MegaPersonals.com review: I’m locked out of my account for megapersonals

I never click on links and I know not to respond to false people trying to pretend to be megapersonals but somehow it said that fraud was detected and I’m locked out of my account. I have sent emails and I finally got a response asking me to verify myself with a piece of paper that says today’s date and my date of birth with a selfie and I sent it back in, but I still am locked out of my account and I haven’t heard back. Please please please help me. I really need to get back in and post an ad. I have so many bills that are filing up and I really need to get back in. Please help me I don’t know why I’m not getting response. I’ve sent numerous emails. I’ve even posted on here another time. Just please help me.