I never click on links and I know not to respond to false people trying to pretend to be megapersonals but somehow it said that fraud was detected and I’m locked out of my account. I have sent emails and I finally got a response asking me to verify myself with a piece of paper that says today’s date and my date of birth with a selfie and I sent it back in, but I still am locked out of my account and I haven’t heard back. Please please please help me. I really need to get back in and post an ad. I have so many bills that are filing up and I really need to get back in. Please help me I don’t know why I’m not getting response. I’ve sent numerous emails. I’ve even posted on here another time. Just please help me.
Claimed loss: Too much to count.
Desired outcome: I just wanna get back into my account so I can pose ads
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This complaint has been resolved automatically due to user's inactivity.
I’m locked out banned out of my mega personal account because someone else some hacker got into my mega personal accounts hacked my account and every time I posted I looked and started reading my post and after that I noticed they was trying to take pictures posting pictures of someone else that was not me onto my account somehow trying take over my megapersonals account my email address shaniajustice26@gmail.com I messaged customer service they said I was no longer allowed to post on my own account anymore than told me I could not make another new account I don’t know what else to do this blocker has token over my own account an now I am being punished an I can’t no longer post anymore all because this person has phished me on my own accounts that I have paid for it has been almost two three months join on now an I have not been able to post on my account all because customer service said I was banned not aloud post get my account again all because a hacker has scammed my account this doesn’t make no freaking sense at all customers service can u pls help me I should not be punished because my own account was phished an now I am not allowed to make new account neither post anymore on they site I payed to post on there they were posting pictures on my own account that was not me I don’t know how they have hacked into my account but what I do know is megapersonals is not even helping me with this at all I want my money refunded I paid I made that account I paid with own money my debit card and this hacker got into my megapersonals account and has token over my own account an I have not been able too post for three months now they said I was bemoaned because I have broken they violations rules no I have not broken no rules I have not posted them pictures I don’t know who in the hell has got into my account but everybody watch out for megapersonals customers service won’t not help me they say to all of us women that post ad on here that watch out because scammer are trying to phished other people account but it also says to contact customer service which I did do they said to me that I was banned I paid with my own money I didn’t break no freaking violations my account was token stolen they started posting another girls picture on my ad on my account and when I noticed I contacted mega personals right away after that told them my account has been phished now there saying that I am banned I broke they violations which I didn’t do none of that someone out of another country state some on how they got into my email address to I am very disappointed in megapersonals I don’t believe I should be being punished for this at all has anyone else had this problem with them before does anyone know what I can do from here now this isn’t right at all mega personals customer service pls help me get another account or something I should not be being punished for this my email address is shaniajustice26@gmail.com