vmotors in Winchester Virginia

Calvin Moore of Hagerstown, US

Jan 18, 2025 3:41 pm EST

Verified customer

Featured review

I purchased this vehicle February 21 2023 for 26.341.00 I have had this vehicle less than 2 years the svc 4wd service light came on so I called Winchester Mitsubishi motors service department for a appointment I took my the vehicle there at 10:00 am well they keep me there until 1:25pm they were so rude the way they handle it never came out and informed me about what they found wrong nor did they give me a copy of the issue they but took my money I was upset when I left there I didn't think to go back a get a copy of the report I got home call back we will call you back prolonging their cover up. even questioning me about what the warranty company told me. I knew then that they were stalling me the next day I called the lady from Winchester Mitsubishi service department said the warranty company will not honor the claim I ask why well its not covered all lies I have the warranty in my hand the 3 items valve the gears are all in the warranty why would I pay 26,231.00 for vehicle making payments on it but it has nothing is under warranty the 1st year I got the vehicle the battery went out I the 2nd year now the svc they must honor the repairs

Claimed loss: Get around taking my son to school and getting around daily

Desired outcome: Have my vehicle fixed

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1890 415 161

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Russia

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United Kingdom

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Australia

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France

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Germany

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Italy

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Brazil

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Mexico

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personal.information@mitsubishi-motors.com

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