ComplaintsBoard Telecommunications T-Mobile USA Received new and cannot get it activated.

T-Mobile USA review: Received new and cannot get it activated.

illon Dawkins of US

Dec 14, 2025 9:48 am UTC

Verified customer

Featured review

My old phone had a problem. I was given a new phone free. I received 3 emails from Metro what to do. I was not successful. I was further advised to visit a store . Of which I did but was not able to achieve objective , I have been locked out for 72 hours. I use my phone to monitor my medication. Help to activate my new phone with my same number please.

Desired outcome: Need to have my phone so I can get my meds that I have missed.

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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More phone numbers

T-Mobile USA emails

info@t-mobile.com

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Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

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